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Q: Where is Building Inspection located and what are the hours of operation?
A: City Hall, 1945 E. Jackson Road, Carrollton, TX 75006; 1st Floor, SW corner of lobby right of elevator; Monday through Thursday: 7:30 a.m. – 5:30 p.m.; Friday: 7:30 a.m. - 11:30 a.m.

Q: What forms of payment are accepted?
A: Master Card, Visa, Discover, American Express, checks, cash, escrow (please inquire). A 2% convenience fee is added to credit card transactions.

Q: What is the cost of a permit?
A: Permits will vary in cost according to type of application. Refer to the development/permit fee schedule for further information.

Q: When is a permit required?
A: Permits are required when there is new construction to a building as well as some repair work or alterations to an existing structure. In addition, when a building is to be remodeled or enlarged, a permit is required. New work consists of any new construction, commercial or residential, from vacant ground to a completed new structure. Projects that are considered cosmetic, such as new wallpaper, carpet, paint, cabinets, or trim work do not require a permit. Please visit other areas of our web site or contact Building Inspection for any questions concerning your specific project.

Q: What construction can occur on property before issuance of a building permit, and when can dirt work begin on a project?
A: Site grading is authorized with a permit from Building Inspection.

Q: Can a utility permit be issued prior to the building permit?
A: Yes, provided all applicable engineering issues are approved.

Q: Is a pre-construction meeting required prior to construction?
A: Yes. A pre-construction meeting is required for civil work, and these meetings are combined on building projects to address building permit topics.

Q: Can a “foundation-only” permit be obtained?
A: Yes, provided the site is platted, there is no pending zoning change, building plans are provided for building placement, and no engineering issues remain unresolved. A “foundation-only” permit is issued by Building Inspection.

Q: Can application be made for a building permit while the site is being platted or zoning is pending?
A: Yes. However, the building permit will not be issued until all platting and zoning issues are approved.

Q: When can utilities be turned on?
A: Utilities for construction purposes may be released after permits are issued and installations are inspected by Building Inspection.

Certificate of Occupancy (C.O.)

Q: What is a Certificate of Occupancy?
A: A Certificate of Occupancy, or C.O., is required for all buildings or structures that are occupied or used. When a tenant leases a new space, a C.O. will be required. Upon issuance of a C.O. and approval of all required inspections, utilities will be released with the new tenant’s name. 

Q: Is a new C.O. required when the business name stays the same but the owner of the business changes?

A: Yes. A  new Certificate of Occupancy is required, and must be applied for through Building Inspection.

Q: Can a portion of the building or structure be occupied prior to the completion of the entire building or structure?
A: A partial or conditional Certificate of Occupancy may be issued by Building Inspection under certain conditions.