City of Carrollton, TX
Home MenuSign Up for Auto-Pay
Pay your monthly utility bills automatically. It saves time and money – no checks to write, no postage, and bills will always be paid on time!
There are two ways to auto pay:
- Auto bank draft
- By using this free service, the total amount of your bill is electronically deducted from your checking account each month on the due date, which appears on your bill. Financial institutions list automatic payments on their monthly account statements.
- Auto pay by card
- Pay invoices automatically on their due date. AutoPay will automatically pay invoices on their due date using your default payment method. AutoPay will send you an email confirmation of your transaction as each invoice is paid, automatically. A 2% convenience fee is added to all credit/debit card transactions.
Sign up for your autopay method of choice by logging into your online profile at myaccount.cityofcarrollton.com.
NOTE: Bank draft sign up is not active immediately. Allow 2 full billing cycles before bank draft is active. Any balances prior to the activation of autopay must be paid manually.
Don't have an online account? To sign up for auto bank draft, complete this form.
Contact Us
Utility Customer Service
City Hall, First Floor
1945 East Jackson Rd.
Carrollton, TX 75006
972-466-3120
City Hall, First Floor
1945 East Jackson Rd.
Carrollton, TX 75006
972-466-3120
Hours of Operation
- Monday - Thursday
7:30 am - 5:30 pm
- Friday
7:30 am - 11:30 am
