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UPDATE: Denton County Residents May Qualify for Temporary Tax Exemption; DCAD Temporarily Closed

Post Date:03/01/2021 1:18 PM

Update: 3/1/2021 1:15 PM

Carrollton residents and business owners in Denton County may be eligible for a tax exemption as a result of the recent winter weather.

To qualify, at least 15 percent of the structure value of the property must have been damaged by the storm. The exemption also applies to tangible business personal property used in the production of income. This includes furniture, machinery, and computers.

DCAD flood

DCAD flood1

To complete an application, visit https://comptroller.texas.gov/forms/50-312.pdf. Supporting evidence such as inspections, repair estimates, and photos must accompany the application.

The deadline to submit an application is Friday, May 28. Applications can be mailed to the Denton Central Appraisal District at 3911 Morse Street, Denton, TX, 76208.

Additionally, the City of Carrollton has been notified that due to the damage caused by the winter storm, the Denton Central Appraisal District (DCAD) is closed today, March 1, through Friday, March 12. DCAD staff is working to finish unresolved 2020 appraisals while preparing for the 2021 notices.

Appraisal Review Board hearings that were canceled during the winter weather will be rescheduled for Monday, March 15 through Friday, March 19. The Denton County Tax Office is unable to continue work until the 2020 appraisals are completed.

To stay up to date on the Denton Central Appraisal District, visit https://www.dentoncad.com/.

 

 


 

Carrollton Provides Emergency Repair Assistance to Eligible Residents Through CDBG Funding

Update: 2/26/2021 12:00 PM

Carrollton residents may be eligible for up to $5,000 in assistance with home repairs through the City’s Emergency Home Repair Program, funded by the federal Community Development Block Grant Program.
CDBG Assistance

The CDBG Program provides annual grants to states, cities, and counties to develop communities by providing decent housing and a suitable living environment, and by expanding economic opportunities, chiefly for low- and moderate-income residents.

These funds, managed by the City’s Community Development Office, are available to qualifying property owners for damages such as those suffered in the recent winter storms. Repairs through the program must be urgent and pose a threat to the safety of the residents or structure, including:
  • Burst pipes
  • Damaged water heaters
  • Electrical issues
  • Damaged HVAC

To be eligible, applicants must have owned their home for at least one year, and it must be the individual’s primary residence. Additionally, the household income must not exceed 80 percent of the Area Median Income Limits, and the homeowner must not be delinquent with any property taxes or school taxes in Dallas or Denton County.
Emergency Home Repair Program Spanish

Applying for assistance and meeting all eligibility does not guarantee aid will be provided. Applications must be received and approved before the work begins to be eligible. Repairs funded through FEMA are not eligible for the City’s assistance program.

To apply for assistance, contact Community Development at communitydevelopment@cityofcarrollton.com or call 972-466-3060.

More information, including a full list of eligibility requirements, click on Emergency Repair Grant at cityofcarrollton.com/cdbg.

For updates, check cityofcarrollton.com and social media channels.

 

 


 

 

 

Small Business Administration Offers Disaster Assistance Loans 

Update: 2/24/2021 6:50 PM

Carrollton businesses and residents are now eligible for low-interest disaster loans after President Joe Biden approved a disaster declaration that covers Dallas, Denton, and Collin Counties as a result of the severe winter weather. 

Homeowners are eligible to receive up to $200,000 from the Small Business Administration (SBA) to repair or replace damaged or destroyed real estate, and both homeowners and renters may receive a loan up to $40,000 to repair or replace damaged or destroyed personal property.

Businesses, including nonprofit organizations, may borrow up to $2 million to repair or replace damaged or destroyed real estate, which includes machinery, equipment, inventory, and other business assets.

Only uninsured disaster losses are eligible for assistance. Secondary homes, and assets such as boats, airplanes, and recreational vehicles, are not eligible for assistance unless they are used for business purposes.

The SBA disaster loans have terms up to 30 years. Business loans have interest as low as 3 percent, loans for nonprofits may have interest as low as 2 percent, and loans for homeowners and renters can be as low as 1.25 percent. 

