CityServe

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About CityServe

CityServe is an online service portal used by the City of Carrollton to manage permits, inspections, and other development-related services. It is designed to improve customer service, productivity, and operational efficiency.

Online Portal Access

The City uses CityServe to process applications and requests through an online system, replacing many manual and paper-based processes and providing access to services across multiple departments.

Log in to CityServe

Departments Using CityServe

  • Building Inspection
  • Planning and Zoning
  • Environmental Quality
  • Rental Housing
  • Code Enforcement
  • Contractor Registration

What Can Be Done in CityServe

Citizens, homeowners, contractors, developers, including architects and engineers, as well as property and business owners, can use CityServe to:

  • Obtain a building or environmental permit
  • Schedule an inspection
  • Register mechanical, electrical, plumbing, and general contractors
  • Report a code violation
  • Renew a permit
  • Complete a rental registration form
  • Make payments
  • Track projects
  • View the status of each request

Frequently Asked Questions

Acceptable File Formats
Can citizens submit a complaint online?
Can citizens submit a complaint online?
How do I send a complaint to code enforcement?
What violations can I report to code enforcement?
What if I'm not sure what the violation is?
Can I be anonymous?
Why should I register on the portal?
Information required to submit a complaint?
Can I send pictures to Code Enforcement?
How can I check the status of my complaint?
How do I register my rental property?