City of Carrollton, TX
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3/5/2021 Carrollton Facilities Expand Capacity Per Governor’s Orders; Continue to Follow COVID-19 Safety Protocols
Governor Greg Abbott announced at a press conference on Tuesday, March 2 he would be rescinding the majority of the COVID-19-related statewide mandates, allowing the expansion of all business entities in Texas to open to 100 percent capacity and lifting the statewide mask order beginning Wednesday, March 10. The health and safety of Carrollton citizens and staff remains the City’s number one priority. To ensure the safety of City staff and citizens, the City of Carrollton will continue to follow COVID-19 safety protocols including following sanitization practices, social distancing, and encouraging all citizens to remain wearing a mask or face covering when entering a City facility to protect themselves and those around them.
Abbott cited positive trends in active cases, positivity rates and hospitalizations — as well as the ramp-up in vaccine distribution to as many as 1 million shots administered per week — as the basis for his decision.
While the statewide mandates are set to expire, Abbott urged Texans to continue taking precautions to keep themselves and others safe.
Carrollton's virtual services are strongly encouraged and remain available 24/7. Per the Governor’s previous orders, City of Carrollton facilities, including City Hall, Municipal Court, A.W. Perry Homestead Museum, the Animal Services & Adoption Center, recreation centers and Carrollton Public Library locations, Indian Creek Golf Club, Oak Creek Tennis Center, satellite tennis courts, and McInnish and Rosemeade Dog Parks previously reopened at 75 percent capacity. Most of those facilities will expand capacity to 100 percent beginning Wednesday, March 10. Rosemeade and Crosby Recreation Centers, along with Josey Ranch Lake and Hebron & Josey Library locations will expand capacity beginning Monday, March 22. The Carrollton Municipal Court follows requirements from the Office of Court Administration, an agency of the State of Texas. All in-person trials are currently prohibited through Thursday, April 1. To utilize Municipal Court’s many online offerings, visit cityofcarrollton.com/courts.
The Carrollton Senior Center currently remains closed while staff evaluates the ability to reopen in the near future in a safe and healthy manner. Senior Center memberships will continue to be temporarily valid at Crosby and Rosemeade Recreation Centers, and Senior Center programming will continue to be available through a variety of outdoor, indoor, and virtual offerings to suit all interests while keeping wellbeing top of mind. For a full list of available Parks and Recreation activities, visit cityofcarrollton.com/parksprograms, and for Library offerings, visit cityofcarrollton.com/library.
As the City of Carrollton provides government continuity, it is simultaneously committed to helping ensure citizens and employees stay safe. Using guidance and best practices from the Centers for Disease Control and Prevention (CDC), the City will continue to maintain existing safety measures, hygiene plans, and program protocols such as restricting access to certain pieces of equipment from the Recreation Centers for social distancing, performing enhanced cleanings of high-touch areas at indoor facilities, deeply sanitizing specialized fitness equipment daily, installing sneeze guards on countertops to protect employees and the public, making hand sanitizer stations available, and utilizing floor decals to assist employees and patrons with proper social distancing. Staff attendants at each facility will continue to regularly wipe down and disinfect frequently used surfaces. Until vaccines are readily available and our employees are eligible to receive the vaccine, City staff will be required to wear masks to protect employees and citizens. The City asks all employees and guests to stay home if symptomatic and encourages all high-risk citizens to utilize virtual services when possible. City services can be accessed at cityofcarrollton.com/cityservices.
The Governor’s latest order allows for county-level restrictions if a Trauma Service Area (TSA) reports seven consecutive days of COVID-19 hospitalizations accounting for 15 percent or greater of total hospitalizations. At that time, a county judge in the TSA may decrease business capacity to no less than 50 percent and use mitigation strategies such as face masks to prevent further spread of the disease. However, county judges may not impose jail time or other penalties of any kind for not following COVID-19 orders. TSA-E that covers much of North Texas, including the City of Carrollton, previously hit the milestone in early December 2020, but was able to roll back enhanced restrictions on Tuesday, February 16.
For more information on Abbott's order GA-34 and the City's response to the ever-evolving health pandemic, visit cityofcarrollton.com/coronavirus and follow the City's social media channels.
