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Public Safety Connections Other Environmental Services Pages Environmental Services Animal Services
Community Development
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As the Director of the Environmental Services Department, I am pleased that you have reached our web site. As you browse our site, I think you will get a sense of the wide range of services that we provide to you the citizens of our community and our customers. More importantly, I hope it is clear from the information that we are committed to providing the best customer service to you and that we are striving to ensure your safety, and health through the implementation of city, state and federal laws regarding our environment. Only through our residents and business owners in our community can Carrollton continue to grow and prosper. Therefore, if you can not find an answer for your question(s) on our web site then please contact our offices at (972) 466-3060 or email us your question. We will be happy to assist you in answering any questions you may have. Avian Influenza Facts and Frequently Asked Questions Single Family Rental Inspection Program - Registration and Information (click here) The mission of the the Environmental Services Department is to protect public health and safety and to maintain and increase the sustainability of our community. The programs offered within these divisions are dedicated to providing a safe, clean and healthy environment for Carrollton residents and businesses. They also contribute to preventing pollution, maintaining property values, preventing disease, and halting urban decline. In addition to implementing these programs, we make periodic presentations to schools, home owners associations and other civic groups. All residents in Carrollton are provided access to Dallas County Public Health Clinics for inoculations, well baby clinics, disease treatment, etc. We welcome you to contact any of our divisions with your concerns. We are committed to providing efficient and effective services to all of our residents. Animal Services: 2727 Nimitz Drive, 972-466-3420 Animal Services seeks a safe and healthy relationship between our citizens and the animals in our community. Animal Services works with Carrollton residents to obtain and encourage continued compliance with city and state laws. Animal Services focuses mainly on domestic animals, but our officers are also trained to assist our customers with management and damage control from wildlife such as skunks, opossums, snakes, raccoons, birds, coyotes and other species. The Animal Services staff maintains the Animal Control Shelter to provide for housing, feeding and humane treatment of stray and/or abandoned animals. The Animal Services Division also responds to mosquito complaints through our Vector Control Program. If you have concerns or questions please feel free to contact our office at (972) 466-3420 or email us. *For information on preventing a mosquito problem and avoiding the West Nile Virus click here*
Community Services: 1945 E. Jackson Road, 972-466-3060 Community Services is comprised of four major programs, Community Development, the Multi-Family Inspection Program, the Neighborhood Integrity Program, and the Single-Family Rental Inspection Program. Community Development helps maintain and increase the sustainability of our community through various program offerings. It is our objective to seek out partnerships with neighborhood organizations, community organizations, and residents, and to enhance the quality of life of Carrollton's residents. The featured programs are the Community Development Block Grant (CDBG) Program, Neighborhood Enhancement Matching Grant Program, N.O.T.I.C.E. - Neighborhood Oriented Targeted Infrastructure and Code Enforcement, and People Helping People. The Multi-Family Inspection Program has the mission of providing leadership in the maintenance, revitalization and improvement of Carrollton apartments, motels and rental units through the enforcement of the Uniform Housing Code, International Building Code, Comprehensive Zoning Ordinance and the Carrollton Code of Ordinances. *To report a possible Housing Code Violation please click here and fill out the report form.* The Neighborhood Integrity Program is responsible for implementing and enforcing various city ordinances relating to the maintenance of residential and commercial property through code enforcement; examples include high grass and weeds, removal of trash and debris and the abatement of junked vehicles. The program also enforces the Comprehensive Zoning Ordinance, the Sign Code, and perform abatement of dangerous buildings and structures. *To report a suspected violation of city codes click here and fill out report form* The Single-Family Rental Inspection Program objective is to ensure that tenants and landlords of residential rental properties are involved in maintaining a sustainable community and that safe housing is available in all neighborhoods in Carrollton. Property owners and landlords are required to register their single-family rental homes and duplexes with the city. An inspection of the property will occur to determine if the property is substandard or a hazard to the residents living at this location. *To report a suspected Housing Code Violation please click here and fill out the report form*
Environmental Quality: 1945 E. Jackson Road, 972-466-3060 The Environmental Quality is comprised of four programs; the Food and Consumer Safety Program, Industrial Pretreatment Program, Pollution Control Program, and the Storm Water Program. The Food and Consumer Safety Program is responsible for protecting the public health by inspecting and monitoring food safety in restaurants, daycares, grocery stores, public and private schools and other wholesale, retail and institutional food establishments. The Food and Safety Program is also responsible for licensing restaurants, mobile food vendors, ice cream carts and ice cream trucks. The Food and Safety Program also provides the most recent information regarding restaurant inspections and scores for the public to review. *To report a food problem or health issue regarding a restaurant or food establishment click here* The Industrial Pretreatment Program is a federally required regulatory program aimed at controlling wastewater pollutants from industry and other point sources within the City of Carrollton. Proper management of this program is ensured by continuous evaluation of the wastewater streams of existing and new industrial facilities, and the continuous monitoring and inspection of permitted industries. The Pollution Control Program promotes and enforces federal, state and local pollution regulations regarding hazardous chemical storage and disposal of non-hazardous chemicals and liquid waste. Permits are issued to liquid waste haulers and oversight is given to internal environmental compliance by the city. SARA Title III emergency planning and community right-to-know efforts assist in responding to hazardous materials incidents with the Fire Department. Participation in Dallas County's Local Emergency Planning Committee (LEPC) and the Public Health Advisory Committee, and liaison with the North Central Texas Council of Government's air quality programs are other important roles. The Storm Water Program is committed to protecting the quality of our surface waters. Because urban runoff is a major cause of water quality impairment, the United States Environmental Protection Agency has issued a second phase of storm water regulations. Under the EPA rules the City of Carrollton is responsible for reducing the amounts of pollutants washed into our creeks and ponds. When it rains contaminants from household chemicals, herbicides, fertilizers, pesticides, pet waste, automobiles and construction sites are washed from our lawns, roads, and parking lots into our waterways. The polluted runoff enters the storm drain system and empties directly into our creeks without treatment. Key features of the Storm Water Program include and extensive public education campaign, dry weather screening, water quality sampling, site visits and inspections.
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