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Gov. Abbott Loosens Restrictions; Expands Reopening to 75 Percent Capacity

Post Date:09/17/2020 2:45 PM

Gov. Greg Abbott made an announcement today allowing many businesses, including restaurants, retail establishments, office buildings, manufacturing facilities, libraries, museums, and gyms in Texas to expand to 75 percent capacity beginning Monday, September 21. 

Under the order, some businesses and facilities that are currently limited to a capacity of 50 percent will now be able to open to a capacity of 75 percent if they are located in a hospital region that has had fewer than 15 percent of its hospital beds filled with COVID-19 patients for at least seven consecutive days.  Bars will remain closed. Several other business types will remain at 50 percent capacity for now, including wedding reception venues, movie theaters, amusement parks and waterparks, bowling alleys, fine arts performance halls, video game facilities, zoos, aquariums, natural caverns, and more.

The City of Carrollton previously reopened limited public access to City Hall, Municipal Court, A.W. Perry Homestead Museum, the Animal Services & Adoption Center, Rosemeade and Crosby Recreation Centers, and Josey Ranch Lake and Hebron & Josey Libraries at 50 percent capacity on Monday, June 15, up from 25 percent prior to that. Per the Governor’s latest orders, these facilities will now increase occupancy to a capacity of 75 percent beginning Monday, September 21. Indian Creek Golf Club, Oak Creek Tennis Center, satellite tennis courts, and McInnish and Rosemeade Dog Parks previously opened in May and June. For a complete list of updated rules for golfers, visit indiancreekgolfclub.com.

Outdoor youth recreational and adult sports resumed in June, with all of Carrollton’s sports fields reopened for practices. Spectators should continue to practice social distancing of at least 6 feet from individuals not within the spectator’s group. Outside of sporting events, mixing between teams is discouraged, per Abbott’s guidelines. Spectators are encouraged to wear cloth face coverings at sporting events. Participants of recreational sports events or practices should minimize in-person contact with any person 65 or older, especially those with pre-existing health conditions.

Abbott has encouraged those 65 years and older to stay home as much as possible, so the Senior Center will remain physically closed. However, Senior Center memberships will continue to be temporarily valid at Crosby and Rosemeade Recreation Centers and Senior Center programming will continue to be available virtually as well as in-person outdoor activities.  For a full list of available activities, visit https://www.cityofcarrollton.com/departments/departments-g-p/parks-recreation/facilities/senior-center/senior-center-calendar.

The City asks all employees and guests to stay home if symptomatic and practice social distancing of at least 6 feet when visiting any City facility. All high-risk citizens are encouraged to stay home as much as possible.  The City reminds residents that virtual services remain available 24/7.

The Governor is also lifting restrictions on elective procedures and surgeries and expanding visitation allowed at nursing homes and long-term care facilities.  These facilities must follow state health protocols to prevent an outbreak from occurring, but will be allowed to reopen for visitation and other essential caregiver visits beginning September 24.

Except as provided in the order or in the minimum standard health protocols recommended by DSHS, found at dshs.texas.gov/coronavirus, people must continue to avoid being in groups larger than 10 and should maintain 6 feet of social distancing from those not in their household.  

For a complete list of current restrictions and protocols, visit https://open.texas.gov/. For more information and a number of resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the CDC, visit cityofcarrollton.com/coronavirus and follow the City’s social media channels for additional announcements.




Dallas County Announces Lower COVID-19 Risk Level

UPDATE 9/3/20: Dallas County Health and Human Services announced Wednesday that officials were lowering the COVID-19 risk level from red, “Stay Home, Stay Safe” to orange, “Extreme Caution.”

Dallas County Judge Clay Jenkins attributed the achievement to the community’s actions to reduce the spread of the novel coronavirus such as wearing masks, maintaining physical distance of at least 6 feet, practicing good hygiene, and avoiding unnecessary travel and large crowds.

County officials also said residents should continue to observe the precautions that have helped lower the infection rate across the county, and that lowering the risk level was not a cue to relax safety practices especially during the upcoming Labor Day holiday weekend.

Jenkins said he was confident the region can get to the lower levels of yellow, “Proceed Carefully,” and green, “New Normal Until Vaccine” by this fall if activities such as school openings go well in addition to continuing the bar/masking policies instituted by Governor Greg Abbott.

The statement from Dallas County came a day after the White House announced the Centers for Disease Control and Prevention (CDC) would have the authority to temporarily halt evictions nationwide for individuals who have lost work during the pandemic and have no other safe housing options.  

Jenkins said the Executive Order that lasts through Thursday, December 31 is very good news and that Dallas County will quickly follow it as well.

According to the order, the CDC can prevent any landlord who has the legal right to evict a tenant from doing so to reduce the spread of COVID-19. Anyone seeking the protections must show their financial hardship due to COVID-19 through a declaration form and provide it to their landlord/property owner. Tenants will still be required to follow all the other terms of their lease.

Through CARES Act funding via the Dallas County Emergency Housing Assistance Program, there will also be financial assistance available for both property owners and tenants who qualify. For more information on the Dallas County Emergency Housing Assistance Program, visit https://www.dallascounty.org/cares-act/housing-assistance-en.php.

For more information on the CDC’s order, visit cdc.gov. For more information on the DCHSS risk level announcement, visit dallascounty.org/covid-19.



Gov. Abbott Establishes Statewide Face Covering Requirement & Limits Gatherings with More Than 10 People

UPDATE 7/2/20: Gov. Greg Abbott issued an Executive Order on Thursday, July 2 requiring all Texans 10 years and older to wear a face covering over the nose and mouth in public spaces in any county with 20 or more positive COVID-19 cases, effective at 12:01 p.m. on Friday, July 3.

Abbott also issued a proclamation to amend a previously issued Executive Order (GA-28), making it mandatory that, except as provided in the order or the minimum health protocols issued by the Texas Department of State Health Services, people not gather in groups larger than 10 and maintain 6 feet social distance from others. The proclamation also prohibits outdoor gatherings of more than 10 people unless the mayor or county judge provides approval.

According to the order, face coverings must be worn when inside a commercial entity, building, or other space open to the public or when in an outdoor public space where it is not feasible to maintain 6 feet of social distance from those not in the same household. Though Dallas County had previously required businesses to enforce the use of face coverings with a potential penalty for businesses that fail to comply, Abbott’s order extends the face covering requirement to additional spaces across all counties represented in Carrollton. Additionally, the order is enforceable on individuals rather than businesses. Following a verbal or written warning for first-time violators, a person’s second and subsequent violations are punishable by a fine not to exceed $250. The order mandates that no violator can be detained, arrested, or jailed for not wearing a face covering.

Face coverings do not need to be worn when consuming food or drink or seated at a restaurant; exercising or engaging in physical activity outdoors and maintaining social distance; driving alone or with passengers of the same household; obtaining a service that requires temporary removal of the face covering for security surveillance, screening, or a need for specific access to the face; swimming; giving a speech for broadcast or to an audience; voting, assisting a voter, serving as a poll watcher, or administrating an election (though face coverings are strongly encouraged in this instance); or providing or obtaining access to religious worship (though face coverings are strongly encouraged). Additionally, those with medical conditions or disabilities that prevent wearing a face covering are exempt from the order. Not exempted from the requirement are those attending a protest or demonstration involving more than 10 people who are not practicing safe social distancing of 6 feet from people outside their household.

There are no occupancy limits or restrictions on gatherings for essential services, religious services, local government operations, childcare services, youth camps, and recreational sports programs for youth and adults.

To make a COVID-19 related complaint in Carrollton, call 972-466-3060 or email envservices@cityofcarrollton.com. Do not call 911 unless it is an emergency.

For more information and a number of resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the CDC, visit cityofcarrollton.com/coronavirus and follow the City’s social media channels for additional announcements.

Gov. Abbott Issues Order Restricting Texas Restaurants & Bars

UPDATE 6/26/20 10:45 a.m.: Gov. Greg Abbott issued an Executive Order today requiring all bars and similar establishments that receive more than 51 percent in gross receipts from the sale of alcoholic beverages to close by 12 p.m. on June 26.

These businesses may remain open for delivery and takeout, including for alcoholic beverages, as authorized by the Texas Alcoholic Beverage Commission (TABC).

The order allows restaurants to remain open for dine-in services, but at a capacity not to exceed 50 percent beginning Monday, June 29. This occupancy limit is down from the previously expanded limit of 75 percent that began June 12 as part of the State’s third phase of reopening. Further phases to reopen Texas have been paused.

Under the order, rafting and tubing businesses must also close, and outdoor gatherings of 100 or more people must be approved by local governments, with certain exceptions such as religious services, childcare services, and youth camps.

Except as provided in the order or in the minimum standard health protocols recommended by DSHS, found at dshs.texas.gov/coronavirus, people should not be in groups larger than 10 and should maintain 6 feet of social distancing from those not in their group.

Abbott’s decision to issue this new order comes as the positivity rate in Texas has increased to more than 10 percent, which the governor previously stated would lead to further preventative action. Hospitalizations have also increased.

For more information and a number of resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the CDC, visit cityofcarrollton.com/coronavirus and follow the City’s social media channels for additional announcements.

 

Dallas County to Require Businesses to Enforce Use of Face Coverings for Visitors and Workers 

Dallas County Order Requires Businesses to Enforce Face Covering Usage

UPDATE 6/19/20 6:30 p.m.: Dallas County Commissioners voted Friday, June 19 to issue an order requiring Dallas County businesses that provide goods or services directly to the public to ensure all employees and customers over the age of 10 wear a mask or face covering. The new measure goes into effect at 11:59 p.m. Friday, June 19.
 
Although a strong recommendation until now per Gov. Greg Abbott's most recent executive order, the new Dallas County order mandates face coverings with a potential penalty of $500 for businesses that fail to comply. 
 
The order also states that all people 10 and older shall wear a face covering over their nose and mouth when in a public place where it is difficult to maintain 6 feet of distance between themselves and others. However, no civil or criminal penalty will be imposed on individuals for failure to wear a face covering, consistent with the governor's order. The Centers for Disease Control and Prevention urges face coverings for people over the age of two.

According to Dallas County's order, face coverings do not need to be worn when exercising or engaging in physical activity outside, when driving alone or with passengers of the same household, while pumping gas or operating outdoor equipment, when consuming food or drink, while in a building or participating in an activity that requires security surveillance or screening, such as banks, or when doing so poses a greater mental or physical health risk. Social distancing and frequent hand-washing are still strongly advised.

To make a COVID-19 related complaint regarding a business in Carrollton, call 972-466-3060 or email envservices@cityofcarrollton.com. Do not call 911 unless it is an emergency.

For more information and a number of resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the CDC, visit cityofcarrollton.com/coronavirus and follow the City’s social media channels for additional announcements. To confirm which County a person might reside in, click here for the City’s searchable, interactive map that includes county lines, as well as school districts within Carrollton's city limits.

 

Limited Access to Rosemeade Rainforest Aquatic Complex and Splash Parks to Open June 15;
Additional City Facilities to Operate at Increased Capacities

City Facilities Reopening_Phase IIIUPDATE 6/5/20 1 p.m.: In accordance with Gov. Greg Abbott’s recently announced third phase of the state’s plan for reopening (Executive Order GA-26), the City of Carrollton will reopen limited public access to the Rosemeade Rainforest Aquatic Complex at a reduced occupancy rate of 50 percent, as well as both Oak Hills and W.J. Thomas Splash Parks, on Monday, June 15. 


Using guidance and best practices from the Governor’s Strike Force to Open Texas and the Centers for Disease Control and Prevention (CDC), the City is putting safety measures in place at Rosemeade Rainforest Aquatic Complex to help keep residents, visitors, and employees safe, as have been implemented at other City facilities. These include performing enhanced cleanings of high-touch areas, making hand sanitizer stations available, and posting signage to assist employees and patrons with proper social distancing. As in the past, the splash parks will not be staffed or monitored, but visitors are asked to maintain distance from those not within their household. 

The City is evaluating options for if or when swim lessons will be able to be offered. Additional details on safety protocols, pricing, and memberships will be announced soon; visit cityofcarrollton.com/pools for updates.