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3/2/2021 Gov. Abbott Allows Businesses to Fully Open, Lifts Statewide Mask Order Governor Greg Abbott announced Tuesday, March 2 plans to reopen business in Texas as well as the removal of the statewide mask mandate. All businesses in Texas, including restaurants, retail establishments, office buildings, manufacturing facilities, libraries, museums, and gyms, will be able to expand to 100 percent capacity effective 12:01 a.m. Wednesday, March 10. Abbott made clear individual business entities will be allowed to decide if masks are required at their establishments and if they wish to open to full capacity. These lifted restrictions apply only to Counties without high hospitalizations. Per order GA-34, if a Trauma Service Area (TSA) reports seven consecutive days of COVID-19 patients accounting for 15 percent or greater of total hospitalizations, a County Judge in the TSA may decrease business capacity to no less than 50 percent and use “mitigation strategies” such as face masks to prevent further spread of the disease. However, County Judges may not impose jail time or other penalties of any kind for not following COVID-19 orders. The health and safety of citizens and staff remain the City’s number one priority. Time and patience is requested as the City performs due diligence and creates an action plan moving forward regarding City facilities. An official statement regarding the status of City facilities will be issued as soon as possible. For updates, visit cityofcarrollton.com/coronavirus.
2/22/2021 Carrollton to Host Vaccine Registration Event Feb. 24 In partnership with Dallas County and Metrocrest Services, the City of Carrollton is hosting a vaccination registration event on Wednesday, February 24 from 10 a.m. to 1 p.m. at Josey Ranch Sports Complex (1440 Keller Springs Road). COVID-19 safety measures will be in place, and masks will be required throughout the duration of the event. Cars will be guided by staff in the parking lot, where they will park in designated registration locations. Another team of staff will safely visit each car with laptops and tablets to assist participants in registering on available county waitlists. The registration event is not a vaccine distribution event. Distribution is managed by the Texas Department of State Health Services in conjunction with Collin, Dallas, Denton, and Tarrant County health authorities. At this time, there are two categories of people who are eligible to receive the vaccine, depending on availability:
Currently, Dallas County and Tarrant County waitlists are accepting sign ups from all individuals; whereas, Collin and Denton County waitlists are only for those in categories 1A and 1B. For the latest Coronavirus updates from the City of Carrollton, visit cityofcarrollton.com/coronavirus.
1/28/2021 DCHHS Provides Emergency Housing Assistance Program for 2021 Dallas County Health and Human Services (DCHHS) announced the extension of the emergency housing assistance program for residents who have been financially impacted by the COVID-19 pandemic. The program, funded through the CARES Act, allows up to $1,500 in mortgage, rental, and utility assistance per month, for up to six months. Eligibility requirements include:
DCHHS processes applications through a lottery system. To complete the pre-screening application, visit the Dallas County website here. Additionally, Dallas County residents who have been sued for eviction may be eligible for rental assistance through the Texas Eviction Diversion Program (TEDP), funded by the Texas Department of Housing & Community Affairs. Beginning in February, the program will provide residents up to six months of assistance pending certain qualifications including:
For more information about the program, and to view the list of required documents, visit the TEDP website here. Resources are available in both English and Spanish. For the latest Coronavirus updates from the City of Carrollton, visit cityofcarrollton.com/coronavirus.
1/18/2021 DCHHS Offers Hotline Registration to Eligible North Texans for COVID Vaccine Dallas County Health and Human Services (DCHHS) has launched a hotline that allows residents the chance to register for the COVID-19 vaccine through the County.
Texas has 79 mass vaccination sites, and will distribute 333,650 first rounds of doses this week. Carrollton continues to work with State and County officials during the rollout of vaccines. For the latest information, visit: For the latest Coronavirus updates from the City of Carrollton, visit cityofcarrollton.com/coronavirus.
1/13/2021 The Latest News on Vaccine Distribution in Texas from DSHS Texas Department of State Health Services (DSHS) announced on Sunday, January 10, that 28 vaccination hub providers throughout the state will be receiving 158,825 vaccine doses this week. The full list of vaccine allocations from DSHS for this week can be accessed here. For the latest Coronavirus updates from the City of Carrollton, visit cityofcarrollton.com/coronavirus.
