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Pay Your Water Bill Online

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Welcome to the City of Carrollton’s Utility Bill Payment Site

The City offers several convenient Utility Bill payment options:

AUTO-PAY BANK DRAFTING – this easy, no cost method will draft your bill monthly from your bank account. Sign up now.

BANK ONLINE – using your own bank’s “Bank Online” product allows you to pay your utility bill directly from your bank account. Be sure to confirm with your bank that payments will be delivered to the City electronically, thus assuring your bill will be paid in a timely manner.

CITY OF CARROLLTON ONLINE BILL PAYMENT – using your credit card, click the Online Bill Payment button to be connected to the City’s Webpay site. 

Online Bill Payment 



AUTHORIZED CITY PAYMENT LOCATIONS – located in several convenient Carrollton businesses, Fidelity Express is the City’s authorized payment partner. A nominal fee of $1.50 is charged for each transaction. Find the location nearest you.

TRADITIONAL PAYMENT METHODS – the City accepts payments by mail; we also offer face-to-face payment via Check, Cash, Money Order or Credit Card (2% convenience fee applies) at the Utility Bill payment counter located inside City Hall.