Abbott also announced that all businesses in Texas can operate at up to a 50 percent capacity, with very limited exceptions. As such, City Hall, Municipal Court, A.W. Perry Homestead Museum, the Animal Services & Adoption Center, Rosemeade and Crosby Recreation Centers, and Josey Ranch Lake and Hebron & Josey Libraries will begin operating at 50 percent capacity on Monday, June 15, up from 25 percent. As allowed by the governor, showers, drinking fountains, and locker rooms at Recreation Centers will reopen at that time.

On-site classes and programs at recreation facilities are planned to resume in July, as are on-site summer camps. Facility rentals will resume on Monday, June 15 at a reduced capacity of up to 50 percent. More details will be provided soon; visit cityofcarrollton.com/parks for updates.

The City asks all employees and guests to stay home if symptomatic and practice social distancing of at least 6 feet when visiting any City facility, including the Rosemeade Rainforest and splash parks. All high-risk citizens are encouraged to stay home as much as possible. Individuals should avoid being in groups larger than 10, and within those groups, minimize in-person contact with others not in their household to the extent possible, according to Abbott’s Open Texas guidelines.

Indian Creek Golf Club, Oak Creek Tennis Center, satellite tennis courts, and McInnish and Rosemeade Dog Parks also previously reopened. For a complete list of updated rules for golfers, visit indiancreekgolfclub.com.

Youth recreational and adult sports may now operate. As such, all of Carrollton’s sports fields have reopened for practices. Games and tournaments may resume Monday, June 15. Spectators should practice social distancing of at least 6 feet from individuals not within the spectator’s group. Outside of sporting events, mixing between teams is discouraged, per Abbott’s guidelines, as are group excursions related to recreational sports. Spectators are encouraged to wear cloth face coverings at sporting events. Participants of recreational sports events or practices should minimize in-person contact with any person 65 or older, especially those with pre-existing health conditions, for 14 days.

The Senior Center will remain closed. Abbott has encouraged those 65 years and older to stay home as much as possible. However, Senior Center memberships will continue to be temporarily valid at Crosby and Rosemeade Recreation Centers.

Abbott’s most recent Executive Order also allows restaurants to expand their maximum table size from six to 10 people effective immediately, as well as to expand their occupancy levels to 75 percent beginning Friday, June 12. Businesses that previously have been able to operate without capacity limits, such as grocery stores and other essential businesses, may continue to do so. Most outdoor areas are also not subject to capacity limits.

As additional facilities reopen and others which previously opened expand operating capacities, the City reminds residents that virtual services remain available 24/7 and are strongly encouraged. The City of Carrollton is still prepared to meet the needs of residents and businesses online.

Emergency services continue to be uninterrupted. The Carrollton Police, Fire, and Public Works Departments are fully operational and have protocols in place to protect first responders so they can continue to serve the City of Carrollton.

Veterans-Memorial-Day-BannerAll City events through the end of June, including Fishing Education Week, Saturdays on the Square, Father’s Day Celebration, and iRunCarrollton marathon are being held in socially distanced or virtual formats. Visit cityofcarrollton.com/events for more details.

The City’s Community Fireworks Display typically held on July 4 will be moved to November this year due to social distancing concerns. The new date for the fireworks display will allow the City to continue to provide a high quality fireworks show for residents, while honoring veterans for their service and sacrifice in celebration of Veterans Day. The display will be held over Josey Ranch Lake and will showcase Carrollton’s new Veterans Memorial Plaza, which is located just west of Josey Ranch Lake Library (1700 Keller Springs Road). More details will be announced in the coming months.

For more information and a number of resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the CDC, visit cityofcarrollton.com/coronavirus and follow the City’s social media channels for additional announcements. 


City Facilities Reopening_Phase II

 

 5/21/20 Limited Access to Additional City Facilities to Open June 1; Carrollton Announces Changes to City Event Schedule

The City of Carrollton will reopen limited public access to additional facilities on Monday, June 1 in accordance with Gov. Greg Abbott’s most recent executive order (GA-23) providing guidelines for a second phase of reopening the State’s economy. 

Whereas virtual services are strongly encouraged and remain available 24/7, Rosemeade and Crosby Recreation Centers as well as Hebron & Josey and Josey Ranch Lake Libraries will reopen to patrons while maintaining a reduced occupancy rate of no more than 25 percent. Playgrounds, park restrooms, outdoor basketball courts, and youth sports fields will also open on June 1. Games will resume at youth sports fields beginning Friday, June 15.

Since water parks and splash parks are not allowed to open per Abbott’s orders, the Rosemeade Rainforest Aquatic Complex, as well as both Oak Hills and W.J. Thomas Splash Parks are currently closed. The City is evaluating options for if or when those facilities will be allowed to open. 

As the City of Carrollton provides government continuity, it is simultaneously committed to helping ensure citizens and employees stay safe. Using guidance and best practices from the Governor’s Strike Force to Open Texas and the Centers for Disease Control and Prevention (CDC), the City is putting safety measures in place such as restricting access to certain pieces of equipment from the Recreation Centers for social distancing, performing enhanced cleanings of high-touch areas at indoor facilities, deeply sanitizing specialized fitness equipment daily, installing sneeze guards on countertops to protect employees and the public, making hand sanitizer stations available, and applying floor decals to assist employees and patrons with proper social distancing. Additionally, staff attendants at each reopened facility will monitor the occupancy and regularly wipe down and disinfect frequently used surfaces. The City asks all employees and guests to stay home if symptomatic and encourages all high-risk citizens to utilize virtual services when possible. 

The City of Carrollton is still prepared to meet the needs of residents and businesses online, but the following reopenings will go into effect on Monday, June 1 with the outlined safety measures below: 

Recreation Facilities: 

  • Services at both Rosemeade and Crosby Recreation Centers will offer limited access to weight and cardio rooms and common areas including ping pong and pool tables, Monday through Friday from 6 a.m. to 1 p.m. and 3-8 p.m., as well as Saturday from 10 a.m. to 5 p.m. Indoor basketball courts will be open as well with limitations; no pick-up games will be allowed and basketballs must be checked out to ensure proper cleaning; patrons will not be allowed to bring their own. Ages 15 and younger must be accompanied by an adult at all times. Capacity will be limited to 25 percent for each facility. 
    • Showers and locker rooms will be closed in accordance with guidelines from the governor, and fans as well as water fountains will be inactive. This reduced access will allow residents and visitors to utilize Carrollton’s recreation facilities, but will help to slow the spread of the novel coronavirus (COVID-19). 
    • Patrons should wear gloves that fully cover their wrists and fingers while exercising and disinfect equipment before and after each use. 
    • Patrons are also highly encouraged to wear face coverings when exercising; wash hands often and frequently for at least 20 seconds; self-screen for COVID-19 symptoms such as fever, sore throat, and cough prior to arriving at the facility; and stay home if symptomatic. 
    • Both gloves and disposable face masks will be provided by the City and available at both Recreation Centers.  
  • Playgrounds, park restrooms, outdoor basketball courts, and youth sports fields will reopen but visitors are encouraged to practice social distancing and follow CDC guidelines for good hygiene, such as using hand sanitizer when soap is unavailable and not touching their faces with unclean hands.
    • Though youth sports fields are reopening on Monday, June 1 and youth sports practices may resume at that time, youth games and similar competitions, with or without spectators, may not resume until Monday, June 15, per Abbott’s orders.
  • A.W. Perry Homestead Museum, Indian Creek Golf Club, Oak Creek Tennis Center, satellite tennis courts, and McInnish and Rosemeade Dog Parks previously reopened at reduced capacities and/or with specific rules in place to help prevent the spread of COVID-19.
  • Rosemeade Rainforest Aquatic Complex, as well as both Oak Hills and W.J. Thomas Splash Parks will remain closed in accordance with the governor’s orders.
  • The Senior Center will remain closed. Abbott has encouraged those 65 years and older to stay home as much as possible. However, Senior Center memberships will temporarily be valid at Crosby and Rosemeade Recreation Centers.
  • Memberships will continue to be extended during this time until Recreation Centers are operational at a greater capacity, so while limited access to the facilities is opening, use will not be counted toward memberships.
  • Summer camps at City recreation facilities will be held in a virtual format for the month of June. More details on the camps, including how to register, will be provided soon. The City is evaluating options for in-person, on-site camps later in the summer.

Carrollton Public Library:

  • Hebron & Josey and Josey Ranch Lake Libraries will reopen Monday through Saturday from 10 a.m. to 6 p.m. Capacity will be limited to 25 percent for each facility.
  • Interactive elements, including Kids Places, meeting rooms, and study rooms will remain closed. 
  • The Library will continue to operate a curbside/window pick-up model as well for hold pick-ups and inquiries by phone during the same timeframe. Holds can also be made anytime online.
  • In-person Story Times and other Library events are cancelled through the end of June; however, virtual offerings such as Story Times, Adult Stay-at-Home Bingo, and the Library’s 24/7 digital branch remain available at cityofcarrollton.com/library.

Limited access to City Hall, Municipal Court, and the Carrollton Animal Services & Adoption Center also previously opened with measures in place to help keep residents, visitors, and employees safe.

Residents will continue to experience trash and recycling pick-up on regularly scheduled collection days. However, residents have been asked by Republic Services to bag bulk items if possible in order to protect trash haulers. Bags cannot exceed 50 pounds. Bulk items that are too large to be bagged, such as furniture, appliances, and mattresses, can still be placed by the curb for collection.

Emergency services continue to be uninterrupted. The Carrollton Police, Fire, and Public Works Departments are fully operational and have protocols in place to protect first responders so they can continue to serve the City of Carrollton.

All City events through the end of June, including the annual Youth Fishing Event, Saturdays on the Square, and Father’s Day Breakfast have been moved to socially distanced or virtual formats. Visit cityofcarrollton.com/events for more details.

The City’s July 4 Community Fireworks Display will not be held at Josey Ranch Lake as it has been in past years, but the City is evaluating alternatives to hold the display in another location that would best allow for social distancing.

Additionally, the City has made the difficult decision to cancel the 11th annual Festival at the Switchyard. While the event was not scheduled to take place until November 7, planning for the event takes a full year, and due to the uncertainty of the COVID-19 pandemic and subsequent budget concerns, it would not be wise to spend resources on an event that typically draws more than 40,000 people within a tightly confined site map, and therefore may not be safe to hold. This decision helps to ensure that City resources can remain fully focused on delivery of critical services throughout the duration of the COVID-19 situation, while simultaneously helping to protect the health and wellbeing of Carrollton residents, visitors, and staff.

For more information and a number of resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the CDC, visit cityofcarrollton.com/coronavirus and follow the City’s social media channels for additional announcements. 

 

Gov. Abbott Issues Executive Order for Additional Phase of Reopening Texas

UPDATE 5/18/20 5:35 p.m.: Gov. Greg Abbott issued an executive order (GA-23) on Monday, May 18 providing guidelines for additional businesses to reopen in Texas as soon as today. 

Under the order, childcare centers, including home providers and youth development organizations, are allowed to resume operations immediately, provided they follow certain restrictions, such as implementing social distancing strategies and screening procedures upon arrival; intensifying cleaning and disinfection efforts; and modifying drop-off and pick-up procedures. If possible, childcare classes should include the same group and providers each day. The State has provided modified childcare ratios and square footage requirements for a variety of age groups, which can be viewed here.

Youth clubs, such as Boy Scouts and Girl Scouts, may resume holding meetings. Individuals should avoid being in groups larger than 10 when indoors, and within those small groups, should practice social distancing of at least 6 feet, among other protocols. Participants are encouraged to wear cloth face coverings.

Providers of personal-care and beauty services not previously allowed to reopen, including massage establishments, tattoo studios, piercing studios, and waxing services may also resume operations today, May 18. Appointments should be scheduled to limit the number of people in the establishment; clients must be at least 6 feet apart from one another; and both employees and clients should wear cloth face coverings, except when it interferes with the service being provided. 

Abbott previously announced that office buildings could reopen May 18 to the greater of five employees or 25 percent of their workforce. Effective immediately, that has been expanded to 10 employees or 25 percent of the workforce, provided that social distancing of at least 6 feet can be maintained. 

