City of Carrollton, TX
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Looking for a City of Carrollton phone number? This directory lists contact information for City departments, services, and facilities—from permits and public safety to parks and public works.
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Emergency & High-Priority City Contacts
- Life-Threatening Emergencies
- Police / Fire / Ambulance: 911
- Non-Emergencies
- Dispatch (Non-Emergency Crime Reporting): 972-466-3333 or *247 (Mobile)
- 24-Hour Utility & Public Works
- Public Works Customer Service: 972-466-3425
- Water Emergency Line: 972-466-3425
- Court-Related Contacts
- Court Jury Duty Hotline: 972-466-4751
- Warrant Division (Court): 972-466-4777
- General City Information
- City Information Switchboard: 972-466-3000
- City Administration: 972-466-3001
- Election Information: 972-466-3030
Abandoned Vehicles
- Private Property
- Abandoned Vehicles on Private Property: 972-466-3060
- Public Streets & Parking Lots
- Abandoned Vehicles on Streets/Parking Lots: 972-466-3333
Alarm Permits & Fines
- Burglar Alarm Permits
- UCS – Burglar Alarm Permits: 972-466-3525
- Fire Alarm Permits
- Building Inspection – Fire Alarm Permits: 972-466-3225
- Payment of Fines
- Alarm Fine Payments: 972-466-3525
Ambulance Services
- Billing Inquiries
- Ambulance Billing: 877-602-2060
- Emergency Services
- Ambulance Emergencies: 911
Animal Services
- Animal Services & Adoption Center
- 972-466-3420
Building Inspection & Permits
- Department Contacts
- Building Inspections & Permits: 972-466-3225
- Permit Types & Services
- Electrical, heating, construction, remodeling, fences, plot plans, signs, sprinklers, demolition, walls, pools, spas, plumbing, banner permits, certificates of occupancy, variances
City Attorney
- Legal Department
- 972-466-3025
City Council
- Council Information
- 972-466-3001
City Manager
- Administration
- 972-466-3001
City Secretary
- City Secretary
- 972-466-3001
Claim Accident Reports
- Risk Management
- 972-466-3091
Community Development
- Department Contact
- Community Development: 972-466-4299
- Programs & Services
- Minor Home Repair Program, Community Development Block Grant Program, Neighborhood Enhancement Matching Grant Program, Neighborhood Redevelopment (N.O.T.I.C.E. Program), and initiatives to maintain and increase community sustainability
Drainage Problems
- Drainage Problems
- 972-466-3480
Economic Development
- Economic Development
- 972-466-3299
Employment
- Workforce Services
- 972-466-3091
Engineering
- Department Contact
- Engineering Department: 972-466-3200
- Services Provided
- Construction, inspectors, easements, plats, and flood plains
Environmental Services
- Main Contact
- Environmental Services: 972-466-3060
- Code & Property Concerns
- Vacant lots, broken fences, high grass/weeds, trash by yards, garage sales, illegal dumping, sign code violations
- Health & Pollution Complaints
- Odors, pollution, food complaints, industrial pollution, health and food inspections
- Housing & Rentals
- Housing violations, rental inspections, illegal home businesses
- Water Use & Violations
- Water violations and related environmental enforcement
Finance
- Finance Department
- 972-466-3110
Fire Department
- Emergency & Non-Emergency Contacts
- Emergencies: 911
- Non-Emergencies: 972-466-3333
- Administration
- Fire Administration: 972-466-3070
- Fire Prevention & Safety
- Fire Prevention/Safety: 972-466-3070
Golf Club
- Indian Creek Golf Club
- 972-466-9850
Library
- Branch Contacts
