Convenience Fee Decreases for Carrollton Credit Card Payments
In an ongoing effort to provide residents with exceptional customer service and convenience, the City of Carrollton has lowered the convenience fee incurred when payments are made with a credit card from 3 percent to 2 percent. This change will apply across all City departments including Utility Billing, Building Inspections, and Municipal Court. The City's Parks, Athletics, Library, and Animal Service departments do not charge convenience fees, and are not affected by this change.
The City charges a convenience fee only to recover the costs of accepting credit card payments, and does not profit from this fee. An analysis of this fee determined that costs to charge credit cards have lowered enough over the past year to allow for a decrease in the fee charged to residents. Payments made by cash, bank draft, or check will continue to not incur any additional charges.
For more information regarding the convenience fee, call the City of Carrollton at 972-466-3000.