City of Carrollton, TX
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The City of Carrollton is committed to providing continuity of government services while helping ensure both citizens and City employees stay safe.
Access government information and services 24 hours a day at cityofcarrollton.com.
10-Day Ticket ExtensionRequest a 10-day extension to pay a citation. Find out more information about planning. |
Online Utility Bill PayPay current utility bills and view a six month history. |
Warrant LookupCheck to see if there is a warrant for your name. |
Alarm PermitPay for and renew alarm permits online. |
Municipal Court Fine PaymentPay fines and request Deferred Disposition online. |
Library (Book Holds, Renewals, and eBooks)Access the Carrollton Public Library online, renew books, and more. |
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Need to pay your water bill? Here are a few handy tips. (Click to enlarge) |
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Because the City of Carrollton is committed to providing continuity of government services for residents, while helping ensure our citizens and our more than 850 employees stay safe, we have moved our focus to virtual services during this rapidly changing global health pandemic. |
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| • Water Bills: -Residents can pay utility bills using the automated payment kiosk located on the east side of the City Hall parking lot (1945 E. Jackson Road). The kiosk is live 24 hours a day, seven days a week. Customers are able to look up their water utility account and make payment by cash, check, or credit card (a 2% convenience fee will apply to credit cards). The customer will then receive a receipt showing payment was made. -Residents can pay utility bills online by visiting cityofcarrollton.com/paywaterbill, by setting up “bank online” payments via their bank, by setting up auto-pay bank drafting, by mailing their payment to: City of Carrollton, P.O. Box 115120, Carrollton, Texas 75006, or by paying via an authorized City payment location (list of Fidelity Express authorized payment partners can be found at https://www.fidelityexpress.co/find-a-location; a $1.50 fee is charged for each transaction.) |
| • Code and Environmental Quality Complaints: -Submit any code enforcement or environmental concerns, complaints, or questions to envservices@cityofcarrollton.com, or by phone to 972-466-5727. |
| • Community Development Grants and Incentives: -Submit grant or incentive applications and documents to communitydevelopment@cityofcarrollton.com or call 972-466-5727 for questions. |
| • Environmental Services Permits: -Call 972-466-5727 or email envservices@cityofcarrollton.com for questions or permit scheduling for food establishments, pools and spas, liquid waste haulers, industrial pretreatment, or other permits not listed. -The City is currently unable to process single-family rental registrations at this time and is working to restore this service. Property owners and managers will be notified when registrations can be accepted. |
| • Permit Applications and Development Submittals: -Operations will continue, but contact with the public will be limited to phone, email, and curbside pickup. Call 972-466-3225 or visit cityofcarrollton.com/buildinginspection. |
| • Building Inspection: New Process and Guidelines - New photo/video inspection guidelines are now available. For more details, visit: cityofcarrollton.com/departments/departments-a-f/building-inspection/my-development/inspection-services |
| • Economic Development -Staff is available by phone at 972-466-3299 or by email at ecodev@cityofcarrollton.com to assist local businesses and offer guidance. For more information, visit carrolltontxdevelopment.com. |
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• The cancellation of all jury trials that began on Friday, March 13 remains in effect. |
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• Crosby and Rosemeade Recreation Centers, as well as the Senior Center will remain closed. • All City playgrounds, dog parks, basketball courts, and tennis courts are closed to the public. |
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| • Hebron & Josey Library and Josey Ranch Library remain closed. The drive through window at both Library locations is also closed. Due dates have been extended to Friday, May 1. • Patrons may place holds on books and other Library materials at cityofcarrollton.com/library, but pick-up services for holds are currently unavailable. • Digital resources are available, along with FAQs, at cityofcarrollton.com/library. • The Library will also be offering virtual story times at facebook.com/carrolltonpubliclibrary on Tuesdays at 3 p.m. and Thursdays at 11 a.m. |
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• Temporarily, owner-surrendered pets will not be accepted (hardship cases will be considered). |
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• Trash and recycling services through Republic Services will remain unchanged during this move to virtual City services. Residents will continue to receive trash and recycling pick-up on regularly scheduled collection days. |
| Carrollton Public Library |
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| Recreation Reminders |
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Help us keep Carrollton's parks and trails open by practicing proper physical distancing! The City’s hike and bike trails will have to be closed by Dallas County if they are not used properly. When on the trails, stay 6ft or more apart (that's the height of a door turned sideways, or the length of a couch). Step off the trail when passing others if you need to make room. Directly passing others mean you are breathing in what they are exhaling. When you breathe, cough, or sneeze, those droplets can spread out farther than you think (6-8 feet or more!). Whether you’re out for a run or just making a run to the grocery store, please practice proper physical distancing. Even if you do not think you are sick, stay the proper distance from others so that everyone can stay safe. As a reminder, you can only be within 6ft of those living in your household.
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