- Apply for an Environmental Quality Permit (Food Establishment Permits) on the City Serve Portal
- DSHS: Food Establishments Response to COVID-19 Recommendation ***NEW***
- Guidance during COVID-19 Disaster Declaration regarding Donating and/or Sale of Food by Food Establishments ***NEW***
- COVID Retail Best Practices Fact Sheet ***NEW***
- COVID Retail Best Practices Graphic ***NEW***
- Farmers Market Ordinance 3711
- Restaurant Scores
- File a Restaurant or Food Complaint
- Carrollton Code of Ordinance
- Permit Information
- Food Guidelines
- Registered Food Service Manager Information
- Various Food Information
- Environmental Services E-Links
The Food and Consumer Safety Program prevents illness and ensures proper compliance with food handling at all food establishments in Carrollton. Food Safety Specialists (also called Sanitarians) routinely inspect food service establishments and score them to ensure compliance with food codes.
All food service establishments in Carrollton that handle open food are mandated to have a Registered Food Service Manager (RFSM) on duty at all times of operation to oversee food service operations and ensure proper food handling practices.. All remaining staff (i.e. kitchen staff, wait staff, host/hostess, cleaning staff, etc.) must obtain a Food Safety Worker (FSW) certification within 30 days of employment.
It is the goal of the Food Safety Program to conduct risk based inspections. Risk based inspections are conducted according to type of menu and hazard level of food handling at the establishment. Inspection frequency is based on this risk assessment as well as permit classification and possible priority item or priority foundation item violations found at the establishment.
- Priority Item. A retail food inspection violation category that directly contributes to the elimination, prevention, or reduction of hazards associated with food borne illness or injury to an acceptable level. Includes items with a quantifiable measure to show control of hazards such as cooking, reheating, cooling, and handwashing.
- Priority Foundation Item. A retail food inspection violation category that supports, facilitates, or enables one or more priority items. Includes an item that requires specific actions, equipment or procedures that facilitate food safety; for example: personnel training, infrastructure or necessary equipment, HACCP plans, documentation or record keeping, and labeling.
- Core Item. A retail food inspection violation category that is not designated as a Priority item or a Priority Foundation item that relates to general sanitation, operational controls, sanitation procedures, facilities or structures, equipment design, or general maintenance.
The Food Safety Specialist will also coordinate with other municipalities, Dallas and Denton Counties, the Texas Department of State Health Services, the U.S. Food and Drug Administration, and the U.S. Department of Agriculture and other agencies to investigate all suspected and confirmed foodborne illness reports.
The Food and Consumer Safety Program operates in conjunction with Building Inspections to review the plans of all new food service establishments as well as the remodeling of any current establishment to ensure equipment and facilities meet the criteria for safe handling of food to the community.
Curious about your favorite restaurant in Carrollton? Check restaurant scores to see how they scored on their most recent inspection. If you feel a food establishment is operating in violation of city codes then please contact us by email or call us at 972-466-3060 or email us firstname.lastname@example.org. You will need to provide the name of the establishment, the date and time you were at the location, your name and a contact telephone number in case we need to speak with you further about the problem.
- Application for a Food Establishment Permit
- Application for a Mobile Food Vendor
- Application for Farmers Market Vendor Permit
- Application for Smoking Area
- Application for Dogs in Restaurant Patio Variance
- Application for Grease Interceptor Variance
- Opening a Food Establishment Brochure
- Carrollton Food Establishment Requirements
- Food & Restaurant Storm Water Pollution Prevention Tips
- Food & Restaurant Storm Water Pollution Prevention Tips (en espanol)
- Texas Food Establishment Rules
- Temporary Event Requirements
- Temporary Food Event Slide Presentation
- Seasonal Snow Cone Stand Requirements
- Smoking and E-Cigarette Ordinance
Required Food Establishment Posters
- Let's Tackle the Grease TCEQ Poster
- Let's Tackle the Grease TCEQ Poster (en espanol)
- Stormwater Pollution Prevention Poster
- Stormwater Pollution Prevention Poster (en espanol)
- No Smoking Sign with Black Background: jpeg format (pdf) format
Registered Food Service Manager Information
- Registered Food Service Manager Information
- Food Protection Manager Courses
- Registered Food Service Manager Application
- Cold Storage Guidelines
- Dining Out
- Foodborne Illness at Home
- Tackle the Grease in Your Kitchen
- When to Wash Hands
Reducing Food Waste
Food Waste Prevention in: