Residential trash collection services are provided on a weekly basis.
To determine your collection day, call the City at 972-466-4950 or visit the City's Essentials Map Viewer, click on the search bar in the top right hand corner, and type in your address.
Customers should make sure the lid on their green trash cart closes and carts are properly placed.
According to City Ordinance, residential waste must be placed at the location designated by the City (front or back curbside) no earlier than 6 p.m. of the evening before and no later than 6:30 a.m. of the collection day. Do not block or impede a street or alley right-of-way, water or gas meter, drainage ditch, or sight triangle at an intersection or sidewalk. Improperly placed or blocked waste will not be collected.
Containers must be removed from curbside no later than 9 a.m. the day following collection. Residents who do not remove containers after collection are violating City Ordinances. Please report suspected code violations to Community Services at 972-466-3060.
Customers who may require special assistance with carts due to a physical handicap or disability may contact (972) 466-4950 for information on help that may be available.