Residential Service

The city of Carrollton contracts residential solid waste collection with Allied Waste Services. The following disposal options are available:

Have billing questions or need to start or stop collection service?
Call city of Carrollton Customer Service at 972-466-3120.

Have questions regarding residential solid waste service? Contact Allied Waste Services at 972-422-2341 or visit Allied Waste Services.

Placement for Safe, Efficient Collection

Place trash carts, recycling carts and other bulk waste in designated collection area at least 3 feet away from each other, mailboxes, gas meters, fences, parked cars, overhead obstacles and other items.

According to city ordinance, residential waste must be placed at the location designated by the city (front or back curbside) no earlier than 6:00 p.m. of the evening before and no later than 6:30 a.m. of the collection day. Do not block or impede a street or alley right-of-way, water or gas meter, drainage ditch, or sight triangle at an intersection or sidewalk. Improperly placed or blocked waste will not be collected.

Containers must be removed from curbside no later than 9:00 a.m. the day following collection. Residents who do not remove containers after collection are violating city ordinances. Please report suspected code violations to Community Services at 972-466-3060.

Commercial Service

The city of Carrollton does not provide trash or recycling collection services to commercial customers. Check Dallas-area yellow page listings under "Trash Hauling" for local providers.