24 Hour HOTLINE
972-466-3425
Report problems or request emergency service:
Water leaks, sewer problems, utility location
Street, sidewalk or drainage repairs
Traffic signal problems or damaged stop signs

The operating divisions of Public Works are Water Utilities and Streets, Drainage and Traffic Operations. Public Works offers a broad range of public services which includes repair and maintenance of the city's streets and alleys, storm drainage infrastructure maintenance, ensuring that the city has a safe and reliable supply of drinking water, providing safe and efficient collection of wastewater, operation of traffic signals throughout the city, and installing and maintaining traffic signs.