1/11/2021 Carrollton Denton County Residents Can Now Sign Up for the COVID-19 Vaccine Carrollton Denton County residents can now sign up for a waitlist to receive the COVID-19 vaccine on Denton’s new Vaccine Interest Portal at DentonCounty.gov/COVID19vaccine. Those who meet eligibility requirements as set by the Texas Department of State Health Services (DSHS) will receive further notification and appointment scheduling confirmation of their date, time, and place to receive their COVID-19 vaccinations. To ensure public safety and convenience, DCPH will offer two drive-thru vaccination clinics beginning at 7:30 a.m. on Tuesday, January12 and Thursday,January14. Only individuals who receive a vaccine appointment confirmation email or text message will be vaccinated at DCPH’s drive-thru vaccination clinics. DCPH will continue to utilize the Vaccine Interest Portal as additional vaccine supply is sent in future weeks. Individuals who are not one of the 3,500 to receive the vaccine this week will remain in line for future shipments and DCPH clinics. The State of Texas continues to receive an extremely limited supply of doses of the Pfizer and Moderna COVID-19 vaccines and is distributing statewide to hospitals, pharmacies, local health departments, freestanding ERs, and other clinics. COVID-19 vaccine distribution is managed by the Texas Department of State Health Services in conjunction with County health authorities. The City of Carrollton resides in three Counties: Collin, Dallas, and Denton. For the latest information on COVID-19 vaccine distribution in each County, visit: At this time, there are two categories of people who are eligible to receive the vaccine, depending on availability:
The Texas Department of State Health Services estimates the vaccine could be available to the general public by this spring, but that may change depending on vaccine production. The COVID-19 vaccine supply is still limited. Vaccine distribution is based on availability and eligibility. Texans wanting a vaccine should not visit a hospital or other vaccine provider searching for the vaccine. Visit the hospital’s or other vaccine provider’s website to see when the vaccine may be available. If the information cannot be located online, call ahead. For the latest Coronavirus updates from the City of Carrollton, visit cityofcarrollton.com/coronavirus.
1/8/20 City Working with Dallas County on COVID-19 Vaccination Distribution The City of Carrollton is working with Dallas County to support the planned mass vaccination mega site at the Texas State Fair Grounds that is scheduled for next week. Any Dallas County resident who meets Phase 1A or Phase 1B criteria as determined by the state will be able to schedule an appointment for vaccination at this site. To schedule an appointment, click here.
COVID-19 vaccine distribution is managed by the Texas Department of State Health Services in conjunction with Collin, Dallas, and Denton County health authorities.
At this time, there are two categories of people who are eligible to receive the vaccine, depending on availability:
The Texas Department of Health and Human Services estimates the vaccine could be available to the general public by this spring, but that may change depending on vaccine production. For more details, click here.
12/17/20 Gov. Abbott Announces Plans for COVID-19 Vaccine Distribution in Texas
Gov. Abbott announced the arrival of Pfizer’s COVID-19 vaccine in Texas during a press conference on Thursday, December 17 in Austin. By the end of the first week, approximately 224,000 doses will have been distributed and administered to Texans across the state. Healthcare workers and those on the frontlines of the pandemic will receive the vaccine first. More will be available as doses of the Moderna vaccine are produced and distributed in the coming weeks. Abbott said more than a million vaccines will be distributed to various providers by the end of December, including hospitals, health centers, clinics and other medical practices, pharmacies, freestanding emergency rooms, urgent cares, long-term care facilities, local health departments, state hospitals, state-supported living centers, and Texas Department of Criminal Justice facilities. Abbott praised Texas’ sophisticated delivery system and claimed the state will see a fast and effective distribution of the vaccine. A partnership with UPS will support a process that begins with getting the vaccines, 5,000 doses per box, to the most vulnerable citizens first, including the elderly and those with existing medical conditions. Both Abbott and Dr. John Hellerstadt, Texas Department of State Health Services (DSHS) Commissioner, reiterated the importance of continuing to wear masks in public, social distancing, and proper hygiene as non-pharmaceutical interventions. Abbott said he has no further plans for additional pandemic-related shutdowns in the State of Texas and that the vaccines will be voluntary.
For more information on Abbott's vaccine distribution press conference, click here. For more information on the current restrictions to 50 percent capacity for businesses, visit Governor Abbott’s orders.