Bars, tasting rooms, breweries, bowling alleys, bingo halls, simulcast racing, skating rinks, aquariums, and natural caverns will be able to reopen on Friday, May 22 at a reduced occupancy of no more than 25 percent. Drive-in concerts are also allowed beginning May 22 under guidelines that facilitate social distancing, as are amateur sporting events at which there is no access to the general public allowed, among other restrictions. Outdoor areas of zoos can reopen Friday, May 29 at no more than 25 percent normal operating limits. 

Bar restrictions include providing service only to seated individuals, discouraging activities with close human contact like dancing, and guidelines similar to restaurants such as not seating more than six people to a table. Rodeos and equestrian events can also resume at 25 percent occupancy, but larger gatherings that include a rodeo or equestrian event, such as a county fair, are not yet allowed.

Additionally, reduced capacity for restaurant dine-in services will increase from 25 percent to 50 percent of the total listed occupancy on May 22. Restaurants may continue to provide to-go and/or delivery services, as well.

The current regulations do not yet expand capacity for retailers, shopping malls, or movie theaters beyond their current 25 percent occupancy restriction. Any components of reopened establishments that have interactive functions or exhibits, including child play areas, interactive games, or video arcades must remain closed, as must interactive amusement venues such as amusement and water parks.

Effective Sunday, May 31, day and overnight youth camps may open, provided they comply with State health protocols such as separating campers and staff into groups that remain consistent over the course of the camp session. Youth sports can also begin holding practices May 31 without spectators other than one parent or guardian per participant, as needed. Games and similar competitions, with or without spectators, may not begin until Monday, June 15.

Professional basketball, baseball, car racing, football, golf, softball, and tennis leagues may apply to the Texas Department of State Health Services (DSHS) to hold professional sporting events beginning Sunday, May 31 without spectators present.

Abbott also announced that school districts can hold summer school beginning Monday, June 1, if following social distancing and other guidelines to reduce the spread of COVID-19, such as having no more than 11 individuals in an enclosed area together regularly.

People over the age of 65 and/or with underlying medical issues who are at higher risk of severe illness or death from COVID-19 are strongly encouraged to continue staying at home as much as possible.

As of Monday, May 18 at 6:15 p.m., there have been 209 confirmed cases of COVID-19 in the Carrollton community and four related deaths. 

The City of Carrollton is continuing to evaluate the decision to reopen facilities such as recreation centers and libraries, per the governor’s orders. More information will be provided soon.  

For complete guidelines from the State for each of these reopened businesses and services, as well as a number of other resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas DSHS, and the Centers for Disease Control and Prevention, visit cityofcarrollton.com/coronavirus.

Gov. Abbott Announces Next Phase of Reopening the Texas Economy

UPDATE 5/6/20 11 a.m.: Gov. Greg Abbott issued an executive order (GA-21) on Tuesday, May 5 providing guidelines for a second phase of reopening the State’s economy. 

Under the order, cosmetology salons, including hair, nail, and tanning salons, as well as barbershops, will be allowed to open on Friday, May 8, provided the businesses follow certain restrictions. Salons must limit one customer per stylist and enforce social distancing of any other customers within the building. Appointments should be scheduled to limit the number of people in the salon and both stylists and customers should wear cloth face coverings. Swimming pools can also reopen provided that both indoor and outdoor pools operate at a reduced occupancy of up to 25 percent and local public pools only operate if permitted by local government. 

Gyms, exercise facilities, and fitness classes will be able to reopen at a reduced occupancy of 25 percent effective on Monday, May 18. Initial restrictions will include showers and locker rooms remaining closed, requirements for patrons to wear gloves covering their whole hand, social distancing of at least 6 feet between visitors, and the disinfection of all equipment after each use. Any equipment brought in by customers, such as yoga mats, must be disinfected before and after use. 

Non-essential manufacturing will also be allowed to resume on Monday, May 18 for facilities that operate at a reduced occupancy of up to 25 percent. Office buildings can reopen as well to the greater of the following: five employees or 25 percent of their workforce, provided that social distancing of at least 6 feet can be maintained. 

Bars, massage establishments, tattoo studios, piercing studios, and interactive amusement venues must remain closed at this time. The State is working on guidelines for bars and Abbott encouraged bar owners to reach out to his office to provide feedback on ways they could reopen in a safe manner. 

Weddings, funerals, memorials, and burials may now take place under the same guidelines as religious services for a seated arrangement, with receptions following the same regulations of restaurants at no more than 25 percent occupancy. Wedding ceremonies held indoors at venues other than a church, congregation, or house of worship may operate at up to 25 percent of the total listed occupancy of the facility.

Abbott acknowledged that reopening these businesses could lead to an increase in COVID-19 cases but announced the creation of a new surge team to address flare-ups in certain parts of the state.

The governor reaffirmed that while outdoor seating areas at restaurants do not have the same 25 percent capacity restrictions as indoor spaces, other regulations such as spacing between tables apply. 

Similarly, he also clarified that rules surrounding visits to State parks also apply to the State’s beaches, lakes, and rivers, including river rafting. Those restrictions include maintaining at least 6 feet of distance from others and having no more than five people in a group unless they are all members of the same household.

As of Wednesday, May 6 at 11 a.m., there have been 149 confirmed cases of COVID-19 in the Carrollton community and four related deaths. 

The City of Carrollton is evaluating options and establishing procedures for reopening additional facilities in the safest manner possible in accordance with Abbott’s orders. Further information will be provided soon.

For more information and a number of resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the Centers for Disease Control and Prevention, visit cityofcarrollton.com/coronavirus.

 

Limited Access to City Facilities Opens May 4; Virtual Services Remain Available

City-Facilities-Reopening-thumbUPDATE 4/30/20 1 p.m.: The City of Carrollton will reopen limited public access to certain facilities beginning Monday, May 4 in accordance with Phase 1 of Gov. Greg Abbott’s executive order and Report to Open Texas issued Monday, April 27.

Whereas virtual services are strongly encouraged and remain available 24/7, City Hall, Municipal Court, A.W. Perry Museum, Oak Creek Tennis Center, and Carrollton Animal Services & Adoption Center will reopen to patrons while maintaining a reduced occupancy rate of no more than 25 percent. Carrollton Public Library staff will begin to operate a curbside/window pick-up model for request holds, but the physical Library branches will remain closed. This reduced access will allow residents, businesses, and visitors to still conduct in-person business with the City, but will help to slow the spread of the novel coronavirus (COVID-19) in the community.

As the City of Carrollton provides government continuity, it is simultaneously committed to helping ensure our citizens and our more than 850 employees stay safe. Using guidance and best practices from the Centers for Disease Control and Prevention (CDC), the City is performing enhanced cleanings of high-touch areas and putting safety measures in place such as installing sneeze guards at countertops to protect employees and the public, making hand sanitizer stations available, and applying floor decals to assist employees and customers with proper social distancing. Additionally, staff attendants at each reopened facility will monitor the occupancy and regularly wipe down and disinfect frequently used surfaces. The City asks all employees and guests to stay home if symptomatic and encourages all high-risk citizens to utilize virtual services when possible. 

The City of Carrollton is still prepared to meet the needs of residents and businesses online, but the following reopenings will go into effect on Monday, May 4: 

City Hall:

  • Water Bills:
  • Residents can pay utility bills at the Utility Customer Service counter, but there will be requirements on physical space and a limited number of individuals allowed inside the Utility Billing area.  
  • Residents can still pay utility bills using the automated payment kiosk located on the east side of the City Hall parking lot (1945 E. Jackson Road). The kiosk is live 24 hours a day, seven days a week. Customers are able to look up their water utility account and make payment by cash, check, or credit card (a 2% convenience fee will apply to credit cards). The customer will then receive a receipt showing payment was made.
  • Residents are encouraged to pay utility bills online by visiting cityofcarrollton.com/paywaterbill; by setting up “bank online” payments via their bank; by setting up auto-pay bank drafting; by mailing their payment to City of Carrollton, P.O. Box 115120, Carrollton, Texas 75006; or by paying via an authorized City payment location (list of Fidelity Express authorized payment partners can be found at https://www.fidelityexpress.co/find-a-location; a $1.50 fee is charged for each transaction.
  • Code Compliance & Environmental Quality:
    • Staff will be available at City Hall in the Environmental Services offices to take any code enforcement or environmental concerns, complaints, or questions.
    • Submissions can also be sent to envservices@cityofcarrollton.com, or made by phone to 972-466-5727.
  • Community Development Grants & Incentives:
    • Staff will be available at City Hall in the Environmental Services offices to take any grant or incentive applications and documents.
    • Submissions can also be sent to communitydevelopment@cityofcarrollton.com. Call 972-466-5727 for questions.
  • Environmental Services Permits:
    • Staff will be available at City Hall in the Environmental Services offices to take any questions or to schedule permits for food establishments, pools and spas, liquid waste haulers, industrial pretreatment, or other permits not listed.
    • The City is currently unable to process single-family rental registrations and is working to restore this service. Property owners and managers will be notified when registrations can be accepted.
    • Call 972-466-5727 or email envservices@cityofcarrollton.com for questions.
  • Permit Applications and Development Submittals:
    • Operations will reopen at the Permits counter at City Hall, but there will be requirements on physical space and a limited number of individuals allowed inside the Permits area
    • Curbside pickup is still available. Call 972-466-3225 or visit cityofcarrollton.com/buildinginspection.    
  • Economic Development:

Municipal Court:

  • Request for jury trials are being accepted and will be scheduled in June and July
  • In-person court appearances such as a docket setting or hearing will be scheduled as normal, but will be programmed with assurances to allow for smaller groups in the courtrooms.
  • Public service windows to pay court fines or to discuss options will be opened to the public.
  • Court patrons are still encouraged to use the online payment service by visiting cityofcarrollton.com/courts or utilizing the automated kiosk outside the Municipal Court building (2001 E. Jackson Road) if they choose to simply pay their fine. The kiosk accepts cash or credit cards.
  • Court staff will be wearing face masks and will enforce social distancing inside the building. Court patrons are encouraged to wear a face covering but it is not mandatory.

Recreation Facilities:

  • Crosby and Rosemeade Recreation Centers, as well as the Senior Center will remain closed in accordance with Gov. Abbott’s orders
  • A.W. Perry Homestead Museum will reopen by appointment only and maintain a limit of 25 percent occupancy.
  • Indian Creek Golf Club will remain open and maintain a limit of four participants in one group at a time. For a complete list of rules for golfers, visit indiancreekgolfclub.com.
  • Oak Creek Tennis Center will reopen and maintain no more than four participants playing on a court together at one time. No water fountains, coolers, or ice will be available. Players and guests are encouraged to bring their own.
  • Satellite tennis courts will reopen, but players are required to keep the number of participants to no more than four at a time.
  • Sports fields will remain closed. Pending reservation holders will be notified of the cancellations.
  • Playgrounds and basketball courts will remain closed.
  • Splash parks will remain closed.
  • McInnish and Rosemeade Dog Parks will reopen, but human visitors are asked to practice social distancing.

Carrollton Public Library:

  • Hebron & Josey Library and Josey Ranch Lake Library will open the drive-through windows for hold pick-ups, Monday through Saturday from 10 a.m. to 6 p.m. Holds and other inquiries can be made by phone during the same timeframe or anytime online. The physical Library branches will remain closed to the public, but digital resources are available, along with FAQs, at cityofcarrollton.com/library.

Animal Services & Adoption Center:

  • The Center will open to the public Monday, Wednesday, and Friday from 10 a.m. to 5 p.m.; Tuesday and Thursday from 10 a.m. to 6 p.m.; and Saturday from 1:30-5 p.m.
  • Animal-related services that require closer one-on-one interaction such as adoptions, reclaims, rescues, and owner surrenders will be conducted by appointment only.
  • Counter services such as pet registrations, trap loans, and donations will be available without appointment during business hours, but there will be requirements on physical space and a limited number of individuals allowed in the Center.
  • Animal Services Officers will be able to respond to all routine calls.
  • Residents wanting to adopt should visit cityofcarrollton.com/animaladoptions first, and then call 972-466-3420 to make an appointment to come pick up that specific animal.

 

All City events have been cancelled through Monday, May 18. The City asks residents to continue to used CDC-recommended guidelines for social distancing in public places such as trails, parks, and open spaces.

