Due to icy road conditions, all public-facing City of Carrollton facilities remain closed to in-person business Thursday, February 24. City facilities will reopen with regular hours, weather permitting, Friday, February 25.

Republic Services, the City’s solid waste disposal and recycling partner, suspended trash, recycling, as well as brush and bulk services for Thursday, February 24 and will resume service late morning Friday, February 25 when landfills reopen. Residents regularly scheduled for Thursday, February 24 collection will be picked up on Friday, February 25, and routes regularly scheduled for Friday will be collected on Saturday, February 26. Residents scheduled for Thursday and Friday collections should leave materials out until collected by end of day Saturday, February 26. Conditions will be monitored and updates made if necessary.

Virtual services are strongly encouraged and remain available 24/7. Residents are also encouraged to use the City of Carrollton App to report City-related issues.

Public safety, including 911 response, remains fully operational. For non-emergency public safety situations, residents should call 972-466-3333 or dial *247 from a cell phone at any time day or night, 24 hours a day, seven days a week. To report burst water pipes, call Carrollton Public Works at 972-466-3425.

Carrollton remains under a National Weather Service Winter Storm Warning until 6 p.m. Thursday, February 24. One last round of wintry weather mix will be possible late Friday night into Saturday morning. Little to no accumulation is expected, but motorists should continue to exercise caution. Temperatures are expected to rise above freezing Thursday afternoon, with a dip below freezing overnight.  

The City will continue to monitor conditions and alert the public if additional closures are warranted. Citizens’ Evening featuring the Mayor’s State of the City presentation has been postponed until March 2. Check the City’s website and social media channels for updates regarding City events planned for this weekend, such as Run for Rover. For the latest weather updates and tips, visit cityofcarrollton.com/weather.

Public-Facing City Facilities Closing 6pm Wednesday, February 23 through Thursday, February 24

Due to icy road conditions, all public-facing City of Carrollton facilities will close to in-person business at 6pm on Wednesday, February 23 and remain closed through Thursday, February 24. This will include City Hall, Municipal Court, Animal Services and Adoption Center, both Recreation Centers, the Senior Center, both branches of the Carrollton Public Library, the A.W. Perry Homestead Museum, Oak Creek Tennis Center, and Indian Creek Golf Club.

Republic Services, the City’s solid waste disposal and recycling partner, has suspended trash, recycling, and bulk and brush services for Thursday, February 24.  The landfill will be closed Thursday and reopen on Friday, February 25. Residents regularly scheduled for Thursday, February 24 collection will be picked up on Friday, February 25, and routes regularly scheduled for Friday will be collected on Saturday, February 26. Conditions will be monitored and updates made if necessary.

Virtual services are strongly encouraged and remain available 24/7. Residents are also encouraged to use the City of Carrollton App to report City-related issues.

Public safety, including 911 response, remains fully operational. For non-emergency public safety situations, residents should call 972-466-3333 or dial *247 from a cell phone at any time day or night, 24 hours a day, seven days a week.

Carrollton remains under a National Weather Service Winter Storm Warning until 6 p.m. Thursday night. The forecast calls for continued freezing rain Wednesday into Thursday morning, with sleet and ice accumulation on freezing roads on Thursday.

The City will reassess conditions Thursday afternoon and determine if extended closures are warranted. For the latest updates, check cityofcarrollton.com/weather and follow City social media channels.

City of Carrollton Prepares for Potential Winter Weather

Most of North Texas is under a Winter Weather Advisory, according to the National Weather Service, and the City of Carrollton Public Works is already pre-treating bridges and will be pre-treating roads and preparing other equipment for response as needed should impacts be seen.

The pre-treatment application is intended to keep ice from forming. If cold conditions and precipitation persist over a longer duration and ice begins to form, crews will respond by implementing sanding operation plans for the higher traffic areas, as well as bridges and overpasses.

Reminder: Keep at least 200 feet behind the sanding and de-icing trucks as the materials are being applied to the roads. Trucks may adjust their speed as necessary. Maintaining a safe distance will protect vehicles and avoid mishaps.

