News & Updates

Press Enter to show all options, press Tab go to next option



City Advises Residents to Be Aware of Potential Roofing Scams

Post Date:06/13/2018 6:10 PM

The City of Carrollton advises residents to be aware of potential roofing scams in response to the recent hail storms and offers these tips from the Better Business Bureau (BBB):

  • Residents can contact their insurance company to ask about their policy coverage and specific filing requirements. The City encourages residents to save all receipts, including those for food, temporary lodging, or other expenses that may be covered under their insurance policy. The insurance company may also have recommended contractors.
  • Do the research and find businesses on sites such as The BBB has business profiles on more than one million home contractors. Seek out references from friends and relatives as well. The state of Texas does not require roofers or general contractors to be licensed. However, some organizations such as the North Texas Roofers Association require an accreditation process to be listed on their website.
  • Resist high-pressure sales tactics. Some storm chasers use schemes such as the “good deal” residents will get only if they hire the contractor on the spot. Be proactive in selecting a contractor and not reactive to sales calls on the phone or door-to-door pitches. Disaster victims should never feel forced to make a hasty decision or to choose an unknown contractor.
  • Be especially careful of door-to-door contractors. Ask for identification and check their service vehicle for a business name, phone number, and license plates for your state.
  • Be mindful when having work performed on areas of the home that are not easily accessible or visible such as the roof, an attic, crawl spaces, or ducts. While most contractors abide by the law, some unethical ones may actually create damage to get work.

For tips on how to hire a contractor, click here.

For a list of common scams and what to do after a hail storm or other storm damage, click here.

If residents believe they are a victim of a home repair scam, they are encouraged to call the office of the Texas Attorney General at 1-800-252-8011. 

Return to full list >>