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Carrollton City Council Adopts Utility Rate Increase for January 1

Post Date:12/06/2019 1:34 PM
Water FaucetThe Carrollton City Council approved a rate increase for water and wastewater services at the Tuesday, December 3 meeting. 

The decision to apply a rate increase is primarily due to increasing costs from the City’s water and wastewater treatment providers, Dallas Water Utilities (DWU) and Trinity River Authority (TRA), as well as the City’s decreasing total water consumption.

The increase will take effect Wednesday, January 1. While actual impacts to individual customers will vary based on the type of customer and their usage levels, the average increase will be approximately 4.6 percent.

For single-family residential domestic and irrigation use, the base water charge will increase by $1 and the base wastewater charge will increase by 20 cents. Per thousand gallons, water rates will increase by 5 cents and wastewater rates will increase by 42 cents for residential customers. 

Residential Monthly Water & Wastewater Usage: Average Water & Wastewater Total Cost Prior to Increase: Average Water & Wastewater Total Cost with Increase: 
2,000 gallons water
2,000 gallons wastewater
$28.69  $29.89
6,000 gallons water
6,000 gallons wastewater
$54.86 $57.96
10,000 gallons water
10,000 gallons wastewater
$81.02 $86.01
20,000 gallons water
20,000 gallons wastewater
$113.25 $117.07

Commercial customers will also see proportional increases in their base charges dependent on meter size, as well as increases in the cost per thousand gallons of water and wastewater. 

In a residential municipal cost of service comparison of 20 cities in the DFW area, Carrollton currently holds the second lowest water and sewer rates. With the utility rate increase in January, that ranking will not change. 

Bob Scott, Assistant City Manager for Finance and Chief Financial Officer, said a rate increase is needed to maintain adequate fund balance reserves and to pay projected expenses, but keeping costs low for citizens remains a priority. 

“The good news is Carrollton will continue to be one of the least expensive water and wastewater providers in the area,” Scott said. “We’re still substantially below the average water and wastewater charges per city here in the Metroplex.” 

To watch the City Council’s discussion of the utility rate increase from the December 3 meeting, visit For more information on Carrollton’s utility services and billing procedures, visit or call 972-466-3000.
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