Residents will continue to experience trash and recycling pick-up on regularly scheduled collection days. However, residents have been asked by Republic Services to bag bulk items if possible in order to protect trash haulers. Bags cannot exceed 50 pounds. Bulk items that are too large to be bagged, such as furniture, appliances, and mattresses, can still be placed by the curb for collection.

Emergency services continue to be uninterrupted. The Carrollton Police, Fire, and Public Works Departments are fully staffed and have protocols in place to protect first responders so they can continue to serve the City of Carrollton.

For more information and a number of resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the Centers for Disease Control and Prevention, visit cityofcarrollton.com/coronavirus or follow the City’s social media channels for additional announcements. 

For more details on online City services, visit cityofcarrollton.com/how-do-i/pay.

 

Gov. Abbott Issues Executive Order to Continue Reopening the Texas Economy

UPDATE 4/28/20 1 p.m.: Gov. Greg Abbott released his Governor’s Report to Open Texas on Monday, April 27, setting guidelines for reopening the state’s economy in accordance with a newly issued statewide executive order (GA-18). Abbott also announced that his previously issued order, which requires all Texans to stay home except for certain essential activities, will expire at 11:59 p.m. on Thursday, April 30 as originally set forth.

Under the order, stores, restaurants, movie theaters, shopping malls, museums, and libraries may resume in-person services beginning at 12:01 a.m. on Friday, May 1, provided the businesses operate at a reduced occupancy of no greater than 25 percent. Services provided by an individual working alone in an office may also resume, along with local government operations. 

Only restaurants that earn less than 51 percent of gross receipts from the sale of alcoholic beverages may resume dine-in services, and valet services are prohibited except for those with placards or plates for disabled parking. Food-court dining areas, play areas, and interactive displays at shopping malls must remain closed, as must any components of museums or libraries that have interactive functions or exhibits, including child play areas. 

The conditions and limitations set forth for these reopened services will not apply for essential businesses and services, such as grocery stores.

Outdoor sports are allowed to resume, provided that the sports do not include contact with other participants and no more than four participants are playing together at one time. 

The Governor’s Report to Open Texas also includes minimum standard health protocols for churches and places of worship, which include strongly encouraging at-risk individuals to watch or participate in services remotely; designating an area inside the facility reserved for at-risk attendees or offering a service for at-risk attendees only; ensuring proper spacing between attendees; and alternating rows between attendees. 

Bars, gyms, public swimming pools, interactive amusement venues such as bowling alleys and arcades, massage establishments, tattoo studios, piercing studios, and cosmetology salons must remain closed. 

Additionally, visits to nursing homes and long-term care facilities remain prohibited unless to provide critical assistance as determined through guidance from the Texas Health and Human Services Commission (HHSC). 

The order requires that all Texans, except where necessary to provide or obtain essential or reopened services, continue to minimize social gatherings and in-person contact with people who are not in the same household. People over the age of 65 are strongly encouraged to stay at home as much as possible and maintain appropriate distance from any member of the household who has been out of the residence in the previous 14 days.

In providing or obtaining essential or reopened services, people and businesses should implement social distancing of at least six feet, continue working from home where possible, and practice good hygiene, environmental cleanliness, and sanitation. All individuals are encouraged to wear appropriate face coverings when in public, but Abbott’s order prohibits any jurisdiction from imposing a civil or criminal penalty for failure to wear a face covering. 

Executive Order GA-18 will remain in effect through 11:59 p.m. on Friday, May 15. If Texas shows progress in continuing to mitigate the spread of COVID-19, Abbott said the state would enter a second phase of the process, where more businesses would be able to reopen as early as Monday, May 18.

In a second executive order (GA-19), Abbott required all hospitals in Texas to reserve at least 15 percent of their capacity for treatment of COVID-19 patients and all licensed health care professionals to comply with any emergency rules issued by their licensing agencies providing minimum standards for safe practice. 

A third executive order (GA-20) rescinded previously issued Executive Order GA-12, which required travelers from Louisiana to self-quarantine for 14 days. Every person who enters Texas as their final destination through an airport from a point of origin or last departure from California, Connecticut, New York, New Jersey, Washington, the City of Atlanta, the City of Chicago, the City of Detroit, or the City of Miami is still required to self-quarantine for 14 days or the duration of the person’s presence in Texas, whichever is shorter. GA-19 and GA-20 also go into effect at 12:01 a.m. on Friday, May 1.

The City of Carrollton is evaluating options and establishing procedures for reopening its facilities in the safest manner possible in accordance with Abbott’s orders. Further information will be provided later this week. 

As of Tuesday, April 28 at noon, there have been 121 confirmed cases of COVID-19 in the Carrollton community and three related deaths. The most recently announced death was a man in his 70s who was a resident of Dallas County and had been hospitalized.

For more information and a number of resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the Centers for Disease Control and Prevention, visit cityofcarrollton.com/coronavirus.
 

Council Terminates Health and Safety Ordinance to Remain Flexible During Local and State Reopenings

UPDATE 4/21/20 10:30 p.m.: Carrollton City Council unanimously voted to suspend the current Health and Safety ordinance in favor of aligning with Gov. Abbott’s Executive Order from Friday, April 17 to begin the process of opening up the local economy after the increasing shutdowns caused by the spread of the novel coronavirus, COVID-19.

The ordinance, which was approved on Tuesday, April 7 and allowed for streamlined parameters and right-sized enforcement across all three Counties represented in Carrollton, was amended at the April 21 meeting to now expire at 12:01 a.m. on Wednesday, April 22 rather than the originally scheduled Thursday, April 30. Residents and businesses will continue to operate under the orders and jurisdiction of the County they reside in, as well as all statewide orders executed by Abbott.

“By releasing this ordinance, it’s not as if Carrollton is unprotected,” Mayor Kevin Falconer said. “If we need to act, the Disaster Declaration for Local State of Emergency that extends through May 12 remains in place giving us that power if necessary. Also, we have the governor’s executive orders as well as both Dallas and Denton Counties’ orders in place for the appropriate protections.”

Falconer mentioned that allowing the ordinance to expire provides more flexibility as we look at the possibility of reopening over the coming weeks and months. He also emphasized the need to consider the data rather than the date when making these big decisions.

Councilmembers said while the city-wide regulation will now be relaxed, Carrollton will remain guarded and flexible with all the decisions coming down from the State and the Counties.

Under the April 17 executive orders from Abbott, a “retail-to-go” model will allow retail outlets in Texas to reopen beginning Friday, April 24; all schools statewide will remain closed for the 2019-2020 school year; and the restrictions on surgeries will be loosened beginning Tuesday, April 21 at 11:59 p.m. Additionally, state parks were reopened Monday, April 20 with guidelines in place to reduce the spread of COVID-19.

Dallas County extended its stay-at-home order to May 15, and amended that order to allow stores that sell fabric to operate for the sole purpose of selling school supplies, fabric, and other supplies needed to make cloth coverings and masks. The Dallas County Commissioners have clarified that the failure to wear a cloth covering while entering an Essential Business cannot result in any civil or criminal fines or penalties.

Since its adoption, Carrollton police and code enforcement have not issued any citations for a violation of the Health and Safety ordinance, a Class C infraction resulting in a fine up to $500.

As of Tuesday, April 21, there have been 103 confirmed cases of COVID-19 in the Carrollton community and two related deaths.

City facilities closed to the public on March 19, while virtual services remain in place.

There are a number of informational resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the Centers for Disease Control and Prevention (CDC) at cityofcarrollton.com/coronavirus.

To view the ordinance in full, as well as the City’s disaster declaration, visit cityofcarrollton.com/government.



Gov. Abbott Issues Executive Orders to Begin Reopening Texas

UPDATE 4/20/20 1:30 p.m.: Gov. Greg Abbott issued three Executive Orders on Friday, April 17 to begin the process of reopening the State of Texas after President Donald Trump unveiled Guidelines for Opening Up America Again on Thursday, April 16.

Abbott’s first order (GA-17) created the Strike Force to Open Texas, a team of medical experts and private and public leaders who will advise the governor on safely and strategically reopening the state.

In Abbott’s second order (GA-16), he established a “retail-to-go” model that will allow retail outlets in Texas to reopen beginning Friday, April 24 as long as they follow requirements to deliver items to customers’ cars, homes, or other locations to minimize contact. 

Also under that order, all schools statewide, including public, private, and higher education institutions are to remain closed for the rest of the 2019-2020 school year. Teachers are permitted to go into their classrooms for video instruction, to perform administrative duties, and to clean out their classrooms.

Under the governor’s third order (GA-15), restrictions on surgeries put in place by Abbott in March are loosened beginning Tuesday, April 21 at 11:59 p.m. through Friday, May 8 at 11:59 p.m. All surgeries and procedures that are not medically necessary to diagnose or correct a serious medical condition of a patient, who without timely performance of the surgery or procedure would be at risk for serious adverse medical consequences or death, must continue to be postponed. Exceptions now include: 

  • Any procedure that, if performed in accordance with the commonly accepted standard of clinical practice, would not deplete the hospital capacity or the PPE needed to cope with COVID-19.
  • Any surgery or procedure performed in a licensed health care facility that has certified in writing to Texas Health and Human Services that it will reserve at least 25 percent of its hospital capacity for treatment of COVID-19 patients, accounting for the range of clinical severity of COVID-19 patients AND that it will not request any PPE from any public source, whether federal, state, or local, for the duration of the COVID-19 disaster.

Abbott also directed state parks to reopen Monday, April 20 with guidelines in place to reduce the spread of COVID-19, including requiring visitors to wear face coverings, practice social distancing of at least 6 feet from others outside of their party, and not gather in groups larger than five. 

Dallas County issued an amended public health order on Saturday, April 18, allowing stores that sell fabric to operate for the sole purpose of selling school supplies, fabric, and other supplies needed to make cloth coverings and masks, as well as stating that the failure to wear a cloth covering cannot result in any civil or criminal fines or penalties. 

This comes after Dallas County issued an order on Thursday, April 16 requiring all people in the County over the age of 2 to wear some form of a face covering when patronizing or working at an Essential Business, as well as when using public transportation, to the greatest extent possible. 

Dallas County amended its Long-Term Care Facility (LTCF) Order as well to clarify that the order applies to skilled nursing facilities, assisted living facilities, and nursing homes and that if a resident is transferred from a LTCF to a hospital to receive care, the resident can be transferred back to the LTCF. The order also allows LTCFs to accept new admissions if the facility goes 30 consecutive days without a resident or employee testing positive for COVID-19 and allows the Dallas County Health Authority to designate a COVID-19 LTCF to receive recovering COVID-19 patients from hospitals, among other requirements and stipulations. 

Dallas County’s orders are currently in effect until 11:59 p.m. on Thursday, April 30 unless extended, rescinded, or amended. 

As of Monday, April 20 at noon, there have been 94 confirmed cases of COVID-19 in the Carrollton community and two related deaths, both males in their 70s in the Denton County portion of the City. The first death was confirmed by Denton County Public Health on Thursday, April 2 and the second death on Saturday, April 18. 

For more information and a number of information resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the Centers for Disease Control and Prevention, visit cityofcarrollton.com/coronavirus.

 

Dallas County Amends Public Health Order to Require Face Coverings in Public Places

UPDATE 4/16/20 2:30 p.m.: Dallas County Judge Clay Jenkins issued an amended public health order on Thursday, April 16 requiring all people in Dallas County over the age of 2 to wear some form of a face covering when patronizing or working at an Essential Business, as well as when using public transportation, to the greatest extent possible. The amended order is effective at 11:59 p.m. on Friday, April 17. 

Examples of face coverings listed in the order include homemade masks, scarfs, bandanas, and handkerchiefs that cover the nose and mouth. These should be worn by all residents, visitors, and employees of Essential Businesses in Dallas County any time they come into contact with other people who are not household members.

Wearing a face covering is not required when riding in a personal vehicle, engaging in an outdoor activity, eating, or when wearing a covering poses a greater mental or physical health, safety, or security risk such as anyone who has trouble breathing, is unconscious, incapacitated, or otherwise unable to remove the cover without assistance. 

An owner or operator of an Essential Business in Dallas County may refuse admission or service to any individual who fails to wear a face covering.

