City of Carrollton, TX
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Emergency? Call 911Do not use this form if you are reporting an emergency or a crime in progress. Call 911 immediately. |
How to File a Police Report
If you would like to file a police report with the Carrollton Police Department, there are several different options available.
- Fill out a non-emergency report online by using the form linked at the bottom of this page.
- Call the non-emergency number (972-466-3333) to our dispatch center and request an officer come to your location.
- File a report in person with the front desk officer at the Carrollton Police Department (2025 E. Jackson Road) between the hours of 7:30 a.m. and 5:30 p.m. Monday through Thursday, and 7:30 a.m. to 11:30 a.m. Friday.
- After Police Department lobby hours, an officer can be called to the Detention Center lobby (2001 Jackson Road next door to the Police Department) to take a report.
*Some reports require affidavits or other legal documentation, or may require that an officer witness the scene or evidence of actual criminal activity. In those cases, you will be advised that the report cannot be taken by phone and of the specific requirements needed to file your case.
Report a Non-Emergency Crime Online
This secure form lets you report non-emergency crimes that happened in Carrollton, without calling or visiting the Carrollton Police Department. You can file your report online and print a copy for your records.
When to Use this Form
Only use this form if all of these are true:
- It's not an emergency
- The crime isn't happening right now
- You are not in danger
- The incident happened in Carrollton
- You don't know who did it
- There is no physical evidence (like fingerprints, photos, or video)
- You have a valid email address
If any of these are not true, call 972-466-3333 for help.
What You Can Report Online
You can report a variety of non-emergency crimes through this system. (Examples include theft, fraud, vandalism, and more.)
Important: Filing a False Report is a Crime
Giving false information in a police report is illegal.
Legal Information
Texas Penal Code 37.08 - False Report to a Peace Officer, Federal Special Investigator, or Law Enforcement Employee
- A person commits an offense if, with intent to deceive, he knowingly makes a false statement that is material to a criminal investigation and makes the statement to:
- A peace officer or federal special investigator conducting the investigation; or
- Any employee of a law enforcement agency that is authorized by the agency to conduct the investigation and that the actor knows is conducting the investigation.
- An offense under this section is a Class B misdemeanor.
If you're unsure whether your situation qualifies, call 972-466-3333.
What Happens After You Submit a Report
Here's what to expect next:
- A message will appear: "Your online police report has been submitted."
- You'll get a temporary reference number.
- You can print a copy of your report right away.
- Your report will be reviewed by a member of the Carrollton Police Department online reporting review team.
- Once accepted, you'll receive a permanent case number by email (be sure to check your spam or junk folder).
- If more information is needed, or if the report doesn't meet online reporting criteria, it may be returned to you with instructions, or someone may contact you directly
Frequently Asked Questions
Ready to Begin?
Turn off any pop-up blockers before starting your report.
Important Information
If follow-up questions are not answered, your report cannot be added to our system and will be automatically deleted after 30 days.
Carrollton Police Department
2025 E. Jackson Rd.
Carrollton, TX 75006
911 (Emergency)
972-466-3333 or *247 on mobile (Non-Emergency)
972-466-3290 (Administration)
Carrollton City Jail
2001 E. Jackson Rd.
Carrollton, TX 75006
972-466-3335
Carrollton Police Department Lobby Hours:
Monday-Thursday: 7:30 a.m.-5:30 p.m.
Friday: 7:30 a.m.-11:30 a.m.
Carrollton City Jail Lobby Hours:
Open 24/7, 365 days a year
Carrollton Online Reporting System:
Open 24/7, 365 days a year