- Hebron & Josey Library: 972-466-4800
- Josey Ranch Lake Library: 972-466-4800
Marketing Services
- Marketing Services
- 972-466-3593
Municipal Court
- Court Services
- Municipal Court Main Line: 972-466-3348
- Juror 24-Hour Hotline: 972-466-4751
- Warrant Division: 972-466-4777
Museum
- A.W. Perry Homestead Museum
- 972-466-6380
Parks & Recreation
- Department Contacts
- Administration: 972-466-3080
- Athletics Office: 972-466-9833
- Special Events: 972-466-9135
Permits & Licenses
- Event & Zoning Permits
- Special Events, Parades, Block Parties: 972-466-3225
- Special Use Permits, Zoning Issues: 972-466-3040
- Solicitation & Signage
- Solicitations, Door-to-Door, Handbills, Flyers, Non-Profit: 972-466-3000
- Infrastructure & Utilities
- Utility, Street Cut/Curb Cut, Site Grading (Subdivisions): 972-466-3200
- Health, Food, and Waste
- Food Handling, Industrial Pretreatments, Liquid Waste Transportation, Garage Sales: 972-466-3060
Planning & Zoning
- Department Contact
- Planning & Zoning Department: 972-466-3040
Police Department
- Emergency & Non-Emergency Contacts
- Emergencies: 911
- Non-Emergencies: 972-466-3333 or *247 (Mobile)
- Dispatch (Non-Emergency Crime Reporting): 972-466-3333 or *247 (Mobile)
- Investigations & Reports
- Phone Reports: 972-466-3333
- Criminal Investigations: 972-466-3300
- Anonymous Crime Tips: 972-466-9133
- Drug Tip Hotline 972-466-9133
- Records: 972-466-3345
- Property & Evidence: 972-466-3557
- Administrative Contacts
- Police Administration: 972-466-3290
- Personnel: 972-466-3028
- Recruiting: 972-466-3028
- Public Affairs: 972-466-3297
- Media Relations 972-466-4880
- Sex Offender Information: 972-466-3316
- Solicitation Complaints (in progress) 972-466-3333
- Solicitation Complaints (for follow-up) 972-466-3281
- Support Services
- Social Services / Victim Assistance: 972-466-3158
- Jail: 972-466-3335
- Municipal Court: 972-466-3348
Public Works
- Customer Service
- Customer Service (24-Hour): 972-466-3425
- Services Covered
- Streets and drainage, traffic operations, water/wastewater
Purchasing & Bids
- Purchasing & Bids
- 972-466-3133
Recreation Facilities
- Athletics & Senior Services
- Athletic Office: 972-466-9833
- Carrollton Senior Center: 972-466-4850
- Recreation & Nature Centers
- Crosby Recreation Center: 972-466-9810
- Elm Fork Nature Preserve: 972-466-3080
- Oak Creek Tennis Center: 972-466-6389
- Rosemeade Recreation Center: 972-466-9800
- Aquatics & Park Rentals
- Rosemeade Rainforest Aquatic Complex: 972-466-6399
- Park Rental Information/Reservations: 972-466-9800 or 9810
- Splash Parks: 972-466-6376
Sewers, Storm Drainage & Wastewater Services
- Service Contact
- Public Works Wastewater Services: 972-466-3425
Streets & Sidewalks
- Lighting & Repair Requests
- Lighting: 972-466-3050
- Street & Sidewalk Repairs: 972-466-3425
Single-Family Rental Home Inspections
- Rental Inspections
- 972-466-3060
Solid Waste, Trash & Recycling
- Residential Collection Services
- Republic Services – Trash & Recycling: 972-466-4950
Tax Collections
- Tax Collections
- 214-653-7811
Traffic Operations
- Department Contact
- Traffic Operations: 972-466-3425
- Services Covered
- Signals, school zones, and signs
Transportation
- Transportation Services
- 972-466-3050
Utility Billing & Water Services
- Billing & Account Services
- Water, Sewer, Trash Billing: 972-466-3120
- Water Services: 972-466-3120
- Service Topics: New accounts, terminations, billing questions
- Emergencies
- After Hours Water Emergency Line: 972-466-3425
Workforce Services
- Employment
- 972-466-3091