Your utility account information is considered private as of September 1, 2021 due to a change in the Texas Open Records Act. This means that your utility account details, such as your address, billing history, and water usage, are kept confidential.

By printing, signing, and mailing in the form below, you are choosing to release your account information to the public or specific entities that may request it. This could include individuals, organizations, or companies seeking access to utility data.

If you wish to allow your utility account information to be disclosed, email or print, sign, and return the form to:

City of Carrollton
Utility Customer Service
1945 E. Jackson Rd.
Carrollton, TX 75006

Your information will remain private if you do not submit this form.