Proof of residency is required for resident rates (government issued ID or driver's license only). All persons entering the facility must pay admission. Children 2 & under are free when accompanied by an adult. Children 10 & under will not be admitted into the pool area unless accompanied by a responsible adult. The adult must stay with the child while at the pool. Book passes are only good for the year purchased and no exchanges or refunds will be granted.

*Weekend rates will apply to Memorial Day, 4th of July and Labor Day 

** Proper swim attire is required to enter the pool areas. No sports bras, basketball shorts, soccer shorts, jeans or any other apparel with grommets will be allowed.**

Family passes and Individual passes are available each summer. Photo identification and proof of residency is required in order to purchase a resident pass. All family members must present a photo ID. Family passes and Individual passes will be available for purchase at Rosemeade Recreation Center. Season passes are only good for the year purchased and no exchanges or refunds will be granted.

*Includes four members. Additional members may be added for $10 each for residents, or $15 each for non-residents. All members must reside at the same address.

Any group (day care, church or camp) that wishes to visit the pool Monday through Friday is asked to be pre-approved prior to their visit due to impacts on the number of swimmers in the facility. Groups will be allowed to visit the pool between 12 pm and 4 pm.

All pool rules and regulations, which apply to the general public, must be observed.   

All persons entering the facility are required to pay, whether swimming or not.

For children under 5 years, the ratio for children to adults is 5:1. For children 6 years and older, the ratio for children to adults is 10:1.

All adults must be in appropriate swimwear and be supervising their group from the pool deck or water at all times.

All participants must demonstrate the ability to swim unassisted. Any swimmer who needs assistance must wear a wristband for identification purposes to remain in the pool facility. The individual non-swimmers must remain in shallow water at all times.

Transportation must be readily available to remove the group at any time. (eg. - weather conditions or other problems)

Unscheduled groups will not be allowed to enter the facility. A group visit request can be completed and a future visit scheduled. 

Due to high demand and limited availability, each group is restricted to one visit per week.

Please complete the Group Visit Request and submit the completed form to jason.avara@cityofcarrollton.com.

The Rosemeade Rainforest offers 25 meter lanes during public swim hours. Additional lanes may be opened as needed. Regular admission applies.

Where is the Rosemeade Rainforest Aquatic Complex located? 
We are located on Rosemeade Parkway just east of Old Denton behind the Rosemeade Recreation Center. 

What is considered proper swim attire? 
Proper swim attire is required at all times. It must be non-transparent, lined and designed for a pool environment. Sports bras, basketball shorts, soccer shorts, jean shorts and any other apparel with grommets will not be allowed. 

Are children required to wear swim diapers? 
Yes, any child that still wears a diaper is required to wear a swim diaper. 

Do you accept credit cards?  
Yes, we accept Visa and MasterCard. 

Where can I purchase a season pass? 
Season passes may be purchased at the Rosemeade Rec Center or Crosby Rec Center prior to and during the summer months.

What is your severe weather policy? 
No refunds will be given for bad weather. 

Do you offer discounts for groups? (Book Passes) 
Book Passes contain 20 tickets, are non-refundable and expire at the end of the season in which they are purchased.

Can I bring in a cooler? 
Guests may bring in coolers. No glass, alcohol or knives will be allowed so be sure food is cut prior to arriving. Coolers are subject to be searched. 

Do you have a concession stand? 
Yes, there is a concession stand open during regular operating hours. 

Do you have lockers available? 
Yes!  We have lockers available for use by the public.   

Can we bring floaties or floatation devices? 
Only Coast Guard approved lifejackets will be allowed in the pools but not on the slides or diving boards. It is highly recommended that you wear a Coast Guard approved lifejacket (available to use for free at our facility). 

Can I re-enter the pool if I leave? 
Guests who need to leave the pool can receive a hand stamp that is only good to return the same day. 

Do you offer special assistance for the disabled? 
Yes, we offer a special assistance program for non-swimmers and people with different disabilities. We also have ADA accessible chairs for our main pool and lazy river. Please feel free to speak with a manager or call before your visit for more information. 

Do you have shaded areas, tables and chairs? 
Yes, we offer plenty of shaded areas, tables, chairs and lounges that are first-come, first-serve. Some tables may be reserved in advance. Please see the Parties & Rentals page for more information.

Is WiFi available at your facility? 
Yes, WiFi is available to paying customers within the facility. 

Do you offer swim lessons at your facility? 
Yes, we offer American Red Cross swim lessons. More information on our lessons can be found on the Swim Lessons page, in the Summer Issue of Leisure Connections magazine, or at either of the recreation centers.

Can we have a party at the pool during operating hours? 
Tables have been designated for birthday party rentals. Pool admission is additional. Reservations may be made 24 hours in advance at the pool during operational hours. View the Parties & Rentals page for pricing.

Can we have a private party at the pool? 
Pools may be reserved for private parties during non-public swim hours only on Friday, Saturday or Sunday evenings from 6:30 to 8:30 pm, 8:30 to 10:30 pm or 6:30 to 10:30 pm. Adults only may make reservations with pool manager. View the Parties & Rentals page for pricing.