Business owners in need of assistance may contact the SBA Virtual Business Recovery Center. Additionally, homeowners and renters may contact the SBA Virtual Disaster Loan Outreach Center. These centers are open Monday to Friday from 7 a.m. to 7 p.m., and can be called at 800-659-2955 (TTY: 800-877-8339). Individuals may also apply online by visiting https://disasterloanassistance.sba.gov/

For updates, check cityofcarrollton.com and social media channels.

 

 


 

 

 

FEMA Approves Assistance for Winter Storm Damage 

Update: 2/22/2021 12:45 PM

The City of Carrollton resides in three counties (Dallas, Denton, and Collin County). All three counties have received an Individual Assistance (IA) declaration from the Federal Emergency Management Agency (FEMA). This allows Carrollton residents to immediately apply for aid for eligible expenses. (Note: FEMA cannot reimburse residents for food lost due to a power failure. However, volunteer organizations in your community may be able to help. You can also call 211 for assistance). Assistance from FEMA is not meant to make a person whole, but to address immediate life safety needs.
 
Residents can apply online at www.disasterassistance.gov, over the phones at 800-621-3363 (TTY: 800-462-7585), and by downloading the FEMA app.  The phone lines are open seven days a week from 8 a.m. to 10 p.m.
 
This aid will be provided directly from the federal government to individuals. The City of Carrollton will not be involved in the reimbursement process but wants to alert all residents of the opportunity.
 
Even after filing for assistance, please continue to submit additional damages to the State's damage assessment survey at https://arcg.is/uOrOb, as this will allow the state to continue to develop a full picture of the impacts and apply for additional federal aid as allowable.
 
For more information on FEMA's winter severe winter storm efforts, including additional resources, visit https://www.fema.gov/disaster/4586.
 
For updates, check cityofcarrollton.com and social media channels. 

 

 

 

 FEMA Assistance

 


 

 

 

Carrollton Water Conservation Notice Lifted 

Update: 2/22/2021 11:15 AM

Dallas Water Utilities, the City’s water provider, has lifted the water conservation notice. Residents can now do laundry, wash dishes, and other household tasks that require water.

Showers will remain available at Rosemeade Rec Center for those without water. The Rec Center is open with regular hours. To schedule a shower, call 972-466-9800. Membership ID will not be necessary for the shower. Residents without water may fill small water bottles at Rosemeade.

The water filling station at Carrollton Central Service Center (2711 Nimitz Drive) remains open today, Monday, February 22 through Friday, February 26, from 8-10 a.m. and 1-3 p.m. 

For updates, check cityofcarrollton.com and social media channels.

 


 

Carrollton Warming Shelter to Close Saturday at 6 p.m.

Update: 2/20/2021 12:10 PM

The City's warming shelter at Rosemeade Recreation Center will close tonight at 6 p.m. Because the temperatures are rising and will remain above freezing, the few people still utilizing the shelter today have either been able to return to their homes or find alternative means after the City and partner agency, Metrocrest Services, worked with them.  
 
The City's water filling station at the Central Service Center (2711 Nimitz Drive) will remain open through Friday, February 26, after which, the need will be reassessed. Hours of operation include today, February 20 from 3-5 p.m., Sunday, February 21 from 10 a.m. to noon and 3-5 p.m, and February 22-26 from 8-10 a.m. and 1-3 p.m.
 
Showers will be available at Rosemeade (1330 E. Rosemeade Parkway) for those without water due to plumbing issues from the winter storm damage. Residents may call 972-466-9800 to schedule a shower at the facility.  Showers will be available Sunday, February 21 between 8 a.m. and 6 p.m., and regular facility hours (6 a.m. to 1 p.m. and 3-8 p.m.) beginning Monday, February 22 when Rosemeade Recreation Center reopens the facility to the public. A membership card will not be required to schedule a shower.  

Call volumes remain high. Carrollton Fire Rescue, Carrollton Police Department, and Public Works are still working around the clock to address the needs of the community. Carrollton appreciates the residents’ patience as crews continue to respond to calls.

