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Checking Out & Renewing

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Checking Out Items

Libraries are OPEN for special hours at a limited capacity with limited services as of June 1. Collections will be available for browsing starting June 15.

Contact-free curbside pick-up of holds checked out at Drive-Up Holds Windows is available Monday through Saturday from 10a.m. - 6p.m. It remains the recommended and quickest way to pick up holds that are ready on your account

Returning Items

Book drops are OPEN for returning items.

Returned items will still show on your account for a few days after their return as they are cleaned and quarantined for several days, according to CDC recommendations.

Items will be checked in for the date they were returned, so no late charges will be added to your account so long as the items were returned on time.

New Card Checkouts

  • 5 items for first 6 months

New Cards after 6 Months

Cards meeting the criteria below are changed to full service cards:

  • Customer shows valid (non-expired) government-issued ID
  • Customer shows proof of current address if NOT on ID
  • Fines and fees under $10
  • No problems with account

If no valid (non-expired) government-issued ID or proof of address is available, then the account CANNOT be renewed.

Established Card Checkouts

Total of 40 items:

  • Up to 5 DVDs
  • Up to 5 audiobooks
  • Up to 5 music CDs
  • Up to 25 books or other items not listed above
Checkout, Renewal, and Request Rules Table
Item Loan Period Item Limit1 Renewals2 Requestable by Hold
book 3 weeks up to 25 3 yes
DVD 3 weeks up to 5 3 yes
Launchpad 3 weeks up to 5 3 yes
audiobook CD or playaway, Wonderbook 3 weeks up to 5 3 yes
music CD 3 weeks up to 5 3 yes
early literacy kit 3 weeks 1 3 yes
binoculars 2 hours inside library only 1 0 no

1The limit on the total number of items checked out on a card is 40.

2Renewal adds either 3 weeks or 1 week to the date you RENEWED not the original due date.

How to Renew

  • Online following these directions
  • On a checkout station...even if the items are not with you
  • At a service desk
  • Call 972-466-4800 during library hours

Reasons Renewal Can Fail

You cannot renew if

  • Card is expired
  • $10 or more is owed on card

In addition, you many see one of the following reasons that renewal failed:

ON HOLD FOR ANOTHER CUSTOMER
Another customer is waiting in line for this item
TOO MANY RENEWALS
You have already renewed this item the maximum THREE times
TOO SOON TO RENEW
You are trying to renew an item the same day you checked it out