City Utility Line Locate Services:
A request to locate utility lines for the City of Carrollton may be made here. If you are unable to access the link or submit the form, you may call (972) 466-3425 for assistance.
To modify/cancel an existing request, or to request emergency line locates, call (972) 466-3425.
Locates are scheduled on the hour from 7am to 12pm and 1pm to 2pm on weekdays.
Each location requires its own locate request form.
Locate requests outside of Carrollton, Texas boundaries will not be scheduled.
Requests are scheduled at 800 linear feet per hour. (Example: a 1700ft locate will be scheduled for 3 hours)
The City of Carrollton does not lay paint or flag for locates, an on-site representative must meet with our crew at the location.
Non-emergency locates are scheduled no sooner than 48 hours after request is submitted. Any requests submitted after hours (3pm to 6:30am) or on the weekend/holidays are treated as if received first thing next business day.
The City of Carrollton cannot locate utilities on private property.
If our crew is unable to reach the on-site contact more than 15 minutes after the time scheduled, another request will need to be submitted for rescheduling.