For those still without power, contact Oncor or CoServ, as it is likely a transformer or mechanical issue. As a reminder, the City does not control power, residents must work with their power provider. 

For updates, check cityofcarrollton.com and social media channels.


 

 

 

Property Owners Urged to Report Winter Weather Damages to the State 

Update: 2/19/2021 3:20 PM

The State of Texas has asked the City of Carrollton to assist with a statewide damage assessment after the recent winter weather event. The City will assist the State in its efforts to gain further insight on any destruction throughout the community.

Residents and business owners are invited to complete a brief survey to report property damages. The survey may result in the State of Texas and impacted counties qualifying for an Individual Assistance (IA) declaration from the Federal Emergency Management Agency (FEMA). If assistance is authorized, property owners may directly receive aid from FEMA based on the level of damages and qualifications.

Reporting damage on this form is a voluntary activity, it is not a substitute for reporting damage to your insurance agency, and does not guarantee disaster relief assistance. Only one survey per impacted property will be accepted. Residents and business owners can access the self-reporting tool by visiting https://arcg.is/uOrOb or by scanning the below QR Code.

QR Code Winter Weather Damages

For updates, check cityofcarrollton.com and social media channels.

 

 


 

 

 

Carrollton Opens Water Filling Station 

Update: 2/19/2021 1:15 PM

The City of Carrollton has opened the Central Service Center (2711 Nimitz Drive) to serve as a water filling station for residents needing to supplement their water supply due to plumbing issues from the recent severe winter weather. 

The station will be open beginning today, Friday, February 19 from 3-5 p.m. Hours of operation will be Saturday and Sunday, February 20 and 21, from 10 a.m. to noon and 3-5 p.m. It will also be open during the week of February 22-26, from 8-10 a.m. and 1-3 p.m., after which the use of the filling station will be evaluated on a daily basis to determine if it is still needed. 

Residents should bring their own containers and jugs for filling. Should residents need a smaller amount of water, such as a standard sized water bottle to be filled, they may visit Rosemeade Recreation Center (1330 E. Rosemeade Parkway) for filling. Showers at Rosemeade are available for residents without water. For shower availability, residents should call 972-466-9800.

COVID-19 measures are in place, and masks are required when filling water.

For updates, check cityofcarrollton.com and social media channels.

water filling station

 


 

 

Carrollton Warming Shelter Relocates to Rosemeade Rec Center Friday at 3 p.m. 

Update: 2/18/2021 7:53 PM

The warming center and overnight shelter at Newman Smith High School will be relocated to Rosemeade Recreation Center (1330 E. Rosemeade Parkway) at 3 p.m. on Friday, February 19. Shelter operations will be evaluated on a daily basis to determine if it is still needed. 

Although pets will not be allowed at the shelter, temporary housing will be made available at the Carrollton Animal Services & Adoption Center (2247 Sandy Lake Road). Accommodations and transport for animals will be arranged at Rosemeade Recreation Center upon arrival, Center upon arrival. Please note that staff will be unable to accommodate animals with medical needs.

Due to the ongoing COVID-19 pandemic, social distancing guidelines will be in place, and masks will be required at all times in the shelter. Families must stay with each other.

Residents may check in at any time during the night. Supplies of cots within the warming station are limited. The City encourages those who make use of the warming center to bring towels, blankets, pillows, toiletries, any necessary medication, and snacks of their own.

For updates, check cityofcarrollton.com and social media channels.

 


 

City Facilities Closures Extended; Solid Waste Service Remains Delayed 

Update: 2/18/2021 7:15 PM

Due to the continued winter weather, all public-facing City of Carrollton facilities will be closed Friday, February 19. This will include City Hall, Municipal Court, Carrollton Animal Services & Adoption Center, both Recreation Centers, both branches of the Carrollton Public Library, Oak Creek Tennis Center, and Indian Creek Golf Club. Both Recreation Centers and both branches of the Carrollton Public Library will also be closed through the weekend.

