Checking Out & Renewing

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Card Limits

All Cardholders Except TexShare

Total of 40 items:

Up to 3 Board Games
Up to 1 Launchpad OR Kids Launchpad
Up to 1 Juvenile Kit (STEM, Early Literacy, OR Hooked on Phonics)
Up to 5 Wonderbooks
Up to 1 Hotspot—Carrollton (resident) cardholders only
Up to 1 Tool Kit—Carrollton (resident) cardholders only

TexShare Cardholders

Total of 5 items

Borrowing Rules

Borrowing, Renewing, and Requesting Rules Table
Item	Loan Period	Item Limit¹	Renewals²	Requestable by Hold
Board Game	3 weeks	Up to 3	3	yes
Book	3 weeks	Up to 40	3	yes
Book on CD	3 weeks	Up to 40	3	yes
DVD	3 weeks	Up to 40	3	yes
Hotspot³	2 weeks	Up to 1	0	yes
Juvenile Kit⁴	3 weeks	up to 1	3	yes
Launchpad or Kids Launchpad	3 weeks	Up to 1	3	yes
Playaway	3 weeks	Up to 40	3	yes
Tool Kit³	2 weeks	Up to 1	0	yes
Wonderbook	3 weeks	Up to 5	3	yes

¹The full borrowing limit on the total number of items checked out on a card is 40 except for TexShare cardholders whose limit is FIVE.

²Manual renewal adds 26 days to the date you RENEWED.

³Hotspot and Tool Kit checkout limited to Carrollton residents with cards.

⁴Juvenile Kits include Early Literacy Kits, STEM Kits, and Hooked on Phonics Kits.

How to Check Out

Items four-days overdue block checking out and renewing ever since overdue fines were eliminated September 15, 2021.

Inside the Library

Bring your Carrollton Public Library card, a device with an active cloudLibrary app, or government-issued photo ID with you to the Library*

Have your card or device with active cloudLibrary app?

Find item(s) to borrow
Bring card or device with active cloudLibrary app plus item(s) to one of our RFID SelfCheck machines
- To use cloudLibrary app, tap barcode icon in cloudLibrary app
- Digital version of card opens for you to scan at SelfCheck machine
Follow the instructions on the screen to check out - you can place a few items on the pad at a time! - and watch for the background behind each item's title to turn GREEN

If you hear an alert sound and the background behind the item title is RED, then place that item back on the pad to get the security turned off, so the gate will not alarm as you exit

Only have your ID?

Find item(s) to borrow
Bring ID plus item(s) to the Service Desk
Staff will check out item(s) to you

*Your ID, along with proof of address if not current on ID, is required to renew an expired account.

Drive-up Holds Window

Place your hold(s) on item(s) you want to borrow
WAIT for the Hold Available Notice email or the hold STATUS in your online account to show ready for pick up
Check your online account and pay any charges that would block check out BEFORE driving to the Library
Bring your Carrollton Public Library card or government-issued photo ID with you
Drive to the Holds Window at the pickup location indicated in the email or your account
Show your Library card or photo ID
Follow the instructions to receive your checked out item(s)

How to Renew Items

Automatic Renewals

As of December 20, 2022, eligible items automatically renew FIVE DAYS BEFORE the due date - up to 3 times - unless one of the Restrictions Causing Renewal to Fail in the section below applies.

The new due date will be 3 weeks from the ORIGINAL DUE DATE and can be viewed in your online account. An email notice is sent indicating which items renewed and which did not.

You will receive a reminder notice for anything not eligible for automatic renewal.

Restrictions Causing Renewal to Fail

Items four-days overdue item
Card is expired
$10 or more is owed on card
There is a hold on the title
Item has been renewed the maximum number of times (3)
Item ineligible for renewal - hotspot or tool kit

Manual Renewals

You can manually renew eligible items before the automatic renewal happens. You may also be able to self-renew items that failed to renew automatically, if the reason automatic renewal failed has been resolved.