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Carrollton City Council Adopts Utility Rate Increase for January 1

Post Date:11/28/2018 3:37 PM
Utility rate increaseThe Carrollton City Council approved a rate increase for water and wastewater services at the Tuesday, November 27 meeting. 

The decision to apply a rate increase is primarily due to increasing costs from the City’s water and wastewater treatment providers, Dallas Water Utilities (DWU) and Trinity River Authority (TRA). 

The increase will take effect Tuesday, January 1. While actual impacts to individual customers will vary based on the type of customer and their usage levels, the average increase will be approximately 7.1 percent. 

In a residential municipal cost of service comparison of 20 cities in the DFW area, Carrollton currently holds the second lowest water and sewer rates. With the utility rate increase in January, that ranking will not change. 

Bob Scott, Assistant City Manager for Finance, said a rate increase is needed to maintain adequate fund balance reserves and to pay projected expenses, but keeping costs low for citizens remains a priority. 

“The good news is Carrollton will continue to be one of the least expensive water and wastewater providers in the area,” Scott said. “We’re still substantially below the average water and wastewater charges per city here in the Metroplex.” 

For more information on Carrollton’s utility services and billing procedures, visit or call 972-466-3000.
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