Public safety services, including 911 response, remain unaffected. Carrollton Police Department, Carrollton Fire Rescue, and Public Works Departments are fully operational.

Republic Services has suspended all residential services until Monday, February 22, and residents will receive service on their normally scheduled day. If residents have extra trash that does not fit in their trash cart, they may place tied bags next to their carts for bulk collection. Landfill fees will be waived this week and next week for anyone that wants to dispose of solid waste before their collection day. If this week was a resident's recycling week, their recycling will resume on their normal collection schedule beginning Monday, March 1. As a reminder, an additional recycling cart is available free of charge to all Carrollton residents.  

For updates, check cityofcarrollton.com and social media channels.

 


 

 Where to Take Donations

Update: 2/18/2021 4:30 PM

The City of Carrollton greatly appreciates the various acts of kindness from the community during this severe weather. The donations of food and material items at the warming shelter have not gone unnoticed, and the City extends its gratitude to those who have offered assistance to their neighbors in need.

At this time, the warming shelter at Newman Smith High School is not in need of additional food supplies. However, Metrocrest Services (13801 Hutton Drive, Suite 150, Farmers Branch) will accept food donations at its food pantry on Friday, February 19 from noon to 4 p.m., and Saturday, February 20 from 9 a.m. to 4 p.m.

Metrocrest Services is also accepting monetary donations online. For details, visit https://www.metrocrestservices.org/donate.php.

The warming shelter will still accept material items such as blankets, towels, and toiletries. For more information, call 469-986-8727.

 


 

 Water Outage: Apartments and Houses 

Update: 2/17/2021 8:30 PM

If you live in an apartment and your water is off, contact your apartment management. The City cannot address residential water leaks in apartments. If you live in a house and your water is off, contact Carrollton Public Works at 972-466-3425. The City will check your meter and confirm if water is being provided to your residence.

For updates, check cityofcarrollton.com and social media channels.

 


 

 City Facilities Closures Extended; Solid Waste Service Remains Delayed

Update: 2/17/2021 6:20 PM 

Due to the continued winter weather, all public-facing City of Carrollton facilities will be closed Thursday, February 18. This will include City Hall, Municipal Court, Carrollton Animal Services & Adoption Center, both Recreation Centers, both branches of the Carrollton Public Library, Oak Creek Tennis Center, and Indian Creek Golf Club.

Public safety services, including 911 response, remain unaffected. Carrollton Police Department, Carrollton Fire Rescue, and Public Works Departments are fully operational.

Republic Services has suspended solid waste collection through Thursday, February 18. Residents scheduled for collection on Thursday, February 18 will receive service on Friday, February 19. Residents scheduled for collection on Friday, February 19 will receive service on Saturday, February 20. Residents who had missed service for trash, recycle, bulk, and brush service on February 15, 16, and 17 will receive service on their normally scheduled day beginning Monday, February 22. 

For updates, check cityofcarrollton.com and social media channels.

 


 

 

Carrollton Issues Disaster Declaration 

Update: 2/17/2021 5:17 PM

City of Carrollton Mayor Kevin Falconer signed a local state of disaster declaration for the City due to the ongoing severe winter weather.

The declaration allows the City to access state and federal emergency assistance as the community faces challenges brought on by power outages and reductions in water and natural gas. The declaration was adopted on Tuesday, February 16 and will last seven days unless it is extended by City Council approval. 

Under the declaration, Carrollton’s Emergency Operations Plan activates which allows the City to mobilize resources and personnel to respond to the immediate threat of life. Additionally, the City is exempt from the bidding process as typically required by law in order to purchase items to protect residents of the City. 

Governor Greg Abbott issued a disaster declaration for all 254 counties on Friday, February 12. The White House issued a Federal Emergency Declaration for Texas on Sunday, February 14.

Updates on the winter weather can be found by visiting cityofcarrollton.com

 


 


 

 

Conserve Natural Gas, Be Aware of Carbon Monoxide Poisoning 

Update: 2/17/2021 2:25 PM

City crews are out working hard to plow streets and answer life safety calls. Carrollton Fire Rescue and Carrollton Public Works departments have seen an increase in call volume of more than 1,200 percent each, with a large percentage of those having to do with water challenges.  

Due to the demand in natural gas, Atmos has asked the community to conserve gas by not using a natural gas fireplace at this time, and do not use an oven or gas stovetop to heat your home.

Many residents are staying in their cars to keep warm and charge electronic devices. This is extremely dangerous due to the threat of carbon monoxide. There is an increase of people suffering from carbon monoxide poisoning during the outages. Carbon monoxide can’t be smelled or tasted, so it is crucial to know the symptoms of poisoning. They include:

  • Headache
  • Weakness
  • Upset stomach
  • Vomiting
  • Chest pain

If you believe you have fallen ill, contact your local health provider. If it is a medical emergency, call 911.

Stay home if possible. If you must leave your home, please be aware of crews working around the clock to keep streets as safe as possible. Traffic signals may be without power, so treat intersections as a four-way stop sign. Ice has started falling off buildings and water towers, so pay close attention to your surroundings.

For updates, check cityofcarrollton.com and social media channels.



 

 

 Conserve, but Drip Water 

Update: 2/17/2021 11:50 AM  

Dallas Water Utilities, the City’s water supplier, has a decreased amount of available water and has asked all communities that receive water from them to conserve water usage during this winter weather event.

While residents are asked to reduce excessive water use, they should continue to drip water from faucets to minimize the chance for additional frozen pipes.

Water in Carrollton does NOT need to be boiled at this time as long as power remains on at City treatment facilities and pump stations. The City is still above the water pressure threshold required by the State for emergencies. 

For updates, check cityofcarrollton.com and social media channels.


 

 

Residents Asked to Contact Public Works for Frozen or Burst Pipes

Update: 2/16/2021 6:50 PM 

Carrollton Fire Rescue and Carrollton Public Works are currently receiving unprecedented calls for frozen and burst water pipes due to the extreme winter weather. Many of these are coming in through 911 but should be directed to Public Works at 972-466-3425. If callers cannot reach staff, leave a voicemail with contact information.

water meter

frozen pipeFirst responders are having to prioritize extreme life safety, but they will get to residents as quickly as they can. In the meantime, Carrollton homes have a shutoff valve located within approximately three feet of the foundation. Homeowners should use this valve to turn off the water to their homes in an emergency situation.

For updates, check cityofcarrollton.com and social media channels.

 

 


 

Residents Advised to Arrive at Warming Shelter Before More Winter Weather Hits Region 

Update: 2/16/2021 4:30 PM 

For anyone seeking shelter at the warming center, the City of Carrollton recommends arriving at Newman Smith High School before the next round of winter weather is scheduled to affect the region. Forecasts estimate additional snow and ice this evening. The roads may be difficult to navigate so it will be best to make the decision to leave no later than 6 p.m. 

If this is your only option, please drive slowly and safely when navigating the snow and ice-covered roads, and prepare your vehicle with jumper cables, car phone charger, bottled water, and blankets. Due to the continued outages, traffic lights may be without power. Drivers should treat stoplights as four-way intersections. 

Residents may check in at any time during the night. Supplies of cots within the warming station are limited. The City encourages those who make use of the warming center to bring blankets, pillows, toiletries, any necessary medication, and snacks of their own.

For updates, check cityofcarrollton.com and social media channels.

  


 

City Facilities Closures Extended; Solid Waste Service Delayed 

Update 2/16/2021 3:03 PM 

Due to the continued winter weather, all public-facing City of Carrollton facilities will be closed Wednesday, February 17. This will include City Hall, Municipal Court, Carrollton Animal Services & Adoption Center, both Recreation Centers, both branches of the Carrollton Public Library, Oak Creek Tennis Center, and Indian Creek Golf Club.

Public safety services, including 911 response, remain unaffected. Carrollton Police Department, Carrollton Fire Rescue, and Public Works Departments are fully operational.

