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Carrollton Police Department Becomes First Agency in Texas to Implement State-of-the-Art Records Management Technology

Post Date:04/02/2019 9:55 AM




The Carrollton Police Department has signed on with Mark43, a leading cloud-based public safety software provider, becoming the first Texas agency to implement the multi-tenant Mark43 records management system (RMS). 

The cloud-based RMS technology will enable unprecedented data sharing and efficiency for Carrollton public safety by facilitating processes including writing reports, investigating cases, logging physical evidence, and managing videos, images, and audio content securely in the cloud. The application is device-agnostic and will save officers invaluable time by enabling seamless communication and report-filing out in the field. 

“Mark43 is the ideal technology provider to support our vision,” said Carrollton Police Chief Derick Miller. “We are dedicated to leveraging our employees’ unique abilities by equipping them with innovative law enforcement technology, and we are proud to be trailblazers as the first Texas agency to implement Mark43’s game-changing platform.” 

With more than 60 public safety agencies signed from coast to coast, Mark43 is dedicated to meeting state and federal requirements for each of its clients. The implementation will enable the Carrollton Police Department to consistently comply with requirements mandated by the Texas Incident-Based Reporting System (TIBRS) and state racial profiling reports for the Texas Commission on Law Enforcement (TCOLE).

As the pilot Texas agency to assist Mark43 in its design of mobile applications, digital evidence management, and other future Mark43 products, the Carrollton Police Department will receive the designation of a Mark43 Center of Excellence. 

“We are honored that the Carrollton Police Department chose us over a host of bigger legacy providers who are prominent in their area,” said Scott Crouch, CEO and Co-Founder of Mark43. “Our close work with Carrollton police to meet community and state-specific needs will facilitate future success and expansion of Mark43. As our nation’s second-largest state, Texas is a particularly meaningful market that is full of possibilities for driving public safety forward.” 

For more information about Mark43, visit For more information about the Carrollton Police Department’s continued efforts to efficiently and effectively serve the community, visit
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