Food & Consumer Safety

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The Food and Consumer Safety Programs prevent illness and ensure proper compliance with food handling at all food establishments in Carrollton. Food Safety Specialists (also called Sanitarians) routinely inspect food service establishments and score them to ensure compliance with food codes.

All food service establishments in Carrollton are mandated to have a Registered Food Service Manager (RFSM) on duty at all times of operation to oversee food service operations and ensure proper food handling practices.. All remaining staff (i.e. kitchen staff, wait staff, host/hostess, cleaning staff, etc.) must obtain a Food Safety Worker (FSW) certification within 30 days of employment.

It is the goal of the Food Safety Program to conduct risk based inspections. Risk based inspections are conducted according to type of menu and hazard level of food handling at the establishment. Inspection frequency will be based on the permit classification and possible critical violations found at the establishment.

A critical violation is more likely than other violations to contribute to food contamination, illness, injury, or cause an environmental health hazard. In the event the Food Safety Specialist finds a critical violation, immediate action is taken to resolve the health issued to insure the public's health is not put at risk.

A non-critical violation is a violation that does not seriously affect the public health. Generally, most violations of the food code found in food establishments are non-critical violations. Any non-critical violation found during an inspection must be corrected by the time of the next inspection.

The Food Safety Specialist will also coordinate with other municipalities, Dallas and Denton Counties, the Texas Department of State Health Services, the U.S. Food and Drug Administration, and the U.S. Department of Agriculture and other agencies to investigate all suspected and confirmed foodborne illness reports.

The Food and Consumer Safety Program operates in conjunction with Building Inspections to review the plans of all new food service establishments as well as the remodeling of any current establishment to ensure equipment and facilities meet the criteria for safe handling of food to the community.

Curious about your favorite restaurant in Carrollton? Check restaurant scores to see how they scored on their most recent inspection. If you feel a food establishment is operating in violation of city codes then please contact us by email or call us at 972-466-3060. You will need to provide the name of the establishment, the date and time you were at the location, your name and a contact telephone number in case we need to speak with you further about the problem.

Permit Information