Children under the age of 2 should not wear cloth face coverings. Those between the ages of 2 and 9 should use them but under adult supervision. Children with breathing problems should not wear a face covering. Parents and guardians of children under 10 are responsible for appropriately masking children under Dallas County’s order. 

Dallas County’s amended order comes after information was released from the Centers for Disease Control and Prevention (CDC) encouraging all people to wear face coverings when in public, as individuals can be contagious before the onset of symptoms and covering of the nose and mouth can limit the spread of COVID-19. Additionally, people typically touch their faces less when they are covered, which can act as another way to prevent getting sick with the illness.  

It is recommended to wash cloth face coverings frequently, ideally after each use, or at least daily. If you must re-wear your face covering before washing, wash your hands immediately after putting it back on and avoid touching your face. 

Wearing a face covering is not a substitute for practicing social distancing of at least 6 feet and good hygiene such as proper hand washing, which are still required. 

Dallas County’s amended order will remain in effect through 11:59 p.m. on Thursday, April 30. To confirm which County a person might reside in, click here for the City’s searchable, interactive map that includes county lines, as well as school districts within Carrollton's city limits.

To make a COVID-19 related complaint regarding a person or business in Carrollton, including complaints regarding violations of Dallas County’s face covering requirements, call 972-466-3060 or email envservices@cityofcarrollton.com. Do not call 911 unless it is an emergency.

For FAQs on Dallas County’s amended order, click here. For more information on the use of face coverings and a variety of other information resources from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the CDC, including details on the types of businesses considered Essential under State and County orders, visit cityofcarrollton.com/coronavirus.

Council Streamlines City Health and Safety Measures through New Ordinance

UPDATE 4/7/20 10:30 p.m.: City Council voted Tuesday to adopt a new ordinance that will continue protecting residents’ health while outlining clear parameters for essential work, travel, and activities across all three counties represented within the City of Carrollton.

Due to Gov. Greg Abbott’s partial suspension of Texas Government Code, Section 418.018 for the statewide executive order requiring all Texans to stay home through Thursday, April 30, as well as Collin, Dallas, and Denton Counties’ respective public health orders and disaster declarations, the City Council has provided more clarity to the restrictions Carrollton residents must abide by in order to help slow the spread of the novel coronavirus, COVID-19, in the community.

“Carrollton spans three counties and this ordinance streamlines the entire City into one provision that is in line with Dallas and Denton Counties’ as well as the statewide orders,” Mayor Kevin Falconer said. “Collin County rescinded its public health order altogether last week and has decided to enforce only the statewide order.”

In addition, the ordinance provides for a fine-only violation, a Class C Misdemeanor up to $500; unlike the State and County orders that are Class B violations, which would result in a fine up to $1,000 or 180 days in jail. This allows the City to respond to non-compliance from a business or individual in a more flexible manner without necessitating an arrest. Further, the ordinance allows for Carrollton’s Code Enforcement Division to act, which the Counties’ orders do not.

In alignment with the guidance issued by Abbott and Attorney General Ken Paxton on Wednesday, April 1, Council also made clear there are no in-person worship services permitted under the new ordinance, but necessary staff can work to produce audio/video services for broadcast or transmission providing all individuals follow social distancing guidelines.

The ordinance states, “all houses of worship are encouraged to seek out ‘creative means’, such as drive-in services or curbside communion or confession.”

There have been several changes to public health orders and disaster declarations from Collin, Dallas, and Denton Counties, but as a municipality, Carrollton’s ordinance was adopted under the authority of the Texas Health and Safety Code and will apply evenly to all Carrollton residents through April 30 unless otherwise amended by the City Council.

Individuals living in Carrollton are required to stay at their place of residence, and public or private gatherings of any number of people outside a single household or living unit are prohibited. Residents may, however, leave for the following Essential Activities:

  • Health & Safety – Obtaining medical supplies or medication, visiting a health care professional, or obtaining supplies needed to work from home
  • Services & Supplies – Obtain food, pet supply, and any other household consumer products, as well as products necessary to maintain the safety, sanitation, and essential operation of residences. This includes delivery of services and supplies to others.
  • Outdoor Activity – Walking, biking, hiking, or running provided the individuals comply with social distancing requirements of six feet
  • Perform Work Functions – Providing essential products and services at an Essential Business
  • To care for a family member or pet in another household

All businesses operating within the City of Carrollton, except Essential Businesses, are required to close to the public. For clarity, businesses may continue operations consisting exclusively of the following, as long as social distancing of at least six (6) feet is maintained between all employees and contractors during the activities:

  • Performing activities at their own residences (i.e. working from home)
  • Processing payroll and employee benefits, and maintaining security, upkeep, and maintenance of premises, equipment, or inventory
  • Facilitating employees working from home such as IT operations
  • Facilitating online or call-in sales performed by employees in a store or facility closed to the public
  • Performing in-store repair services by employees in a store or facility closed to the public

The following are defined as Essential Businesses:

  • Health Care Services
  • Government Functions
  • Critical Infrastructure
  • Essential Retail
  • Providers of Basic Necessities to Economically Disadvantaged Populations.
  • Services Necessary to Maintain Essential Operations of Residences or Other Essential Businesses
  • News Media
  • Financial Institutions
  • Real Estate Transactions
  • Childcare Services
  • Animal Shelters, Zoos, and Other Businesses that Maintain Live Animals
  • Construction
  • Funeral Services
  • Wedding Services
  • Worship Services
  • Moving Supply Services

The following are defined as Essential Travel:

  • Any travel related to the provision of or access to Essential Activities, Essential Governmental Functions, and Essential Businesses
  • Travel to care for elderly, minors, dependents, persons with disabilities, or other vulnerable persons
  • Travel to or from educational institutions for purposes of receiving materials for distance learning, for receiving meals, and any other related services
  • Travel to return to a place of residence from outside the jurisdiction
  • Travel required by law enforcement or court order
  • Travel by church staff/clergy for the purpose of production of remote delivery of religious services and other ministries requiring travel
  • Travel related to attending a funeral service
  • Travel required for non-residents to return to their place of residence outside the City.

As of Tuesday, April 7, there have been 54 confirmed cases of COVID-19 in the Carrollton community and one related death.

Restaurants with or without drive-in or drive-through services and microbreweries, micro-distilleries, or wineries may only provide take out, delivery, or drive-through services as allowed by law.

All elective medical, surgical, and dental procedures are prohibited anywhere in Texas.

City facilities closed to the public on March 19, while virtual services remain in place.

There are a number of informational resources available from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the Centers for Disease Control and Prevention (CDC) at cityofcarrollton.com/coronavirus.

The ordinance supplements the continuation of the proclamation of the current Local State of Disaster in Carrollton that lasts through Tuesday, May 12 unless extended by the City Council. To view the new ordinance in full, as well as the City’s disaster declaration, visit cityofcarrollton.com/government.

Denton County Extends Disaster Declaration and Stay at Home Order Through April 30

UPDATE 4/7/20 4:45 p.m.: The Denton County Commissioners Court voted on Tuesday, April 7 to extend its Disaster Declaration and Stay at Home order requiring all individuals to stay at home except for certain essential activities and essential businesses through Thursday, April 30. 

The Dallas County Commissioners Court also voted on Friday, April 3 to extend its public health order with similar requirements through 11:59 p.m. on Thursday, April 30. Dallas County’s Disaster Declaration is currently in effect through 11:59 p.m. on Wednesday, May 20. 

Dallas County issued an amended order Monday, April 6 establishing rules for financial institutions and realtors to follow when conducting business in Dallas County, as well as establishing safety rules for common carriers, motor carriers, shippers, delivery services, moving companies, and contract carriers that load or unload cargo, supplies, equipment, or goods at any point located in Dallas County. 

As of 3 p.m. on Tuesday, April 7, there are a total of 54 confirmed cases in Carrollton (32 Denton County residents and 22 Dallas County residents) of COVID-19 and one confirmed death, a man in his 70s who was previously reported hospitalized.  

More than 99 percent of Carrollton residents and businesses are occupants of Dallas or Denton County and are currently under the Stay at Home/Shelter in Place Orders. Less than 1 percent of Carrollton residents live in Collin County, which rescinded its public health order and is enforcing Gov. Greg Abbott’s most recent executive order without issuing its own stricter order. Abbott’s order requires every person in Texas to minimize social gatherings and in-person contact with people who are not in the same household except where necessary to provide or obtain essential services, among other requirements.

For more information and a variety of information resources from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the CDC, visit cityofcarrollton.com/coronavirus.

Denton County Reports First Coronavirus Death in Carrollton & Dallas County Extends Disaster Declaration through May 20

UPDATE 4/3/20, 1 p.m.: Denton County Public Health (DCPH) confirmed Thursday, April 2 that a Carrollton resident in his 70s who contracted the novel coronavirus (COVID-19) has died. The resident was previously reported hospitalized and was a locally transmitted COVID-19 case in Denton County.

To respect the resident’s family, no additional personal information about the resident will be released by Denton County.

DCPH also announced two new laboratory-confirmed cases of COVID-19 in Carrollton on Thursday, April 2 and one additional case on Friday, April 3. This brings Denton County's Carrollton total to 22. Sixteen Carrollton residents who live in Dallas County have also been confirmed to have the virus for a total of 38 confirmed COVID-19 cases in the City of Carrollton.

More than 99 percent of Carrollton residents are occupants of Dallas or Denton County, where Stay at Home/Shelter in Place Orders are in place requiring all individuals in those Counties to stay at home except for certain essential activities and essential business.

The Dallas County Commissioners Court voted on Friday, April 3 to extend its Disaster Declaration through 11:59 p.m. on Wednesday, May 20 and the Public Health Order that was previously set to expire tonight through 11:59 p.m. on Thursday, April 30. Denton County’s order is currently in effect through 11:59 p.m. on Tuesday, April 7.

In an amended order issued on Thursday, April 2, Dallas County added safety rules for manufacturers and distributors, capped late fees for rent at $15 per month, required employees of essential businesses to telecommute when possible, prohibited employers from requiring a negative COVID-19 test or a physician’s note before a recovered employee can return to work, and clarified that limits on purchases of toilet paper and other essential items do not apply to essential businesses or government offices.

Less than 1 percent of Carrollton residents live in Collin County, which rescinded its public health order that was issued last week and is enforcing Governor Greg Abbott’s most recent executive order without issuing its own stricter order. Abbott’s order requires every person in Texas to minimize social gatherings and in-person contact with people who are not in the same household except where necessary to provide or obtain essential services, among other requirements.

For more information and a variety of information resources from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the CDC, visit cityofcarrollton.com/coronavirus.

Denton County Extends Stay at Home Order & Dallas County Issues Amended Shelter in Place Order

UPDATE 4/1/20 10 a.m.:The Denton County Commissioners Court extended its public health order Tuesday, March 31 requiring all individuals in Denton County to stay at home except for certain essential activities and essential business through 11:59 p.m. on Tuesday, April 7. 

The order matches similar restrictions and requirements put in place by Dallas County Judge Clay Jenkins that are currently in effect through 11:59 p.m. on Friday, April 3 in an effort to slow the spread of the novel coronavirus, COVID-19. This means the majority of Carrollton residents remain under a Shelter in Place/Stay at Home order. The Court will review the order again during its next regular meeting on April 7.

Dallas County also issued an amended public health order on Tuesday, March 31 with specific instructions for laboratories operating within Dallas County, added safety rules for essential retailers, and language clarifying that COVID-19 may cause property loss or damage to help trigger business interruption insurance. The order requires all employees involved in essential retail activity to take their temperature before arriving to work, to remain at home if their temperature is above 99.6 degrees Fahrenheit, and to keep a 6 foot distance between people at all times unless the work performed requires multiple individuals for the safety of the workers, as well as requiring essential retailers to restrict the number of customers who are physically present so that six foot spacing can be maintained, among other requirements.

Dallas County Judge Clay Jenkins also issued an executive order in effect through 11:59 p.m. on Friday, April 3 allowing Dallas County departments in possession of unused or unneeded medical equipment and supplies to provide them to nursing homes, long-term care facilities, organizations serving homeless individuals, and hospitals in Dallas County. 

More than 99 percent of Carrollton residents are occupants of either Dallas or Denton County, with less than 1 percent of residents in Collin County. As such, the Carrollton community is asked to comply with the orders from the Counties and the State.

Collin County rescinded the public health order issued on Tuesday, March 24 ordering Collin County residents to stay home amid the coronavirus outbreak, but allowing all businesses to stay open as long as they comply with orders not to gather in groups of 10 or more and is now enforcing Governor Greg Abbott's most recent executive order (see more information below) without issuing its own stricter order. 

For more information and a variety of information resources from Dallas County Health and Human Services, Denton County Public Health, Collin County Health Care Services, the Texas Department of State Health Services, and the CDC, visit cityofcarrollton.com/coronavirus.

Gov. Abbott Issues New Executive Order Superseding Original Social Distancing Order

UPDATE 4/1/20 10 a.m.: Governor Greg Abbott issued a new executive order that supersedes his original social distancing order (GA-08). The new order extends through April 30, 2020. Also, he has closed all Texas schools through May 4, 2020, and that date may be extended. 

  • Every person in Texas shall, except where necessary to provide or obtain essential services, minimize social gathering and minimize in-person contact with people who are not in the same household.
  • Essential services are those defined by TDEM according to the U.S. Department of Homeland Security.
  • All Texans should follow the President’s and CDC’s hygiene guidelines.
  • All Texans should avoid eating out, but take advantage of carry out and drive-thru restaurants.
  • It does not prohibit people from accessing essential services or engaging in essential daily activities, such as going to the grocery store or gas station, providing or obtaining other essential services, visiting parks, hunting or fishing, or engaging in physical activity like jogging or bicycling, so long as the necessary precautions are maintained to reduce the transmission of COVID- 19 and to minimize in-person contact with people who are not in the same household.
  • Texans should stay away from nursing homes and similar facilities.
  • Schools shall remain temporarily closed to in-person classroom attendance and shall not recommence before May 4, 2020.

To read the full order, click here.

City Encourages Physical Distancing on Trails and at Parks

UPDATE 3/31/20 8 p.m.: Help the City of Carrollton keep its parks and trails open by practicing proper physical distancing. The City’s hike and bike trails will have to be closed if they are not used properly. When on the trails, stay 6 feet or more apart (that's the height of a door turned sideways, or the length of a couch). Step off the trail when passing others if you need to make room. Directly passing others mean you are breathing in what they are exhaling.

When you breathe, cough, or sneeze, those droplets can spread out farther than you think (6-8 feet or more). Whether you’re out for a run or just making a run to the grocery store, practice proper physical distancing. Even if you do not think you are sick, stay the proper distance from others so that everyone can stay safe. As a reminder, you can only be within 6 feet of those living in your household.

For more information on physical distancing and a variety of informational resources from Dallas County Health and Human Services, Denton County Public Health, the Texas Department of State Health Services, and the CDC, visit cityofcarrollton.com/coronavirus

 

Dallas County Issues Order for Long-Term Care Facilities; Clarifies Parameters for Construction Industry

UPDATE 3/30/20 2 p.m.: Dallas County Judge Clay Jenkins issued a public health order on Sunday with specific instructions for all Long-Term Care Facilities in dealing with residents who have received a COVID-19 diagnosis. The orders direct LTCF to immediately notify all staff; all residents who are mentally competent; family members/responsible parties of all residents of the facility; and provide a notification statement for public access as well as proof of completion of notification to Dallas County Health and Human Services.

Additionally, the order calls for in-facility measures to be taken including all health care personnel must wear masks and have their temperature checked prior to each shift; the facility must be closed to new admissions and outpatient rehabilitation services; and any and all staff shall not work at any other LTCFs other than the impacted facility.

Residents must test negative for COVID-19 before being transferred to home care.

New cases must be reported immediately to DCHHS.

Also on Sunday, Jenkins issued an amendment to the current Shelter-in-Place order clarifying the parameters around essential construction and infrastructure. There is a Rules for the Construction Industry document that provides specific guidance for Dallas County residents who work in businesses associated with building and construction industries. For more local business resources during the COVID-19 pandemic, visit cityofcarrollton.com/coronavirus.

Denton County Issues Stay at Home Order; Majority of Carrollton Residents Are Now Under Shelter in Place Order

UPDATE 3/24/20 2 p.m.: Denton County Judge Andy Eads announced today that a public health order requiring all individuals in Denton County to stay at home except for certain essential activities and essential business would go into effect at 11:59 p.m. on Wednesday, March 25 in an effort to slow the spread of the novel coronavirus, COVID-19.

The order will continue for seven days unless extended by the Commissioners Court and will match similar restrictions and requirements Dallas County Judge Clay Jenkins set forth on Sunday. This means the majority of Carrollton residents are now under a Shelter in Place/Stay at Home order.

More than 99 percent of Carrollton residents are occupants of either Dallas or Denton County, with less than 1 percent of residents in Collin County. As such, the Carrollton community is asked to comply with the orders from the Counties.

Individuals living in Carrollton who are residents of Dallas and Denton Counties are required to shelter at their place of residence, however, they may leave their residences for the following Essential Activities:

  • Health & Safety – Obtaining medical supplies or medication, visiting a health care professional, or obtaining supplies needed to work from home.
  • Services & Supplies – Obtain food, pet supply, and any other household consumer products, and products necessary to maintain the safety, sanitation, and essential operation of residences. This includes delivery of services and supplies to others.
  • Outdoor activity – Walking, biking, hiking, or running provided the individuals comply with social distancing requirements of six feet.
  • Perform Work Functions – Providing essential products and services at an Essential Business 

All businesses operating within Dallas and Denton Counties, except Essential Businesses are required to cease all activities at facilities located within the Counties. For clarity, businesses may continue operations consisting exclusively of employees or contractors performing activities at their own residences (i.e. working from home), but they must comply with social distancing for both employees and the general public.

The respective orders define the following as Essential Businesses:

  • Health Care Services
  • Government Functions
  • Infrastructure
  • Retail
  • Providers of Basic Necessities to Economically Disadvantaged Populations
  • Services Necessary to Maintain Essential Operations of Residences or Other Essential Businesses
  • News Media
  • Childcare Services 

All public or private gatherings of any number of people occurring outside a single household or living unit are prohibited under the order.

Religious and worship services may only be provided via video and teleconference.

Restaurants with or without drive-in or drive-through services and microbreweries, micro-distilleries, or wineries may only provide take out, delivery, or drive-through services as allowed by law.

All elective medical, surgical, and dental procedures are prohibited anywhere in Texas.

Texas Commissioned Peace Officers are authorized to enforce this order, a violation of which is punishable by a fine or jail time.

Carrollton also occupies space in Collin County, however at a press conference Tuesday, Judge Chris Hill instituted a less strict parameter with regard to businesses in its public health order. While Collin County residents are ordered to stay home amid the coronavirus outbreak, effective immediately, businesses are allowed to stay open as long as they comply with Governor Abbott’s executive orders to not gather in groups of 10 or more. This order will also last for seven days unless it’s renewed by the County’s Commissioners Court. To confirm which county a person might reside in, click here for the City’s searchable, interactive map that includes county lines, as well as school districts within Carrollton's city limits.

As of Tuesday at 5:30 p.m., there are 715 confirmed COVID-19 cases in Texas, including 169 cases in Dallas County, 51 cases in Denton County, and 45 cases in Collin County. There are 10 confirmed cases within the City of Carrollton, four in Dallas County and six in Denton County.

Currently throughout Carrollton, there is a public health order in place, but the Counties’ orders will supersede it as both Dallas and Denton County have enacted stricter limitations. The recent public health orders from all jurisdictions are issued in an effort to slow the community spread of COVID-19 so as not to overwhelm local medical facilities, protect high-risk populations, and maintain a strong workforce and local economy.

As an added measure to prevent the spread of the virus, the City of Carrollton announced effective Thursday, March 19, all public access to City facilities including City Hall will be restricted while virtual services remain in place. These facilities were originally and tentatively scheduled to reopen Monday, April 6 but will remain closed indefinitely. Given the rapidly changing impacts of COVID-19, the City will continue to reassess the situation to determine when it is safe to again allow public access to City facilities in accordance with County and State orders. Follow cityofcarrollton.com/coronavirus for updates.  

The City of Carrollton occupies space in Dallas, Denton, and Collin Counties. Each county is subject to its own health orders, recommendations, and restrictions in addition to state and national mandates, guidelines, and recommendations.

There are a number of informational resources available from Dallas County Health and Human Services, Denton County Public Health, the Texas Department of State Health Services, and the CDC at cityofcarrollton.com/coronavirus.

 

City of Carrollton Closes Outdoor Recreational Facilities and Library Book Drops; Public Information Request Responses to be Delayed

UPDATE 3/23/20 8 p.m.: As cases of the novel coronavirus (COVID-19) continue to spread across North Texas, the City of Carrollton is taking additional steps to slow the spread of the disease. Effective Tuesday, March 24, all City playgrounds, dog parks, basketball courts, and tennis courts will be closed to the public.

Trails and open park spaces will remain available for use, but people must practice social distancing and remain at least six feet apart. 

Additionally, effective Tuesday, March 24, outdoor book drops at both Hebron & Josey Library and Josey Ranch Lake Library will be closed. Due dates have been extended to Friday, May 1. Patrons may place holds on books and other Library materials at cityofcarrollton.com/library, but pick-up services for holds are currently unavailable. The Library’s 24/7 digital branch provides an extensive variety of online resources and services, including eBooks, eAudiobooks, and digital magazines available to citizens on any device with an internet connection. The Library will also be offering virtual story times at facebook.com/carrolltonpubliclibrary on Tuesdays at 3 p.m. and Thursdays at 11 a.m.

Public access to all City facilities, including Hebron & Josey Library, Josey Ranch Lake Library, Crosby and Rosemeade Recreation Centers, the Carrollton Senior Center, Oak Creek Tennis Center, A.W. Perry Homestead Museum, Indian Creek Golf Club, City Hall, Municipal Court, and the Animal Services & Adoption Center was previously restricted as the City focuses on virtual services in an effort to keep citizens and the City’s more than 850 employees safe. These facilities were originally and tentatively scheduled to reopen Monday, April 6 but will remain closed indefinitely. Given the rapidly changing impacts of COVID-19, the City will continue to reassess the situation to determine when it is safe to again allow public access to City facilities in accordance with County and State orders. Follow cityofcarrollton.com/coronavirus for updates.  

Due to City facility closures and in light of Governor Greg Abbott’s recent disaster declaration and Dallas County Judge Clay Jenkins’ amended public health order requiring individuals anywhere in Dallas County to shelter in place, most of the City’s administrative departments are operating remotely or staffed by those involved directly in the public health response. 

As a result, the City is unable to access its records to respond to public information requests at this time. During the period that the notice at this link is posted, the City of Carrollton is not considered open for business for purposes of the time deadlines under the Texas Public Information Act. New requests will be received on the City’s next open business day, and existing requests will be paused and set back to processing on the City’s next open business day. 

Many City services, including water bill and court fine payments, code and environmental quality complaints, community development grants and incentives, environmental services permits, and permit applications and development submittals, are still available online as well as via email and phone. The City is committed to providing continuity of government services and is prepared to virtually meet resident needs.

Emergency services are uninterrupted. The Carrollton Police, Fire, and Public Works Departments are fully staffed and have protocols in place to protect first responders so they can continue to serve the City of Carrollton.

For the latest on the City’s response to COVID-19 and a number of informational resources available from Dallas County Health and Human Services, Denton County Public Health, the Texas Department of State Health Services, and the Centers for Disease Control and Prevention, visit cityofcarrollton.com/coronavirus

For more details on online City services, visit cityofcarrollton.com/how-do-i/pay. For all other inquiries, call 972-466-3000.

 

Denton County Issues New Mandates for Residents

UPDATE 3/22/20 9:25 p.m.: Denton County Judge Andy Eads has issued a new executive order for a disaster declaration for public health emergency to preserve public health and safety.

Citing the increase in COVID-19 cases for the County, now up to 30 as of Sunday evening as well as a shortage of medical supplies, Eads said “temporarily reducing our activities reduces our cases and reduces our shortages.”