Public-Facing City Facilities to Delay Opening Until Noon, Saturday, February 5

Due to icy road conditions, all public-facing City of Carrollton facilities that normally operate a weekend schedule will delay opening until noon on Saturday, February 5. Facilities with a delayed opening include Rosemeade and Crosby Recreation Centers, the Carrollton Senior Center, both locations of the Carrollton Public Library, and Oak Creek Tennis Center. Regular hours for all City facilities will resume on Sunday, February 6.

Republic Services, the City’s solid waste disposal and recycling partner, suspended solid waste services through Sunday, February 6 and the regular collection schedule will resume on Monday, February 7. This week’s Thursday, February 3 and Friday, February 4 recycle routes will be collected Saturday, February 12.

Virtual services are strongly encouraged and remain available 24/7. Residents are also encouraged to use the City of Carrollton App to report City-related issues.

Public safety, including 911 response remains unaffected. Carrollton Police Department, Carrollton Fire Rescue, and Carrollton Public Works are fully operational. For non-emergency public safety situations, residents should call 972-466-3333 or dial *247 from a cell phone at any time day or night, 24 hours a day, seven days a week.

Carrollton is under a National Weather Service Hard Freeze Warning until 9 a.m. Saturday, February 5 due to dangerously cold temperatures with values in the single digits to around 10 degrees. Temperatures are expected to stay below freezing until Saturday afternoon, which will result in lingering travel impacts.

For the latest updates, check cityofcarrollton.com/weather and social media channels.

Due to icy road conditions, all public-facing City of Carrollton facilities will remain closed to in-person business Friday, February 4. This will include City Hall, Municipal Court, Animal Services and Adoption Center, both Recreation Centers, the Senior Center, both branches of the Carrollton Public Library, the A.W. Perry Homestead Museum, Oak Creek Tennis Center, and Indian Creek Golf Club.

Republic Services, the City’s solid waste disposal and recycling partner, is suspending services Friday, February 4 and will resume collections when the roads are safe.

Virtual services are strongly encouraged and remain available 24/7. Residents are also encouraged to use the City of Carrollton App to report City-related issues.

Public safety, including 911 response will be unaffected. Carrollton Police Department, Carrollton Fire Rescue, and Carrollton Public Works are fully operational. For non-emergency public safety situations, residents should call 972-466-3333 or dial *247 from a cell phone at any time day or night, 24 hours a day, seven days a week.

For the latest updates, check cityofcarrollton.com and social media channels.

Due to anticipated severe winter weather, all public-facing City of Carrollton facilities will be closed to in-person business Thursday, February 3. This will include City Hall, Municipal Court, Animal Services and Adoption Center, both Recreation Centers, the Senior Center, both branches of the Carrollton Public Library, the A.W. Perry Homestead Museum, Oak Creek Tennis Center, and Indian Creek Golf Club.

Trash and recycling services are suspended for Thursday, February 3. Conditions will be monitored and collection will resume when roads are safe.

Virtual services are strongly encouraged and remain available 24/7. Residents are also encouraged to use the City of Carrollton App to report City-related issues.

Public safety, including 911 response will be unaffected. Carrollton Police Department, Carrollton Fire Rescue, and Carrollton Public Works are fully operational. For non-emergency public safety situations, residents should call 972-466-3333 or dial *247 from a cell phone at any time day or night, 24 hours a day, seven days a week.  

Carrollton remains under a National Weather Service Winter Storm Warning from 6 p.m. Wednesday through 6 p.m. Thursday. The forecast calls for a transition from rain to freezing rain Wednesday into Thursday morning, with sleet and possible snow on Thursday.

The City will reassess conditions Thursday afternoon and determine if extended closures are warranted. For the latest updates, check cityofcarrollton.com and social media channels.

City of Carrollton Prepares for Potential Winter Weather

The City of Carrollton is preparing for potential winter weather and Public Works is already pre-treating bridges and will be pre-treating roads and preparing other equipment for response as needed should impacts be seen.

The pre-treatment application is intended to keep ice from forming. If cold conditions and precipitation persist over a longer duration and ice begins to form, crews will respond by implementing sanding operation plans for the higher traffic areas, as well as bridges and overpasses.

Reminder: During snow and ice storms, keep at least 200 feet behind the sanding and de-icing trucks as they are applying the materials to the roads. They may adjust their speeds as necessary, and your cooperation will protect your vehicle and avoid mishaps.

