The City of Carrollton Information Technology (IT) Department provides support services and technology consulting to all City departments. Operating under a 24/7 model, IT ensures that the necessary systems and services are always available.

Although the IT Department’s primary focus is supporting City operations, the department also collaborates with other government entities and education groups to enhance the level of services provided to citizens and visitors in the Metrocrest area.

Supporting the City’s vision to be the community that families and businesses want to call home, the department’s lines of business create a framework that establishes a transparent, informed, and effective decision-making process for managing the demand and supply of best-managed IT services.

Lines of Business

IT Vision & Mission Statements

The City’s IT Department vision is to strive to provide valuable, efficient, high-quality systems, enabling citizen-focused services through current and emerging technologies.

The mission is to deliver IT services to users, emphasizing quality and excellence that work to advance goals set forth by the Carrollton City Council.

Contact the City IT Director/CIO

Diane Holmes Information Technology City Hall, 2nd Floor 1945 E. Jackson Rd. Carrollton, TX 75006 972-466-3178