The new executive order is effective as of 11:59 p.m. on Monday, March 23 through Monday, March 30 unless rescinded or amended. The order:

  • restricts all community gatherings across Denton County to 10 people or fewer;
  • orders that the public or patrons cannot occupy bars, lounges, taverns, commercial amusement establishments, bingo halls, theaters, gyms, private clubs, hair and nail salons, barber shops, estheticians and related personal care businesses, spas, massage parlors, tattoo and piercing parlors, tanning salons, residential meeting spaces, event centers, hotel meeting spaces and ballrooms, outdoor plazas and markets, malls and retail stores that do not sell essential household goods;
  • allows the following entities to continue doing business as long as they enforce social separation: grocery stores, stores selling essential household goods, convenience and package stores, pharmacies and drug stores, daycare facilities, medical facilities, non-profit service providers, homeless and emergency shelters, office buildings, essential government buildings, airports and transit facilities, transportation systems, residential buildings and hotels, and manufacturing and distribution facilities (In all such locations, there must always be sufficient space for all people to be six feet apart to control infection. Where possible, a tracking list of individuals present, and their contact information shall be maintained);
  • allows restaurants with or without drive-in or drive-through services as well as microbreweries, micro-distilleries, and wineries to only provide take out, delivery, or drive-through services as permitted by law;
  • restricts worship services for in-person services, provided that staff can work on site to produce audio/video services for transmission to the public; and
  • requires that if someone in a household has tested positive for coronavirus, the remaining household members are ordered to isolate at home for a period of 14 days. Members of the household cannot go to work, school or any other community function.

As of Sunday evening, there are 334 confirmed COVID-19 cases in Texas, including 131 cases in Dallas County, 30 cases in Denton County, and 31 cases in Collin County. There are two confirmed cases within the City of Carrollton, one in Dallas County and one in Denton County.

The City of Carrollton occupies space in Dallas, Denton, and Collin Counties. Each county is subject to its own health orders, recommendations, and restrictions in addition to state and national mandates, guidelines, and recommendations. To confirm which county a person might reside in, click here for the City’s searchable, interactive map that includes county lines, as well as school districts within Carrollton's city limits.

Earlier on Sunday, Dallas County Judge Clay Jenkins issued a public health order to require all individuals anywhere in Dallas County to shelter in place beginning at 11:59 p.m. on Monday, March 23, through 11:59 p.m. on Friday, April 3.

Currently throughout Carrollton, there is a public health order that prohibits community gatherings of more than 50 people and social gatherings of more than 10 people through Friday, April 3. Additionally, the City of Carrollton announced effective 11:59 p.m. on Thursday, March 19, all public access to City facilities including City Hall will be restricted while virtual services remain in place. These facilities were originally and tentatively scheduled to reopen Monday, April 6 but will remain closed indefinitely. Given the rapidly changing impacts of COVID-19, the City will continue to reassess the situation to determine when it is safe to again allow public access to City facilities in accordance with County and State orders. Follow cityofcarrollton.com/coronavirus for updates.  

The recent public health orders from Denton County, Dallas County, and the City of Carrollton are issued in an effort to slow the community spread of COVID-19 so as not to overwhelm local medical facilities, protect high-risk populations, and maintain a strong workforce and local economy.

There are a number of informational resources available from Dallas County Health and Human Services, Denton County Public Health, the Texas Department of State Health Services, and the CDC at cityofcarrollton.com/coronavirus.

 

Dallas County Issues Order to Shelter in Place

UPDATE 3/22/20 5:45 p.m.: Dallas County Judge Clay Jenkins has amended the public health order to require all individuals anywhere in Dallas County to shelter in place – that is, stay at home – except for certain essential activities and essential business and government services in an effort to slow the spread of the novel coronavirus, COVID-19.

The order takes effect at 11:59 p.m. on Monday, March 23, 2020 and will continue through 11:59 p.m. on Friday, April 3, 2020.

All individuals currently living within Dallas County are ordered to shelter at their place of residence, however, they may leave their residences for the following Essential Activities:

  • Health & Safety – Obtaining medical supplies or medication, visiting a health care professional, or obtaining supplies needed to work from home.
  • Services & Supplies – Obtain food, pet supply, and any other household consumer products, and products necessary to maintain the safety, sanitation, and essential operation of residences. This includes delivery of services and supplies to others.
  • Outdoor activity – Walking, biking, hiking, or running provided the individuals comply with social distancing requirements of six feet.
  • Perform work functions – Providing essential products and services at an Essential Business 

All businesses operating within Dallas County, except Essential Businesses are required to cease all activities at facilities located within the County. For clarity, businesses may continue operations consisting exclusively of employees or contractors performing activities at their own residences (i.e. working from home), but they must comply with social distancing for both employees and the general public. 

The order defines the following as Essential Businesses:

  • Health Care Services
  • Government Functions
  • Infrastructure
  • Retail
  • Providers of Basic Necessities to Economically Disadvantaged Populations
  • Services Necessary to Maintain Essential Operations of Residences or Other Essential Businesses
  • News Media
  • Childcare Services 

All public or private gatherings of any number of people occurring outside a single household or living unit are prohibited under the order.

Restaurants with or without drive-in or drive-through services and microbreweries, micro-distilleries, or wineries may only provide take out, delivery, or drive-through services as allowed by law. All elective medical, surgical, and dental procedures are prohibited anywhere in Dallas County.

Additionally, due to the public health emergency, the Office of the Dallas County Judge has advised the Dallas County Justices of the Peace to suspend eviction hearings and writs of possession for at least the next 60 days to prevent renters from being displaced.

For a full breakdown of the restrictions under the amended public health order and which businesses and activities are considered essential, click here.  Stay Home Stay Safe FAQs. 

As of Sunday at noon, there are 334 confirmed COVID-19 cases in Texas, including 131 cases in Dallas County, 24 cases in Denton County, and 31 cases in Collin County. There are two confirmed cases within the City of Carrollton, one in Dallas County and one in Denton County.

Currently throughout Carrollton, there is a public health order that prohibits community gatherings of more than 50 people and social gatherings of more than 10 people through Friday, April 3. Additionally, the City of Carrollton announced effective 11:59 p.m. on Thursday, March 19, all public access to City facilities including City Hall will be restricted while virtual services remain in place. These facilities were originally and tentatively scheduled to reopen Monday, April 6 but will remain closed indefinitely. Given the rapidly changing impacts of COVID-19, the City will continue to reassess the situation to determine when it is safe to again allow public access to City facilities in accordance with County and State orders. Follow cityofcarrollton.com/coronavirus for updates.  

The recent public health orders from both Dallas County and the City of Carrollton are issued in an effort to slow the community spread of COVID-19 so as not to overwhelm local medical facilities, protect high-risk populations, and maintain a strong workforce and local economy.

The City of Carrollton occupies space in Dallas, Denton, and Collin Counties. Each county is subject to its own health orders, recommendations, and restrictions in addition to state and national mandates, guidelines, and recommendations. To confirm which county a person might reside in, click here for the City’s searchable, interactive map that includes county lines, as well as school districts within Carrollton's city limits. (Note: Map works in all browsers except for Firefox.)

There are a number of informational resources available from Dallas County Health and Human Services, Denton County Public Health, the Texas Department of State Health Services, and the CDC at cityofcarrollton.com/coronavirus.

 

 Second Coronavirus Case Confirmed in Carrollton

UPDATE 3/22/20 1:55 p.m.: Denton County Public Health reported Saturday a Carrollton resident tested positive for the novel coronavirus (COVID-19), bringing the total for the City to two cases, one in Denton County and one in Dallas County.

The City of Carrollton continues to coordinate with the local health officials from Dallas, Denton, and Collin Counties to identify anyone who has come into contact with the patients for notification, testing, and treatment.

As of Sunday at noon, there are 334 reported cases in Texas (five deaths), including 131 cases in Dallas County, 24 cases in Denton County, and 31 cases in Collin County.

Currently throughout Carrollton, there is a public health order that prohibits community gatherings of more than 50 people and social gatherings of more than 10 people through Friday, April 3. This order is an effort to slow the community spread of COVID-19 so as not to overwhelm local medical facilities, protect high-risk populations, and maintain a strong workforce and local economy. Additionally, the City of Carrollton announced effective 11:59 p.m. on Thursday, March 19, all public access to City facilities including City Hall will be restricted while virtual services remain in place. These facilities were originally and tentatively scheduled to reopen Monday, April 6 but will remain closed indefinitely. Given the rapidly changing impacts of COVID-19, the City will continue to reassess the situation to determine when it is safe to again allow public access to City facilities in accordance with County and State orders. Follow cityofcarrollton.com/coronavirus for updates.  

For those in Dallas County, Judge Clay Jenkins has issued an amended public health order with new restrictions effective until Friday, April 3 at 11:59 p.m. In addition to the restrictions already in place, the following is a summary of the amended order:

The following businesses are required to close immediately:

  • Nails salons;
  • Hair salons;
  • Barber salons;
  • Beauty salons;
  • Hair removal services;
  • Spas
  • Tattoo and piercing parlors; and
  • All other non-medical, personal care services that cannot be provided while maintaining appropriate social distance

The amended order also prohibits all elective medical, surgical, and dental procedures anywhere in Dallas County. Hospitals, ambulatory surgery centers, dental offices, and other medical facilities are directed to identify procedures that are deemed "elective" by assessing which procedures can be postponed or cancelled based on patient risk considering the emergency need for redirection of resources to COVID-19 response.

It places a limit on the sale of toilet paper. All sales of toilet paper occurring in Dallas County are limited to the greater of: (a) 12 rolls per purchase or (b) one package per purchase.

The order also requires individuals using shared outdoor spaces, such as public parks or trails, to maintain at least six feet of space from any other person at all times.

Dallas County Reports First Coronavirus Case in Carrollton

UDATE: 3/20/20: Dallas County Health and Human Services (DCHHS) confirmed Friday a Carrollton resident has tested positive for the novel coronavirus (COVID-19). The patient is a resident of Dallas County and is being monitored by health officials.

The City of Carrollton continues to coordinate with DCHHS and Centers for Disease Control and Prevention (CDC) officials to identify anyone who has come into contact with the individual for notification, testing, and treatment. As of Friday at noon, there are 194 reported cases of COVID-19 in Texas, including 74 cases in Dallas County, nine cases in Denton County, and 18 cases in Collin County.

Currently in Carrollton, there is a public health order that prohibits community gatherings of more than 50 people or social gatherings of more than 10 people through Friday, April 3. Additionally, the City of Carrollton announced effective 11:59 p.m. on Thursday, March 19, all public access to City facilities including City Hall will be restricted while virtual services remain in place. These facilities were originally and tentatively scheduled to reopen Monday, April 6 but will remain closed indefinitely. Given the rapidly changing impacts of COVID-19, the City will continue to reassess the situation to determine when it is safe to again allow public access to City facilities in accordance with County and State orders. Follow cityofcarrollton.com/coronavirus for updates.  

The public health order issued alongside the disaster declaration signed into order by Mayor Kevin Falconer on March 13 was instituted in an effort to slow the community spread of COVID-19 so as not to overwhelm local medical facilities, protect high-risk populations, and maintain a strong workforce and local economy. 

This is only possible with cooperation from the public. If a resident is younger, generally healthy, and does receive a positive result for COVID-19, he/she is urged to call ahead to a primary care provider as well as follow the CDC’s guidance to convalesce at home. This will help avoid overtaxing local healthcare centers. The most vulnerable population being affected during the COVID-19 global pandemic is individuals aged 65 and older.

Local health authorities have advised patients who are considered safe to go in public only if:
1. It has been three days since you had a fever (without fever reducing medicine),
2. It has been three days since respiratory system improved, and 
3. At least seven days have passed since the onset of symptoms.

In a community effort to slow the spread and flatten the curve of the healthcare system’s capacity to treat sick individuals, residents should continue to practice social distancing and good hygiene habits:

• Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.

• Avoid touching your eyes, nose, and mouth with unwashed hands.

• Avoid close contact with people who are sick.

• Stay home when you are sick. If you experience difficulty breathing, or persistent fever, call your primary care provider.

• Cover your cough or sneeze with a tissue or your sleeve.

• Frequently clean and disinfect touched objects and surfaces.

There are a number of informational resources available from Dallas County Health and Human Services, Denton County Public Health, the Texas Department of State Health Services, and the CDC at cityofcarrollton.com/coronavirus.

 

City Council Extends Disaster Declaration

UPDATE 3/20/20: In response to recommendations from the Centers for Disease Control (CDC) and as a continuing effort to slow the spread of the novel coronavirus (COVID-19), the Carrollton City Council voted to extend the existing declaration of local disaster for public health emergency through 11:59 p.m. on Tuesday, May 12.

The extension of the disaster declaration allows Mayor Kevin Falconer to amend the public health order currently restricting the number of people at community gatherings to no more than 50 and social gatherings to no more than 10 through a new date of Friday, April 3.

The order also includes a restriction on restaurants, microbreweries, micro-distilleries, and wineries (with or without drive-in or drive-through services). Those establishments must close their dining rooms/public facilities but are still allowed and highly encouraged to offer takeout, drive-thru, and delivery services. Additionally, bars, lounges, taverns, private clubs, arcades, and gyms must remain closed.

Texas Governor Greg Abbott also issued a series of statewide executive orders on Wednesday with similar restrictions on local eateries through Friday, April 3. The executive orders from the Office of the Governor and a declaration of Public Health Disaster from the Texas Department of State Health Services (DSHS) combine to assist local partners in the ongoing efforts to respond to, track the progress of, and limit the spread of COVID-19 in Texas.

Carrollton’s disaster declaration and public health order were instituted in an effort to slow the community spread of COVID-19 so as not to overwhelm local medical facilities, protect high-risk populations, and maintain a strong workforce and local economy.

As a further step in protecting the community, the City of Carrollton announced effective 11:59 p.m. on Thursday, March 19, all public access to City facilities including City Hall will be restricted while virtual services remain in place. These facilities were originally and tentatively scheduled to reopen Monday, April 6 but will remain closed indefinitely. Given the rapidly changing impacts of COVID-19, the City will continue to reassess the situation to determine when it is safe to again allow public access to City facilities in accordance with County and State orders. Follow cityofcarrollton.com/coronavirus for updates.  

There are a number of informational resources available from Dallas County Health and Human Services, Denton County Public Health, the Texas Department of State Health Services, and the CDC at cityofcarrollton.com/coronavirus.

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Public Access to City Facilities Changes in Response to Public Health Emergency; Services Available Virtually

UPDATE 3/19/20: As of 11:59 p.m. on Thursday, March 19, the City of Carrollton will be closing public access to all facilities and focusing on virtual services for residents. The City of Carrollton is committed to providing continuity of government services for Carrollton residents while helping ensure our citizens and our more than 850 employees stay safe. Using guidance and best practices from the Centers for Disease Control and Prevention (CDC), the City has cancelled large group gatherings, increased cleaning measures in all City facilities, and enabled work from home for City staff when possible. The City of Carrollton is prepared to virtually meet resident needs.

Emergency services will be uninterrupted. The Carrollton Police, Fire, and Public Works Departments are fully staffed and have protocols in place to protect first responders so they can continue to serve the City of Carrollton. 

The following closures and changes will go into effect: 

City Hall:

• Water Bills: -Residents can pay utility bills using the automated payment kiosk located on the east side of the City Hall parking lot (1945 E. Jackson Road). The kiosk is live 24 hours a day, seven days a week. Customers are able to look up their water utility account and make payment by cash, check, or credit card (a 2% convenience fee will apply to credit cards). The customer will then receive a receipt showing payment was made. -Residents can pay utility bills online by visiting cityofcarrollton.com/paywaterbill, by setting up “bank online” payments via their bank, by setting up auto-pay bank drafting, by mailing their payment to City of Carrollton, P.O. Box 115120, Carrollton, Texas 75006, or by paying via an authorized City payment location (list of Fidelity Express authorized payment partners can be found at https://www.fidelityexpress.co/find-a-location; a $1.50 fee is charged for each transaction.)

• Code and Environmental Quality Complaints:
-Submit any code enforcement or environmental concerns, complaints, or questions to envservices@cityofcarrollton.com, or by phone to 972-466-5727.

• Community Development Grants and Incentives:
-Submit grant or incentive applications and documents to communitydevelopment@cityofcarrollton.com or call 972-466-5727 for questions. 

• Environmental Services Permits:
-Call 972-466-5727 or email envservices@cityofcarrollton.com for questions or permit scheduling for food establishments, pools and spas, liquid waste haulers, industrial pretreatment, or other permits not listed.  
-The City is currently unable to process single-family rental registrations at this time and is working to restore this service. Property owners and managers will be notified when registrations can be accepted.

• Permit Applications and Development Submittals: 
-Operations will continue, but contact with the public will be limited to phone, email, and curbside pickup. Call 972-466-3225 or visit cityofcarrollton.com/buildinginspection.  

• Economic Development 
-Staff is available by phone at 972-466-3299 or by email at ecodev@cityofcarrollton.com to assist local businesses and offer guidance. For more information, visit carrolltontxdevelopment.com

Municipal Court:

• The cancellation of all jury trials that began on Friday, March 13 remains in effect. • In-person court appearances are now also being postponed. • Public service windows to pay court fines will now be closed to the public. Defendants are encouraged to use the online payment service by visiting cityofcarrollton.com/courts or utilizing the automated kiosk outside the Municipal Court building (2001 E. Jackson Road).  • If you have a court setting in either March or April, call 972-466-3348 to see whether your case has been reset to a later date. Court dates may be rescheduled by calling 972-466-3348. Warrants will not be issued for missing court dates during this timeframe.  • In the event an emergency hearing or an essential proceeding is required, arrangements will be made to conduct hearings by teleconference, video conference, or other means.

Recreation Facilities:

• Crosby and Rosemeade Recreation Centers, as well as the Senior Center will remain closed. • Oak Creek Tennis Center, A.W. Perry Homestead Museum, and Indian Creek Municipal Golf Club will be closed.

Carrollton Public Library:

• Hebron & Josey Library and Josey Ranch Library will remain closed. Hold pick-ups will be available via drive-through windows Monday through Saturday from 10 a.m. to 2 p.m. Holds and other inquiries can be made by phone during the same timeframe or anytime online. Digital resources are available, along with FAQs, at cityofcarrollton.com/library

Animal Services & Adoption Center:

• Temporarily, owner-surrendered pets will not be accepted (hardship cases will be considered). • Animal Control Officers will have limited response to certain types of complaints. • Owner pick-up of animals will happen by appointment only. • Animal adoptions will be by appointment only. Residents wanting to adopt should visit cityofcarrollton.com/animaladoptions first, and then call 972-466-3420 to make an appointment to come pick up that specific animal. • The Trap Loan program will be temporarily suspended.   All City events and programs were previously cancelled through March. The City asks residents to continue to use CDC-recommended guidelines for social distancing in public places such as trails, parks, and open spaces.  These facilities were originally and tentatively scheduled to reopen Monday, April 6 but will remain closed indefinitely. Given the rapidly changing impacts of COVID-19, the City will continue to reassess the situation to determine when it is safe to again allow public access to City facilities in accordance with County and State orders. Follow cityofcarrollton.com/coronavirus for updates.   Trash and recycling services through Republic Services will remain unchanged during this move to virtual City services. Residents will continue to receive trash and recycling pick-up on regularly scheduled collection days.  There are a number of informational resources available through Dallas County Health and Human Services, Denton County Public Health, the Texas Department of State Health Services, and the CDC at the links below. The City of Carrollton resides in three counties: Dallas County, Denton County, and a small portion of Collin County. Each county is subject to its own health orders, recommendations, and restrictions in addition to state and national mandates, guidelines, and recommendations. To find out what county you live in, visit the City’s searchable, interactive map that includes county lines, as well as school districts within Carrollton's city limits. (Note: Map works in all browsers except for Firefox.) To determine which county you live in within Carrollton, visit the Carrollton School District and County Map.  Dallas County Health and Human Services:  https://www.dallascounty.org/departments/dchhs/2019-novel-coronavirus.php
Denton County Public Health: 
https://dentoncounty.gov/Departments/Health-Services/Denton-County-Public-Health/Epidemiology-Notifiable-Conditions/Novel-Coronavirus

Denton County Public Health is now operating a call center for Denton County community members needing more information about COVID-19. You can reach the team at 940-349-2585 weekdays from 8 a.m. to 5 p.m., for information or to get questions answered. The call center team will not be able to provide diagnosis or individual clinical advice. If you are ill, contact your healthcare provider

Texas Health and Human Services: https://dshs.texas.gov/coronavirus/
The State of Texas has instituted a COVID-19 hotline. Dial 211 from anywhere in Texas for information on food, health, housing, and more.   Centers for Disease Control and Prevention: https://www.cdc.gov/coronavirus/2019-ncov/index.html Visit cityofcarrollton.com/coronavirus or follow the City’s social media channels for additional announcements. For more details on online City services, visit https://www.cityofcarrollton.com/how-do-i/pay. For all other inquiries, call 972-466-3000.



Carrollton Amends Public Health Order in Response to Coronavirus

UPDATE 3/18/20: The City of Carrollton has amended the public health order originally issued on Friday, March 13 prohibiting community gatherings of more than 50 people and social gatherings of more than 10 people. This amendment goes into effect 11:59 p.m. on Wednesday, March 18 and comes in response to the expanding recommendations from the Centers for Disease Control and Prevention (CDC).

This amendment also includes a restriction on restaurants, microbreweries, micro-distilleries, and wineries (with or without drive-in or drive through services). Those establishments may only provide take out, delivery, or drive-through services as allowed by law. Additionally, bars, lounges, taverns, private clubs, arcades, and gyms shall close.

The City previously issued a declaration of local disaster for public health emergency and an order to prohibit gatherings of more than 500 people effective noon Friday, March 13 through 11:59 a.m. Friday, March 20.

For continuing updates, follow at cityofcarrollton.com/coronavirus.


Carrollton and Other Dallas County Cities Declare State of Public Health Emergency Over Spreading Coronavirus Cases

 

UPDATE 3/13/20: The City of Carrollton has issued a declaration of local disaster for public health emergency and an order to prohibit gatherings of more than 500 people effective noon Friday, March 13 through Friday, March 20.

The declaration and the order come in response to news that as of Thursday, March 12, Dallas County Health and Human Services (DCHHS), the Texas Department of State Health Services (DSHS) and the Centers for Disease Control and Prevention (CDC) confirmed the community spread of COVID-19 or Coronavirus within Dallas County.

Community spread means there was a case of contracted COVID-19 in an individual with no travel history, the virus has spread to the Dallas resident locally.

Dallas County’s declaration prompted municipalities with jurisdictions in the County to issue similar declarations and orders in an attempt to contain the rapid spread of the novel virus giving health professionals more time to treat those affected. There are currently eight COVID-19 cases in Dallas County and four cases in Collin County. There are currently no reports in Denton County nor in the City of Carrollton.

“Our residents’ public health and safety are the highest priorities for our community,” Mayor Kevin Falconer said Friday. “This declaration and the health order are taken very seriously and are made out of an abundance of caution in the interest of our residents’ well-being.”

The declaration of disaster for public health emergency will last for the next seven days unless otherwise continued or renewed by the Carrollton City Council. The declaration means the City of Carrollton emergency management plan is officially activated.

As of today, March 13 at noon, the City of Carrollton will be closing public access to the following facilities Hebron & Josey Library, Josey Ranch Lake Library, Crosby and Rosemeade Recreation Centers, and the Carrollton Senior Center.

There will be no jury trials at the Carrollton Municipal Court until Wednesday, April 1.

Additionally, Carrollton will be cancelling all public events through the end of March.

Public safety and critical response will not be affected.

There are a number of informational resources available through Dallas County Health and Human Services, Denton County Public Health, the Texas Department of State Health Services, and the CDC at the links below. (Para más información en español, oprima aquí.)

Dallas County Health and Human Services: https://www.dallascounty.org/departments/dchhs/2019-novel-coronavirus.php

Denton County Public Health:

https://dentoncounty.gov/Departments/Health-Services/Denton-County-Public-Health/Epidemiology-Notifiable-Conditions/Novel-Coronavirus

Texas Health and Human Services:

https://dshs.texas.gov/coronavirus/

Centers for Disease Control and Prevention:

https://www.cdc.gov/coronavirus/2019-ncov/index.html

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