Don't Forget to Protect Your Pet
When temperatures drop, don't forget to bring pets indoors. Take pets outside only for short periods of time or a quick walk as the cold ground can cause frostbite on their paws and wind chill can be damaging to their health. For more winter pet safety tips, click here.

Heating Tips for Home Safety 
According to the National Fire Protection Association, heating is the second leading cause of home fires and home fire injuries and half of home heating fires are reported during the months of December, January, and February.  Here are a few heating safety tips: 

• Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
• Have a three-foot “kid-free zone” around open fires and space heaters.
• Never use your oven to heat your home.
• Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Remember to turn portable heaters off when leaving the room or going to bed.
• Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
• Test smoke alarms at least once a month.
• Install and maintain carbon monoxide (CO) alarms to avoid the risk of CO poisoning. If you smell gas in your gas heater, do not light the appliance. Leave the home immediately and call your local fire department or gas company. 

For more information on heating safety, visit https://www.nfpa.org/Public-Education/Fire-causes-and-risks/Top-fire-causes/Heating. 

Turn Off Your Sprinkler System
When temperatures are near freezing, businesses and residents need to pay close attention to their irrigation systems. On very cold days, the City of Carrollton receives numerous requests to sand roadways and sidewalks that are frozen and slippery due to irrigation overspray. This creates a safety hazard for pedestrians and drivers, and you can be held accountable if your system caused the problem. The City’s Water Quality Team issues warnings and/or notices of violation, as well as citations to property owners who allow their irrigation systems to run during a freeze event. This is a critical step in protecting our community members and minimizing City expenditures for ice control. To report a running sprinkler system during temperatures 32 degrees or below, call 972-466-3425.

One way to be sure that your irrigation system is not contributing to the icy conditions is to install a rain and freeze sensor. Not only will these sensors save you money by automatically turning off your system during rain and freeze events, they will also help eliminate potentially hazardous situations such as icy sidewalks and roadways. Residents and businesses of Carrollton can take advantage of the City’s free rain and freeze sensor program. Another simple alternative is to turn your irrigation system off until temperatures rise again. For more information, visit cityofcarrollton.com/sprinklersensor.

City of Carrollton Inclement Weather Practices
Severe weather (snow, ice, high winds, etc.) may necessitate the temporary closure of City of Carrollton leisure service facilities. During adverse weather conditions, the public is advised to limit driving to minimize accidents, falls and other weather-related incidents. To comply with public safety advisories, the following leisure services facilities may be closed:

• Crosby Recreation Center 972-466-9810
• Rosemeade Recreation Center 972-466-9800
• Oak Creek Tennis Center 972-466-6389
• Carrollton Senior Center 972-466-4850
• Hebron & Josey Public Library 972-466-4800
• Josey Ranch Lake Public Library 972-466-4800
• Indian Creek Golf Club 972-466-9850
• A.W. Perry Homestead Museum 972-466-6380

For customers’ convenience, automated telephone messages regarding inclement weather operating schedules are recorded as conditions warrant. Online services are available 24 hours a day, seven days a week at cityofcarrollton.com.

Power Outages
Power is controlled by the resident’s energy provider, Oncor or CoServ. In the event of a power outage, call your service provider. For an emergency, call 911. For non-emergencies call 972-466-3333 or *247 on mobile.

For Oncor power outages, call 888-313-4747, text O-U-T to 66267, download the MyOncor app, or visit https://stormcenter.oncor.com/. 

For CoServ power outages, text OUT to 855-938-3496 or visit CoServ.com/OutageMap for estimated restoration times and other updates. 

Generators 
If the electricity goes off in the home, a portable generator can be handy but the carbon monoxide it creates can be deadly. Never use a generator indoors. Its location should be outside in a well-ventilated area at least 20 feet from doors, windows, or vents. Wind can blow carbon monoxide inside. Never use a generator in a garage, even if the door is open. For more tips on how to use a portable generator safely, visit https://www.tdi.texas.gov/tips/how-to-use-a-generator-safely.html. 

For more information on inclement weather, including the City’s inclement weather practices and other important details, visit https://www.cityofcarrollton.com/about-us/inclement-weather.