10/7/20 Gov. Abbott Announces Reopening Plan for Bars Gov. Abbott renewed the state of disaster declaration for COVID-19 and made an executive order on Wednesday, Oct. 7 stating that bars can reopen to 50% capacity on Wednesday, Oct. 14, with opt-in from County judges. Dallas County Judge Clay Jenkins has decided to opt-out for the time being due to an increase in COVID-19 cases, while Denton County Judge Andy Eads and Collin County Judge Chris Hill will allow bars to re-open at 50% capacity.
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9/17/20 Gov. Abbott Loosens Restrictions; Expands Reopening to 75 Percent Capacity Gov. Greg Abbott announced at a press conference on Thursday, September 17 that businesses and facilities currently open at 50% capacity may expand to 75% capacity starting Monday, Sept. 21. in regions where COVID-19 hospitalizations have been fewer than 15% for at least seven consecutive days
For more details, click here.
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9/3/20 Dallas County Announces Lower COVID-19 Risk Level Dallas County Health and Human Services announced Wednesday that officials were lowering the COVID-19 risk level from red, “Stay Home, Stay Safe” to orange, “Extreme Caution.” Dallas County Judge Clay Jenkins attributed the achievement to the community’s actions to reduce the spread of the novel coronavirus such as wearing masks, maintaining physical distance of at least 6 feet, practicing good hygiene, and avoiding unnecessary travel and large crowds. County officials also said residents should continue to observe the precautions that have helped lower the infection rate across the county, and that lowering the risk level was not a cue to relax safety practices especially during the upcoming Labor Day holiday weekend. The statement from Dallas County came a day after the White House announced the Centers for Disease Control and Prevention (CDC) would have the authority to temporarily halt evictions nationwide for individuals who have lost work during the pandemic and have no other safe housing options. For more details, click here. |
| 6/26/20 Gov. Abbott Issues Order Restricting Texas Restaurants & Bars
Gov. Greg Abbott issued an Executive Order today requiring all bars and similar establishments that receive more than 51 percent in gross receipts from the sale of alcoholic beverages to close by 12 p.m. on June 26. |
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6/25/20 Gov. Abbott Issues Order Requiring Dallas Co. Hospitals to Suspend Elective Procedures
On Thursday, June 25 Gov. Greg Abbott issued an Executive Order requiring hospitals in Dallas, Bexar, Harris, and Travis Counties to postpone all elective surgeries and procedures, beginning at 11:59 p.m. on Friday, June 26.
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6/19/20 Dallas County to Require Businesses to Enforce Use of Face Coverings for Visitors and Workers
Dallas County Commissioners voted Friday, June 19 to issue an order requiring Dallas County businesses that provide goods or services directly to the public to ensure all employees and customers over the age of 10 wear a mask or face covering. The new measure goes into effect at 11:59 p.m. Friday, June 19. |
| Coronavirus News Archive |
| What is coronavirus and how does it spread? |
| A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold. COVID-19 was first identified in Wuhan City, Hubei Province, China in December 2019 and has spread around the globe. Health experts are concerned because the new virus has the potential to cause severe illness and pneumonia in some people, especially those over age 60 or who have weakened immune systems. The virus is thought to spread mainly from person-to-person through respiratory droplets produced when an infected person coughs or sneezes. This happens most commonly between people who are in close contact with one another (within about 6 feet). Current evidence suggests that COVID-19 may remain viable for hours to days on surfaces made from a variety of materials, so citizens are urged to practice routine cleaning of frequently touched objects. |
| What is the City doing? |
| The City of Carrollton remains in daily contact with health officials from Dallas, Denton, and Collin Counties as well as the Texas Department of State Health Services and is working closely with Dallas, Denton, and Collin Counties to enforce all County and State orders. |
| What is the County’s role? |
| The Dallas, Denton, and Collin County health departments are responsible for case investigation, follow-up with persons under monitoring, and reporting cases to cities, the state, and the public. For more FAQs, click here. |
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Did you know? The City of Carrollton resides in three counties: Dallas County, Denton County, and a small portion of Collin County. Each county is subject to its own health orders, recommendations, and restrictions in addition to state and national mandates, guidelines, and recommendations. To find out what county you live in, check out the City’s searchable, interactive map that includes county lines, as well as school districts within Carrollton's city limits: click here. |