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Carrollton Partners with Metrocrest Services on Donations for Hurricane Evacuees

Post Date:08/30/2017 9:40 PM

UPDATE: 9/2/17

Carrollton Partners with Metrocrest Services on Donations for Hurricane Evacuees


Metrocrest donation boxes City HallThe City is accepting donations from residents to support Metrocrest Services’s efforts to meet the needs of Hurricane Harvey evacuees arriving in North Texas. Specified items can now be brought to large Metrocrest Services donation boxes located in the lobbies of all Carrollton fire stations, both Rosemeade and Crosby Recreation Centers, both Hebron & Josey and Josey Ranch Lake Libraries, as well as the Carrollton Senior Center.

Metrocrest Services has indicated the greatest need is for basic necessities from  hygiene items like bath soap, toothbrushes, toothpaste, razors, shaving cream, deodorant, shampoo, lotion, feminine products, diapers, first aid kits, and hand sanitizer to household items such as disposable plates, bowls, cups and utensils, paper towels, laundry detergent, and dish washing soap.

Donated food items should have pull top cans or packaging that does not require a can opener, such as canned vegetables, soup, meat and fruit. There is also a need for bottled water, cereal, peanut butter, snack crackers, granola, shelf-stable milk, juice boxes, pet food, trail mix, and raisins.

Cash donations and volunteers to assist in packaging these supplies for delivery to evacuees in the area are also being requested by our partners at Metrocrest Services.

For more information on donations and volunteering, visit or call 972-446-2100.

Timeline of City Involvement with Hurricane Harvey Relief Efforts



A member of Fire Rescue was activated in support of Texas Task Force 2 on Thursday, August 24 and was sent to south Texas for staging.




Carrollton’s Swift Water and Technical Rescue Team as deployed on Monday August 28 via a Texas Intrastate Fire Mutual Aid System (TIFMAS) request to assist with water rescue in several regions in South Texas. This team consists of seven staff members, two boats and two trucks.

Elliott Reep, Emergency Management Coordinator, was activated to through the City’s agreement with Dallas County to support operations at the City of Dallas Emergency Operations Center (EOC) on Monday, August 28 beginning at 2 p.m. Reep was asked to assume the position of Logistics Section Chief for the operations coordinating resources requests/procurement for the three smaller Dallas Shelters and the Mega Shelter that was being prepared.  Reep staffed this position until the end of the operation period at 8 p.m. Reep assumed this same role for the operational period from Tuesday, September 29 through Thursday, September 31 at the Dallas EOC as well.




We know our citizens want to help our fellow Texans impacted by Hurricane Harvey.

The City of Carrollton has been coordinating with the state relief efforts and have been told that the fastest and easiest way for citizens to help is through a financial donation to the charity of your choice (suggestions include American Red Cross, Salvation Army, North Texas Food Bank, Volunteer Now, our local Metrocrest Services}.

Please do not take donated items to shelters, as they don’t have the staffing or storage to support such donations at this time.

As we learn more from the state, we will pass along the information. 

Thanks for helping your fellow Texans in need!



Hurricane Harvey RespondersAt this time, City of Carrollton staff is currently activated and partnering with state and area cities to provide support at a joint, large-scale relief center in Dallas.

Additionally, last night, the Carrollton Fire Rescue’s Swift Water Rescue team was deployed to Houston and will be providing mutual aid for as long as necessary.

Our resources are proudly being utilized all over the state in an effort to support those affected by Harvey. If citizens are interested in volunteering at the mega-shelter at Kay Bailey Hutchison Convention Center or for other ways to help, visit to learn more.


8/30/17, 11:52 a.m.


We have received a number of questions about ways to help those impacted by Hurricane Harvey. Below are a few links with information about volunteering and donating.

Metrocrest Services (Local non-profit organization that is currently assisting Hurricane Harvey evacuees)

  • Volunteer Opportunities
  • Monetary Donations
  • Physical Donations (Canned goods, toiletries, etc.)

Hurricane Harvey Information Direct link:

Main Website:

Other Volunteer and Donation Options:

The quickest way to provide immediate assistance is by making a financial gift to trusted organizations that are providing direct assistance to those affected. If you feel compelled to donate physical items, learn which ones offer the most benefits here:


 8/30/17, 2:34 p.m.


In addition to Carrollton Fire Rescue’s Swift Water Rescue team providing relief in Kingwood, TX, members of the City's Environmental Services and Building Inspection staff will also be deploying to Corpus Christi this weekend.

“Our Swift Water Rescue crews are working diligently to assist the citizens of Houston that are affected by this tragic flooding event,” said Carrollton Fire Rescue Chief Gregg Salmi. “These team members are driven to do whatever it takes to help people in need, regardless of the conditions they have to work in. Our hearts and prayers go out to the Houston community, as well as all of those impacted by Hurricane Harvey.”

The City of Carrollton community has watched with alarm and sadness since Hurricane Harvey hit the Texas Gulf Coast on Friday, leaving widespread suffering, loss and destruction in its wake.

Our deepest sympathy goes to all who are feeling the impact of this disaster.



pumping-gasResidents should be advised not to call 911 about gas shortages unless it is an actual emergency. Instead, please check local news agencies for gas location updates. 

There are also sites available such as Quiktrip and Gasbuddy to search for gas stations with available fuel.

Remember to fuel responsibly until service returns to normal.

If motorists believe they have been victims of price gouging, click here to learn how to file a complaint.  

To read more about the causes of a gas shortage and what drivers need to know to keep it from getting worse, click here.




Carrollton’s Public Works Department sent employees to Refugio, TX at the direction of the Texas Department of Public Safety, Texas Division of Emergency Management.  The crews will be working with the City of Denton Public Works to restore the Refugio water system. 




Carrollton’s Emergency Management personnel supported sheltering operations by providing staffing assistance at the City of Dallas Emergency Operations Center over the Labor Day weekend.




Carrollton’s Parks and Recreation Department sent a team of 11 staff to assist the Red Cross with shelter management operations at the Dallas mega shelter at the Kay Bailey Hutchinson Convention Center.

Carrollton Police continue to provide officers to assist with shelter security as needed by Dallas Police, and currently have officers scheduled through September 17.

Damage assessor teams from the Environmental Services and Building Inspection Departments have returned after completing their assignments in Corpus Christi, TX and Rockport, TX.



 Carrollton Fire Rescue’s Swift Water Rescue team providing relief in Kingwood, TX


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