As a reminder, Republic Services has suspended solid waste collection through Wednesday, February 17, and will resume collection for trash routes only beginning Thursday, February 18. Trash collection will continue through Saturday, February 20. Residents should leave carts out beginning Thursday, February 18 until trash is collected.

All services including bulk, brush, recycling, and household hazardous waste will resume on Monday, February 22, weather permitting.

For updates, check cityofcarrollton.com and social media channels.


 

 

Water and Road Conditions from Carrollton Public Works 

Update: 2/16/2021 12:21 PM

Water in Carrollton does NOT need to be boiled at this time as long as power remains on at City treatment facilities and pump stations. The City is still above the water pressure threshold required by the State for emergencies.

Dripping your faucets and keeping cabinet doors open is key in order to prevent pipes from freezing and bursting. If you find yourself with freezing pipes, it is recommended to turn your home’s water off at the meter and open the faucets or (if you have power) safely use and monitor a space heater in the area of the pipes.

Public Works crews are still out working 24/7 to plow and treat the roads. This type of snow can float up into the air or compact down, making it difficult for plows to get to. Avoid roads if possible. If you must, drive slowly and carefully.

For updates, check cityofcarrollton.com and social media channels.

 



 

 

 Outages Continue; Conserve Energy

Update: 2/16/2021 8:54 AM 

While more than 1.1 million residents across the State of Texas remain without power throughout the Oncor system, an estimated 14,800 Carrollton residents continue to experience outages.

Governor Greg Abbott has issued a state of emergency for Texas, and Dallas County declared a local declaration of disaster Monday evening which will last up to a week.  

Oncor reports the service’s phone lines and reporting systems are experiencing a record influx of inquiries as a result of these unprecedented weather events, which may prevent customers from getting into contact with any Oncor agents.

Oncor has stated customers do not need to report their outages at this time. Crews continue to make repairs from the storm so that when electric generation is available it can be delivered.

ERCOT continues to make multiple calls to conserve energy and is expected to continue with the controlled outages.

This was and continues to be a cataclysmic winter storm for the State of Texas, and for the first time in decades, all 254 counties are under a winter storm/freeze warning. These frigid temperatures have frozen critical infrastructure and put considerable strain on power grids all across the State as residents try to stay warm.

Check back for more updates as the City receives them from area power providers. As a reminder, the City of Carrollton does not handle power utilities and has no control over the outages. In fact, City facilities are impacted as well.

For information about the City’s warming shelter at Newman Smith High School, visit cityofcarrollton.com or follow the City’s social media channels.

 


 

 

City Facilities Closed and Solid Waste Delayed; City Council Meeting Postponed

Update: 2/15/2021 6:29 PM 

Due to the continued winter weather, all public-facing City of Carrollton facilities will be closed Tuesday, February 16. This will include City Hall, Municipal Court, Carrollton Animal Services & Adoption Center, both Recreation Centers, both branches of the Carrollton Public Library, Oak Creek Tennis Center, and Indian Creek Golf Club.

Public safety services, including 911 response, remain unaffected. Carrollton Police Department, Carrollton Fire Rescue, and Public Works Departments are fully operational.

Republic Services will suspend solid waste collection through Wednesday, February 17, and resume collection for trash routes only beginning Thursday, February 18. Trash collection will continue through Saturday, February 20. Residents should leave carts out beginning Thursday, February 18 until trash is collected.

All services including bulk, brush, recycling, and household hazardous waste will resume on Monday, February 22, weather permitting.

Essential commercial and industrial customers will be serviced tomorrow, February 16 on an as needed basis.

The Carrollton City Council meeting scheduled for Tuesday, February 16 has been cancelled and rescheduled for Tuesday, March 2.

For updates, check cityofcarrollton.com and social media channels.

 


 

Carrollton Opens Warming Center and Overnight Shelter at Newman Smith High School

Update: 2/15/2021 5:49 PM 

The City of Carrollton has opened a warming center and overnight shelter at Newman Smith High School (2335 N. Josey Lane) for those who live nearby today through Friday, February 19. Enter on Josey and drive to the back southwest entrance.

