The City of Carrollton contracts residential (households solid waste collection with Waste Management. The following disposal options are available:

Have billing questions or need to start or stop collection service?

Call City of Carrollton Customer Service at 972-466-4950.

Have questions regarding residential solid waste service?
Call 972-466-4950 with residential solid waste and recycling questions.

Placement for safe, efficient collection:
Place trash carts, recycling carts and other bulk waste in designated collection area at least 3 feet away from each other, mailboxes, gas meters, fences, parked cars, overhead obstacles and other items.

According to City Ordinance, residential waste must be placed at the location designated by the City (alley or street) no earlier than 6 p.m. of the evening before and no later than 6:30 a.m. of the collection day. Do not block or impede a street or alley right-of-way, water or gas meter, drainage ditch, or sight triangle at an intersection or sidewalk. Improperly placed or blocked waste will not be collected.

Containers must be removed from the alley or street no later than 9 a.m. the day following collection. Residents who do not remove containers after collection are violating City Ordinances. Please report suspected code violations to Community Services at 972-466-3060.

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