Building Inspection

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For all your online Permitting and Building Inspection needs!

Please use the CityServe Portal

(To begin using the portal, you must register or sign-in)

STEP-BY-STEP INSTRUCTIONS ON HOW TO USE THE PORTAL

The Portal is also compatible with mobile devices! ___________________________________________________________

Public Access to City Hall is Open

Building Inspection Operations continues to maintain minimal staffing in the office indefinitely.

Contact with the public will be limited to two (2) Permit Technicians at the front counter.
One (1) plans examiner will also be in the office to handle additional in-person inquiries.

Remaining staff continues to operate remotely, using City resources where available. _____________________________________________________________________________________________________

New Inspection Process Guidelines

CONTACT

Carrollton City Hall
Building Inspection
1945 East Jackson Road
Carrollton, Texas 75006

PHONE 972-466-3225
FAX 972-466-3220

For Electronic Permit Submittal
and / or
Inspection Requests, Go To:

CityServe Portal

For General Information or Questions:
BldgInsp@cityofcarrollton.com

OFFICE BUSINESS HOURS

7:30 a.m. – 5:30 p.m. Mon. – Thurs.
7:30 a.m. – 11:30 a.m. Fri.

INSPECTION HOURS
7:00 a.m. – 4:30 p.m. Mon. – Thurs.
7:00 a.m. – 11:00 a.m. Fri. (No inspections Friday afternoon)

INSPECTIONS ARE PERFORMED ONCE-A-DAY
Schedule before 7:00 a.m. for same business day inspection.
Schedule after 7:00 a.m. for next business day inspection.

INSPECTION REQUESTS
Interactive Voice Response & Automated Inspection Request System (IVR) 972-466-3370 (IVR Instructions Link)

AFTER-HOUR EMERGENCIES, INCLUDING INSPECTIONS
Contact the on-call inspector through Police Dispatch at 972-466-3333.