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In addition to being a great place to work, the City of Carrollton offers a full complement of benefits to employees. Annual benefits plan become effective on January 1st.

Health Coverage

The City of Carrollton offers one medical plan to choose from. Summary information and rates for this plan is available in the 2021 Benefit Highlights Newsletter. 


Cigna has two network options; Local Plus and Open Access. Verify if your physician or facility is affiliated with either the Local Plus or Open Access Network to determine the best health care option for you. You can access a list of providers at Cigna.

Employee Health & Wellness Center

1735 Keller Springs, Suite 100 Carrollton, TX 75006
(please call 1-800-993-8244 to obtain your username and password)

Clinic Hours:
Monday, Wednesday, and Friday: 7am-4pm (closed from 12-1)
Tuesday and Thursday: 7am - 5pm (closed from 12-1)


To find the most convenient CareATC facility for you, login to the Patient Portal via the website or mobile app and select "Find a CareATC location".

Life Insurance

The City offers Basic Life Insurance policies for eligible employees. An Accidental & Dismemberment Life Insurance Policy is also offered. If eligible, both policies are paid at two-times the annual salary. Supplemental Employee & Dependent Life Insurance can also be purchased.
Long Term Disability Coverage provided by the City.
Dental Coverage The City offers a dental plan through Cigna. Summary information and rates for these plans are available in the 2020 Benefit Highlights.
Vision Coverage The City offers a vision plan with Superior Vision Services. To access a provider directory, go and click on "Eyecare Providers". Summary information and rates are available through the 2020 Benefit Highlights.  
Employee Assistance Program (EAP) Employees have confidential access to the Employee Assistance Program. To access the Deer Oaks EAP log on to To pre-certify all Deer Oaks benefits, please call 214-559-2171 or toll free at 877-616-8351.

Retirement Plans
Texas Municipal Retirement System Employee contributes 7% - City matches 2:1.
For current information on TMRS please visit
Deferred Compensation

The City offers a 457 plan which is administered by ICMA. If an employee contributes 4.65% per paycheck, the City will match with 2.35%. Vesting is immediate.
For more information on ICMA visit .

Roth IRA The City offers an additional way to save for retirement through a Roth IRA. Contributions are made on an after-tax basis and can be payroll deducted.
RHS Retirement Health savings account offered through ICMA for eligible employees.
Social Security The City does not participate in Social Security. If you have specific questions regarding your social security benefits please click
Medicare The City contributes 1.45% to Medicare along with the employee contribution of 1.45%.

Eight paid holidays per year:

Civil Service: New Year's Day, Memorial Day, Independence Day, Labor Day, 9/11, Thanksgiving Day, Friday after Thanksgiving Day, and Christmas Day


Non Civil Service: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving Day, Christmas Day, and an additional holiday in December to be determined by the Executive Team.

Other benefits
Longevity Pay -  Civil Service only


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