FAQs- Stormwater Fee

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Have a question about stormwater?
Find your answers here. 


STORMWATER BASICS

help-iconWHAT IS STORMWATER?
help-iconWHY DOES IT MATTER?
help-iconWHY IS THIS FEE NECESSARY?
help-iconDO OTHER CITIES CHARGE A STORMWATER FEE?

IMPERVIOUS AREA (IA)

help-iconWHAT IS AN IMPERVIOUS AREA (IA)?
help-iconWHY IS MY FEE CALCULATED BASED ON THE AMOUNT OF IMPERVIOUS AREA?

EXEMPTIONS AND APPEALS

help-iconCAN I APPEAL MY AMOUNT OF IMPERVIOUS AREA?
help-iconARE THERE ANY EXEMPTIONS TO THE FEE?

STORMWATER CONCERNS

help-iconWHY AREN'T MY TAXES COVERING THIS?
help-iconWHAT TYPE OF PROJECTS WILL BE FUNDED USING THE REVENUE FROM THIS FEE?
help-iconDID THIS GO TO CITY COUNCIL FOR A VOTE?

Contact Us

Water utility and stormwater questions: 972-466-3120

Trash/recycling cart issues, missed pickup: 972-466-4950 

Email: 
ContactUs@cityofcarrollton.com

In Person
Carrollton City Hall
Utility Customer Service - 1st Floor
1945 E. Jackson Rd.
Carrollton, TX 75006

 

Hours of Operation

Call Hours:
Monday-Friday: 7:30AM – 5:30PM

City Hall Hours:
Monday-Thursday: 7:30AM – 5:30PM
Friday: 7:30AM – 11:30AM