The operation of the center will be re-evaluated on a day-to-day basis as the weather moves through Carrollton.

The large gymnasiums and the cafeteria at Newman Smith will serve as warming centers during the day and will provide a reprieve from the cold weather to residents impacted by the power outages, as well as provide overnight shelter to residents who have lost power in their homes.

Although pets will not be allowed at Newman Smith, temporary housing at the Carrollton Animal Services & Adoption Center (2247 Sandy Lake Road) will be made available. Accommodations and transport for animals will be arranged at NSHS upon arrival.

Due to the ongoing COVID-19 pandemic, social distancing guidelines will be in place, and masks will be required at all times in the shelter. Families must stay with each other.

If this is your only option, please drive slowly and safely when navigating the snow and ice-covered roads, and prepare your vehicle with jumper cables, car phone charger, bottled water, and blankets.

Residents may check in at any time during the night. Supplies of cots within the warming station are limited. The City encourages those who make use of the warming center to bring blankets, pillows, toiletries, and snacks of their own.

For updates, check cityofcarrollton.com and social media channels.

 

 


 

 Power Outages; Avoid Roads When Possible 

Update: 2/15/2021 9:05 AM

The City is aware of multiple power outages across the City. If someone's power is out longer than an hour, it's likely not due to the rolling planned outages from ERCOT and needs to be reported to your provider.snow plows

Carrollton Public Works crews are out plowing the roads as best they can to make things as safe as possible, but it is advised to avoid going out on the roads. Power to traffic lights may not be available in some areas of the City. 
 
Residents can track power outages across the state by checking local news outlets.
 
For more updates, check cityofcarrollton.com and social media channels.

 

 


 

Carrollton Prepares for Possible Rotating Power Outages

Update: 2/14/2021 8:33 PM 

Overnight may result in the coldest temperatures in decades. The Electric Reliability Council of Texas (ERCOT), the governing body that oversees the electric grid in Texas, has indicated that it may be necessary to order rolling brownouts (rotating power outages) to help preserve the capacity of the power grid during this ongoing winter storm.

If outages occur, ERCOT will attempt to keep them approximately 15-30 minutes per customer. For more information on how ERCOT manages the electrical supply, visit its webpage here.

Consumers can monitor real-time grid conditions by downloading the ERCOT app. Details can be found here.

For the latest updates, check cityofcarrollton.com and social media channels.

 


 

 

Public-Facing City Facilities to Close on Monday, February 15 

Update: 2/14/2021 7:16 PM 

Due to severe winter weather, all public-facing City of Carrollton facilities will be closed Monday, February 15. This will include City Hall, Municipal Court, Animal Services and Adoption Center, both Recreation Centers, both branches of the Carrollton Public Library, Oak Creek Tennis Center, and Indian Creek Golf Club.

Trash and recycling pickup will also be delayed. Virtual services are still strongly encouraged and remain available 24/7. Residents are also encouraged to use the City of Carrollton App to report City-related issues.

Public safety, including 911 response will be unaffected. Carrollton Police Department, Carrollton Fire Rescue, and Carrollton Public Works are fully operational.

Carrollton remains under a National Weather Service Winter Storm Warning with blizzard conditions through 9 a.m. Monday. The forecast includes the possibility of 2-7 inches of snow accumulation and visibility reduced to a half-mile or less in some areas.

 

For the latest updates, check cityofcarrollton.com and social media channels.

 


 

 

Winter Weather Tips to Conserve Energy 

Update: 2/14/2021 12:03 PM

Conserve energy. The Electric Reliability Council of Texas (ERCOT), the governing body that oversees the electric grid in Texas, is requesting all Texans to limit and reduce their electric use as much as possible through Tuesday, February 16. The state is experiencing record-breaking electric and gas demand. Customers of both Oncor Electric and Atmos Energy are asked to reduce thermostats to 68 degrees, close shades/blinds to reduce heat lost through windows, and turn off non-essential lights and appliances. For more energy conservation tips, visit https://thewire.oncor.com/Pages/Home.html.

To address concerns about the homeless population, Metrocrest Services provides access to shelters to individuals facing homelessness during adverse weather. For more information and to download similar resources, visit the shelter directory here. Members of the community need help during dangerous weather events. To find ways to donate, visit the Metrocrest Services donation website here.

Conserve Energy GraphicConserve Energy Graphic_SP

 

 


 

 City of Carrollton Prepares for Potential Winter Weather

Update: 2/11/2021 4:25 PM 

 

The City of Carrollton is preparing for potential winter weather and Public Works is already pre-treating bridges and will be pre-treating roads and preparing other equipment for response as needed should impacts be seen.

WinterSafety-SandingTruckThe pre-treatment application is intended to keep ice from forming. If cold conditions and precipitation persist over a longer duration and ice begins to form, crews will respond by implementing sanding operation plans for the higher traffic areas, as well as bridges and overpasses.

Reminder: During snow and ice storms, keep at least 200 feet behind the sanding and de-icing trucks as they are applying the materials to the roads. They may adjust their speeds as necessary, and your cooperation will protect your vehicle and avoid mishaps.

 


 Remember the 4 Ps

 winter_safety_02 winter_safety_03

Don't Forget to Protect Your Pet

When temperatures drop, don't forget to bring pets indoors. Take pets outside only for short periods of time or a quick walk as the cold ground can cause frostbite on their paws and wind chill can be damaging to their health. For more winter pet safety tips, click here.

Turn Off Your Sprinkler System

When temperatures are near freezing, businesses and residents need to pay close attention to their irrigation systems. On very cold days, the City of Carrollton receives numerous requests to sand roadways and sidewalks that are frozen and slippery due to irrigation overspray. This creates a safety hazard for pedestrians and drivers, and you can be held accountable if your system caused the problem. The City’s Water Quality Team issues warnings and/or notices of violation, as well as citations to property owners who allow their irrigation systems to run during a freeze event. This is a critical step in protecting our community members and minimizing City expenditures for ice control. To report a running sprinkler system during temperatures 32 degrees or below, call 972-466-3425.

One way to be sure that your irrigation system is not contributing to the icy conditions is to install a rain and freeze sensor. Not only will these sensors save you money by automatically turning off your system during rain and freeze events, they will also help eliminate potentially hazardous situations such as icy sidewalks and roadways. Residents and businesses of Carrollton can take advantage of the City’s free rain and freeze sensor program. Another simple alternative is to turn your irrigation system off until temperatures rise again. For more information, visit cityofcarrollton.com/sprinklersensor.


City of Carrollton Inclement Weather Practices

Severe weather (snow, ice, high winds, etc.) may necessitate the temporary closure of City of Carrollton leisure service facilities. During adverse weather conditions, the public is advised to limit driving to minimize accidents, falls and other weather-related incidents. To comply with public safety advisories, the following leisure services facilities may be closed:

  • Crosby Recreation Center 972-466-9810
  • Rosemeade Recreation Center 972-466-9800
  • Oak Creek Tennis Center 972-466-6389
  • Carrollton Senior Center 972-466-4850
  • Hebron & Josey Public Library 972-466-4800
  • Josey Ranch Lake Public Library 972-466-4800
  • Indian Creek Golf Club 972-466-9850
  • A.W. Perry Homestead Museum 972-466-6380

For customers’ convenience, automated telephone messages regarding inclement weather operating schedules are recorded as conditions warrant. Online services are available 24 hours a day, seven days a week at cityofcarrollton.com.

Oncor Electric Service

Oncor officials are aware during this time of sheltering in place, when many customers are working from home and more families are home with their children, any interruption of vital services can be impactful.

Residents with Oncor Electric Delivery Company LLC service can report a power outage to Oncor by calling 888-313-4747, texting O-U-T to 66267, or downloading the MyOncor app.

Oncor has made it clear crews and staff are prepared to respond to any power outage as safely and quickly as possible and will continue to closely monitor weather developments both through the National Weather Service and with their own in-house meteorologist.

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