City of Carrollton, TX
Home MenuHolds: Request Items
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About Holds • How to Place Holds • Drive-up Holds Window • Hold Status • Freezing Holds
About Holds
A hold is how you request that the Library set aside an item to "hold" it so you can come check it out from us. A hold lets you get in line for a title that has been pre-ordered or that is currently checked out to another customer.
Library staff run reports twice a day to pull available items - showing as ON THE SHELF or JUST RETURNED - that have been requested by someone placing a hold.
For quickest turnaround for holds on available items showing as ON THE SHELF or JUST RETURNED, choose the pickup location matching where the item is on the shelf.
BE AWARE: For an available item, until the title is showing as ON HOLDSHELF for whoever placed a hold, that item can be checked out by any customer who finds it on the shelf in the Library. Call us at 972-466-4800 to place time-sensitive holds on available materials.
- 25 on an established Library card 1
- 5 on a TexShare card
- Items held for 7 days on the holdshelf except hotspots held for 3 days
- Hold Available Notices are sent to email(s) listed in your account
- Holds, including status, are listed in your online Library account
Call the Library at 972-466-4800 for same day pickup of available items.
